I had been given a diamond ring from my mother-in-law. She had 2 diamonds in the ring. One was my…read morehusband's grandmother's engagement ring. When my son was planning to ask his girl to marry him he came to me. I took him to Joslin's Jewelry store. He picked a ring setting, Joslin's set the larger diamond of the 2 immediately and brought my son his soon to be wife's ring. She said yes! They've been happily and blissfully married for 6 years. We had done business with Joslin's years before. Such a kind family. We were happy to entrust them with what we knew would be a special moment in my son and daughter-in-law's lives. Kate D.

Fast service, nice sales associates. Excellent workmanship. Reasonable prices. Convenient hours of…read moreoperation.

This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

I reached out to Marty Mease to get an appraisal on a older wedding set. I was looking for a…read moregemologist with experience and I found that in Marty. He went out of his way to get my appraisal done while I waited. I would highly recommend Meastique for your designer/gemologist needs.

I contacted Marty Mease from Meastique Jewels after two different gemologists from out of state…read moresaid he was probably one of the best custom designers/gemologists in the region. I wanted to have my wife's beautiful but simple wedding ring reset into something that was more of a showcase ring, and he definitely delivered. He listened to my high-level vision, walked me through how various designs will wear long-term, and then designed an amazingly beautiful custom setting in platinum with several carats of bling that truly showcase her stone. It is truly one of a kind. She is absolutely thrilled with it and everyone is asking her where she got it designed. I'm happy because my wife's happy, Marty stayed right in line with my original budget, and the entire process exceeded my expectations. I would highly recommend them.. we will definitely be using them again.

Great job enlarging and fixing our wedding rings. Quality work, delivered on time and owner very…read morepersonable. We'll be back.

Very helpful. Changed my Apple Watch battery.! Highly…read morerecommend small business and they are always helpful.

Had a great experience here. When my wedding band split, I hopped on Yelp and found this spot with…read moreimpeccable reviews. It's over in the strip center with a big Hy-Vee off 79th and State Line, so very accessible for many. I dropped in and chatted with the clerk who was really friendly, and they told me they're working about two weeks turnaround at the moment. That was totally fine and expected, so I dropped it off, they gave me a slip of paper and took some details, and off I went. Got a call a few weeks later that it was ready, and they had it looking shiny, polished, and most-importantly, soldered together seamlessly. Out the door price was just under $50 which feels quite fair. The friendly, professional service, and quality of work they did has me ready to easily recommend this place if you've got jewelry to buy or repair.

Jewelry by Design is absolutely the best Jewelry shop anywhere. I have enjoyed stunning pieces for…read more20 years. Even when I relocated several Staes away, I'd return to JBD knowing that the most unique gorgeous necklaces, earrings and bracelets would be one-of-a-kind pieces. Their customer service and attention to detail matches the spectacular Jewelry they create. Phil, Tamara, Erica and Lindsey are a pleasure to do business with. I highly recommend their business.

She was great. Paid less than I thought I would to have my ring soldered together and polished. I'm…read moreso happy with it. Went to work right after picking it up and instantly got compliments by customers! thank you so much! She was very knowledgeable and explained everything to me!

She is a talented Jeweler who can modify or create pieces beautifully. She has helped me update…read moreseveral pieces that I inherited. Highly recommend!