They tried to charge me $200 simply because my car is located in a garage. The car dealership is no more than 3 miles away... I can smell a crook from a mile away. NEXT! read more

I needed my car to be towed to a dealshop from an impound and realize I need to pay cash. I didn't have enough cash on me to pay. Metro roadside (forgot his name) immediately loaned me enough cash to get my car out. +1 Since I didn't have my car key, they dispatched a full load on truck to avoid damages to my wheels. +1 Definitely recommend. read more

Unfortunately, Metro Towing is unreliable and does not put the safety of its clients foremost. Not only was the incorrect tow truck called to the scene of my accident but the driver spoke to the other party then left. Making it a very uncomfortable situation while I waited an hr alone for the correct tow truck type to arrive. Very unprofessional service. Once the SECOND tow truck showed up, as well as, the owner. My car was delivered to a different location. I was NEVER called from the first location to inform me. NOR was I called for the FINAL DESTINATION of my car. My dealership called to ask me where my car was. When the owner was called to explain why I wasn't called or i formed of where my car was. He replied "no comment". Metro towing deserves NO STARS AND UNPROFESSIONAL. read more

This guy was so fast, so courteous, and really helpful to boot! He picked me up after I called from a roadside collision and helped me get set up at the body shop. I would 100% recommend him to a friend. read more

Metro Roadside Towing - Wrecked car! Metro towing helped me get to the body shop quickly and safely. - Towing Near Me - Houston, Texas

It feels like a case of deja vu: my insurance company sent me the same two towing companies, and again, the first one proved an extreme disappointment. So Metro Roadside Towing saved the day again! The first towing company was supposed to show up before 6pm and get the keys from the garage owners. He showed up late, and then said, "I don't tow unattended cars." In my opinion, this is called being LAZY!!! He was just looking for an excuse not to do his job. Now, the guy from Metro, Hatem Abdul, not only showed up ahead of time (he called me at 7:35pm, and was scheduled to show up at 7:44pm) and even though he couldn't find the keys, he managed to get the van upon his truck, and tow it anyway! And he showed up at his appointed time. Again, if you ever need a good towing company in Houston, TX, call these guys. I would highly recommend them: they are punctual, courteous, and go out of their way to give you good service. read more

Great and fast service with very reasonable price. Very professional and easy to work with. Highly recommended! read more

So, if you happen to be interacting with a tow company, you're probably not in the best mood and the slightest problem will tend to make it worse. That wasn't the case with Muhammed. He was professional, courteous and showed up quickly when my car wouldn't start. He didn't even tow me, got the car started even after several others had tried and failed. read more

Two thumbs up . I needed to move an old car from my house to a storage unit. They made everything so easy. Definitely recommended!

A++ towing company. I didn't get the name of my tower, but he was very professional and knowledgeable. I had to get my Jeep towed to a mechanic for maintenance and it got there safe. I will recommended this towing company to others and I will be using again. read more

This guy was awesome. So fast and professional! Fair price, and made me feel like family was towing me. Great conversation. (Very comfortable) better yet in this Houston heat he had well blowing a/c. Very important. His truck was very clean inside. Thank u for your service. Recommended 100% read more

Our truck was broken into and we were leery of staying in the neighborhood for much longer. Metro Roadside was prompt and efficient. They arrived within 10 minutes. Would highly recommend. They saved the day. read more

the tow never came, first said he was ten mins away, then when I called back after An hour , was told he was stuck behind an accident and needed another hour. They lied to AAA reporting they came and but didn't have the equipment to move my car which is a lie bc it's still a drivable civic. I live in a gated complex, no one ever called saying they were there or ever called to say they couldn't provide service wasting three hours pf my day. Horrible service read more

Honest guy. He quoted a price for towing and for unlocking the car and that is exactly what he charged. He was fast and reliable, even texted photos when he picked it up. He texted and called with status updates as well. Very nice and upstanding guy. Would absolutely recommend for your towing needs. We hope we don't have to have a car towed again but if it happens, we will use this service for sure. read more

I was in a bind when i called metro roadside service. Muhammad showed up within 5 minutes. Muhammad was extremely polite and helpful. His tow truck was very clean and he was very hospitable. I called 3 tow truck companies before Metro Roadside Towing and he beat their prices by over 100$ !! Muhammad went above and beyond for me. He even helped me fix my bumper which was messed up from the accident. I could not be more grateful for finding such a fast, professional, and honest tow truck driver and tow truck company! I will tell everyone I know about Metro Roadside Towing and I highly suggest anyone who is reading this review do the same! read more

I blew 2 tires on 4th of July at 10:00 pm . I was in an unfamiliar area, and scared. I called Metro towing and Mohamed came to assist me. He was the best. Very efficient, and kind. I had spoken to 3 other tow drivers who were going to tow my car to dealership but would t take me home. Mohamed realized my problem and got me home safely. I don't know what I would have done if he hadn't come to my rescue. He's the best and if I ever need a tow again I'll definitely call Metro! read more

I've used him twice. Both times by finding him on Yelp...He was super quick to get to me both times and very friendly!

I had been waiting two hours on the side of the road for my insurance's roadside assistance after my tire blew out. I also waited for family members, and anyone on the road to stop by. Luckily I looked up towing companies near me and decided to call this guy...I'm so glad I did! Mohamed came in 10 minutes and fixed my flat (after a Good Samaritan had tried to help with 4 failed attempts). He was so professional and kind and knew exactly what to do!! Plus Metro's prices are way better than the highway robbery that every other tow tuck company inside the 610. read more

AMAZING AND VERY PROFESSIONAL SERVICE. We agreed to meet at vehicle storage location at 8am, he came 10 min early. Mohammad was very nice and sent me pic of my car after delivery since i had to rush to work. Definitely will call him again if i need towing service. read more

I was very pleased with the service of this tow company. They were quick and professional. I had trouble locating a truck willing to go to the area I was stranded, but Metro Roadside Towing was not only willing, they arrived quickly and made a difficult situation much easier. And the price was better than any other quote I received. I hope not to need this type of service again, but if I do, I will definitely choose this company. I would also recommend them to anyone who needs a towing service. read more

I have had many experiences with tow truck drivers, rarely are they good but Mohammed was the best. It's the middle of the night I was in a really bad part of town broken down and he got there quickly and was super helpful, knowledgeable, and works quickly. He was incredibly pleasant to chat with and I would recommend him to anyone. I couldn't be more thankful. This man has old-school good values. Thank you, sir!! read more

Great Experience. His quote was the best I found. He showed up exactly on time and kept in contact via phone the whole time. 10 out of 10.

My car broke down at 6 am on Katy fwy.bit was 25 degrees, freezing temperature so I called Geico roadside but they never showed up. I start feeling so cold , I start searching for close by towing company and found Metro the driver arrived within few minutes after I told them I became hypothermic. He immediately got me inside his warm truck and made sure I was ok. Very professional and considerate. Excellent service read more

Fantastic job. Mohamed was there for us when no one else, not even AAA could help us. He was friendly, courteous, professional, very knowledgeable about the Heights, and through it also very safety conscious. Having car trouble is never fun but it is good to know there are people like him there to help. read more

Our vehicle got trapped in mud during Hurricane Harvey. We weren't sure anyone could help during the hurricane as every neighborhood started flooding and essentially became islands. We called knowing it was a longshot if anyone could help. Surprisingly, Mohamed was in the neighborhood and arrived within 15minutes in the middle of a downpour to help! He was kind, optimistic, and funny as he was able to get our van, (our only vehicle available during the storm) out. He saved our vehicle from a mud bog and we are ever so thankful he came. We saved his card and will call again if we ever breakdown or need a tow. Thank you, for helping us during Hurricane Harvey! read more

Based on reviews I read here, I called Metro Roadside Towing. They were here within 10 minutes from the call. Car was loaded quickly and professionally and I received a confirmation call when the car was dropped off at the service location. Very reasonably priced and I was happy to pay for such excellent service. So pleased with this company that we'll definitely call them again if needed though we're hoping not to need them anytime soon. read more

Mohammed at metro is very professional. He arranged for Sam to bring a flatbed tow truck, Sam arrived on time, very friendly and helpful. Sam even helped push the non diving car in the garage. One couldn't ask for more professional or friendly wrecker service. When I was requesting tow service, great customer service wasn't top of mind. GREAT CUSTOMER SERVICE was clearly on Mohammed and Sam's top of mind. Great job Metro! read more

Great experience! Very professional and fast service! Got me off the freeway and at the mechanics in 30 minutes from the time I called.

I called when my Jeep would not shift into gear (later discovered a broken link between shifter and transmission). They were professional, prompt and courteous. The truck driver, Lucas, called me when on his way to give me an ETA, which was very accurate. Lucas was very friendly and efficient. He was able to get the immobile Jeep, which was stuck in Park, onto and off of the truck with a minimum of effort and the least trauma possible to the vehicle. Towed the vehicle between five and ten miles to the dealership for a reasonable fee. Will definitely call these guys again if I need another tow. They do accept credit cards but prefer cash (who doesn't). read more