Instead of Broadway, Your New Name should be WrongWay! We hope No-One will do business with you…read moreafter reading this. After my visit yesterday to A1 (formerly Broadway Rental), I wish zero stars was an option, because that's how bad my experience was.I came to the store looking to rent some scaffolds. The clerk asked for my driver license, I provided that to him. He looked puzzled and called for his manager Zack. They said there's a note here to not do business with me or my wife, due to a discrepancy from April 2021. That caught me by surprise because they said they are under new management. So I challenged them that if they truly are under new mgmt, then they should forget about the past discrepancy and do business with me. They said nope, You need to clear that up with the Party rental folks. I said, look, I'm willing to forgive you all of offending us and moving forward if you will. He continue to tell me emphatically NO! Now sense he wanted to continue trying to humiliate me, let me tell you why there was a discrepancy to begin with. In 2021, we rented a Gold Throne chair from Broadway Party Rental, for our very special 90 year old dad's birthday party. When the chair was delivered to us (late by the way) it was in bad shape, did't look as beautiful as the picture, paint was chipped, stains were on the velvet seat, both arms were broke and poorly glued back together, the legs were chipped, scratched, and looking wretched. We called the company to stress our disappointment, asked to speak with the manager. When we got on the phone with him and started to tell him about the issue, He became irate with us, thinking we were a different previous customer that had already complained about other chairs that were rented. Here's the catch, he said "You people are all the same. You rent from us and all you want to do is get stuff for free" We told him we never rented from from him and he had the wrong customer. We asked him what is that supposed to mean, he says "you know exactly what that means". So, yes we called him a racist, returned his broke down chair, and never looked back. The chair wasn't worth the $85.00 rental fee. We would have agreed to getting a better chair, as it wasn't about the money for us, because that chair wasn't worth $5.00. The close up photos show how abused the chair was when delivered. You can't tell from the full picture just how bad it was. Now a year later and New Mgmt, we see that they are still up to there old tricks. It should not have been a race issue. You classified us by saying "You people are all the same". Never the less, our fathers event was amazing and Thank God we made it, even with that horrible chair. By the way, Home Depot rental had everything I needed and was quite happy to do business with me. We encourage anyone who sees this review to think twice about A1 and Broadway Party Rental. This shows a lack of integrity on the part of the business and the Mgmt has not demonstrated any effort to move forward.

I rented a tent, tables, chairs, table linens, and glassware from Broadway Party and Tent Rental…read more(BPTR) - cost in excess of $2,000.00 - for a wedding at our home in Roseville, MN A few days before the event, BPTR sent out Gopher State to mark utilities in advance of setting up the tent. This marking should have been done with "flags only," but due to a lack of communication between BPTR and Gopher State it was marked in paint. The entire grassy lawn where the wedding was to take place was covered in Day-Glo red and orange paint just days before the event. Since the marking was done by Gopher State (at BPTR's request and direction) BPTR denies any responsibility. Tony at BPTR says "This happens every now and then - it's just the luck of the draw - it's not our fault." He (Tony) suggested that I purchase green spray paint and try to paint over the mess. Next, the tent and chairs arrived. I had specifically asked if the white tent and chairs would be clean and in good condition. The representative at BPTR assured me that "we take great pride in the excellent condition of our rental equipment." The tent that was delivered had apparently been stored soiled and wet. The "white" tent/canopy was covered inside and out with splotches of black mold. The chairs were also filthy - among the identifiable substances on the chairs were dried mustard, red wine, and dessicated pickle slices. I paid an additional $100 fee for tent lighting that was to be equipped with dimmer switches - guess what - no dimmers! The only option was to shine glaring, halogen work lights down on our guests. I could go on - for example the condition of the tables etc. - but you get the idea. It's unfortunate that in situations like this the customer has little or no recourse. One either has to accept what is delivered or go without. We (a team of 5 friends and family members) spent hours (of our wedding day) scrubbing down both the tent and 175 chairs with bleach and water in order to provide a sanitary environment for our guests. The guys who delivered the equipment said "You should call and complain about this." We did. Tony and Terry (owner/manager) both assured us how "terribly sorry" they were about our experience. But what would they do about it? NOTHING. Companies like BPTR get away with this because weddings are (with luck and love) once-in-a-lifetime events and they (BPTR) are apparently not concerned about the repeat business. I'm taking the time to write this in the hope that it will warn others what to expect if they choose Broadway Party and Tent Rental for their special day.

We had a great experience with USA Inflatables! We did have an issue with the first bounce house…read morethat was delivered, but as soon as I called and sent pictures, they took care of it immediately. Their customer service was excellent, and they made the whole process of fixing the issue quick and stress-free. The replacement was perfect, and the kids had an amazing time.

We have used this company several times for events. Usually it's a good experience but yesterdays…read moreexperience was poor. I was never told a delivery window, and had to call them. I was never told a pickup time and had to leave a message. At 8:45pm, 45 minutes after the church event ended, we just wheeled the generator and fan inside. While in the shower at home at 9:30pm I received a call from an unfamiliar number but no voicemail. I assumed they would have left a voicemail if it had been the company looking for their generator, so didn't think anything of it (I've gotten a ton of spam lately too). However, I went to church to finish a few things this morning and the inflatablr was gone. I called the company to see about the generator, and asked for a timeframe for pickup, as we didn't just want the generator sitting outside to ensure it was safe. The receptionist said she'd give me a call back. An hour later I called again, and was given another phone number for someone (unfortunately can't remember the name), but haven't been able to get ahold of them either. Now the church staff has gone home for the day so they had to just set the generator outside in a busy area of Bloomington. I am extremely disappointed in the quality of communication this time.

Treat young employees terribly. No bathroom or lunch breaks and severely underpaid for the…read morebackbreaking work they do.

We've used Froggy Hops for several events at our church. This is the second year of having the…read moreinflatable obstacle course at our overnight youth lock-in. It's the first thing the kids see when they walk in the building and their eyes light up! I think some of them had their shoes off before they finished checking in! The whole process is so simple - from reservations to pick up - and they have the nicest customer service people!

Absolutely the worst customer experience I've ever had. From…read morestart to finish, working with this company was a nightmare. Communication was virtually nonexistent. While I was aware they might arrive the day before the event, they gave no heads-up or confirmation--just showed up unannounced and only called when they were already at my front door. Thankfully, I happened to be home. Otherwise, they would've dropped the inflatable wherever they felt like. Even though I gave them clear instructions on where to place it, they ignored me and set it up in the wrong spot. When I asked them to move it, they said they couldn't--it was too heavy--and only had two people on the job. Then, without asking or informing me, they plugged one of the blowers into my neighbor's outlet. They told me the blowers needed to stay on for over 24 hours (until the event) because the inflatable was top-heavy and might not reinflate properly. That is absolutely unreasonable and a huge liability concern. Pickup was just as bad. They were two days late and again showed up with just two people who couldn't move the inflatable. Instead of calling for backup, they dragged it into my wild grass so my lawn service could mow--completely flattening that part of my yard in the process. Then they left it there for another full day. When they finally came back, they again brought only two people, had to call for two more, and it took them over an hour and a half to get it off my property. The complete lack of professionalism and communication was outrageous. I had to make multiple phone calls just to get basic updates. At no point did they take responsibility or show even a shred of proactiveness. I will never use this company again, and I absolutely do not recommend them to anyone. Save yourself the stress.

Had to cancel a reservation due to medical reasons in our family. My initial conversation to…read morecancel my reservation was not very satisfying, but was contacted shortly after my initial call, and I have no complaints with the agreement we reached. I appreciate them taking the time to reach back out to reach an amicable conclusion.

My kids loved the tents at slumber party we purchased. I can't wait to book a picnic next at the…read moreApple orchard.

If you want to surprise your guests on your next celebration or intimate gathering you gotta go…read morewith luxury tent by Lark Affairs!

We used Party Princess Productions to invite Moana as a special guest for my 5 year old daughter's…read morebirthday party at our home. She was amazing! There were kids from 1-6 yrs old and she lead them in song, dance, story reading, and even hide and seek. Everyone had a blast! Angie Eder helped facilitate the visit, she was a pleasure to work with. I would definitely use PPP again and recommend to others

Do not both with this company. Refuses to return phone calls and now I have to scramble to find…read moresomething else for my daughters birthday. Not worth the stress

I can't say enough how incredible this company was to work with! Their professionalism, attention…read moreto detail, flexibility and more were AAA+++! Being that I am not from Minnesota, I traveled there for an event and everything from securing the equipment to the selection of equipment to the quality of equipment was top notch. All of the representatives and the owner all provided amazing service. I will certainly look for AV For You for all of my sound contracting needs anytime I'm in the area. I can't thank them enough.

This was the sound company at an event I attended. The sound was excellent, but even better, Devin…read morewas incredibly helpful and went out of his way to provide me with a perfect recording of the event! He made my job easier by leaps and bounds. Thanks, AV For You!