I had a poor experience with the office receptionists. They allowed some who is not myself to…read moreschedule an appointment on my behalf. The problem here is that they charge a $75 no-show fee for missed appointments. Had I not checked my voicemail, I wouldn't have had awareness of this policy, nor would I have accepted it. If this office wants to charge people for skipping appointments, then it needs to be sure that it is scheduling with the actual patient. I was yelled at for suggesting how ludicrous this is to the receptionist, like she took that personally for some reason. Very scammy attitude. Learn to accomodate your patients.

I've been an asthma patient of A&A for over 30 years. Great office staff and Dr. Hirsch is…read moreterrific. After living my entire life in NJ, we moved to DE during COVID and A&A makes it very easy with virtual visits and care. And when I'm in NJ, I do a live visit every year or so. Dr. Hirsch has helped me with my allergies, sinus and asthma decades for years. Five stars!

After an urgent care visit for ruptured eardrums and sudden hearing loss, I was referred by a…read moreconcierge doctor to this Shrewsbury location. I arrived around 9:10 AM without an appointment, hoping to be seen on an emergency basis, but was turned away and given the number for their Old Bridge office instead. When I called from my car, I was told there were no available appointments--yet somehow the Shrewsbury office had a 10 AM opening. I took that appointment, but the staff member who initially turned me away wouldn't even acknowledge me. To be fair, the doctor and the hearing test technician were both kind, patient, and professional--I truly appreciated their care during a stressful situation. Unfortunately, the front desk experience completely overshadowed that. I was instructed to schedule a one-week follow-up before leaving, which I did. When I returned for that appointment, I was told I wasn't in the system. The staff member I dealt with was visibly irritated--huffing, puffing, and rolling her eyes--then told me to wait while she looked into it. After waiting about 10 minutes with no update, I stepped outside briefly to regroup. When I came back in, she continued to ignore me entirely. I was eventually called up by another staff member to complete paperwork that I just previously filled out one week ago The level of rudeness and lack of accountability from the front desk staff is honestly mind-boggling. I understand that healthcare settings can be busy and stressful, but basic kindness and respect should never be optional--especially when patients are already dealing with pain and anxiety. If that level of service is too much to ask, this may not be the right role for them.

Because they drop you if your insurance isn't into there acceptability. I am on Medicare and they…read morehave dropped me go somewhere else.

Cancelled a first appointment twenty three hours and forty five minutes in advance of my scheduled…read moreappointment and they charged me $50.00 for the visit. I missed their 24 hour cancellation policy by fifteen minutes. Don't expect any understanding from this office if you choose to use them as an provider.

"Excellent experience. Very professional. Highly recommended Dr. Gross and his assistant. They kept…read moreme updated throughout the exams. Very impressive."

Dr. Gross listened to my needs when I thought my allergies were driving me crazy. His assistant,…read moreValerie, helped me out as well. Great front staff, great appearance and overall a great experience!

For 10 days and nights my left ear was hurting and draing. I've been happy with my cheaper internet…read morehearing aids, but my wife finally said she was getting frustraited because I couldn't hear her! Today I visted his office, his lady manager asked me if I wanted to wait a while to see Dr Frank today. YES ! Dr Frank examined my left ear and pulled out a small hearing aid foam end tip ! He flushed both infected ears, wrote a script, and sent me happily away This ear doctor is an amazingly simple, but effective healer !

After 42 years of sinus issues and breathing problems, I'd nearly given up. Over the years, I saw a…read morebunch of ENTs around NYC, some with great reputations, and kept getting the same answer: "You're breathing fine with the medications." Meanwhile, I had drawers full of sprays and pills that barely made a difference. It wasn't until I had major surgery with Dr. Scaccia about 7 weeks ago (the surgery lasted almost 5 hours) that I realized just how badly I'd been breathing all my life. I found Dr. Scaccia after deciding to look outside the city for help. A few things stood out right away: his office has parking, he has his own complete surgical suite right in the building, and he's clearly someone who's made a name for himself in the ENT world. His waiting room is filled with plaques, research publications, awards, and even TV and magazine features. At first, I wasn't sure what to make of all that, but now that I've gone through surgery and recovery with him, I get it. I can say with full confidence: He is the real deal. From the very first visit, it was clear I wasn't just another case. Dr. Scaccia has a fast mind and a direct way of speaking. At first, it can feel like he's talking over you, almost like his brain is already a few steps ahead. But once you realize how deeply knowledgeable he is, it all makes sense. He took the time to look inside my nose and connect what I was saying to what he saw, and right away he had a clear sense of the problem. By the second appointment, we were going over a detailed surgical plan, and I remember him saying he was genuinely excited for the case. That stuck with me. It showed how invested he is in what he does, getting real results for his patients. On the day of surgery, which took place in the same office where I'd had all my consults, Dr. Scaccia didn't just straighten my septum, he basically REBUILT MY WHOLE NASAL AIRWAY. He discovered my septum was too thin and weak, so he grafted it on the spot to reinforce it. He reduced my turbinates, cleared out scar tissue from years of infections that I didn't even know were blocking my sinuses, and he did a few more things that were explained and went over my head medically, but clearly weren't over his. What really blew me away was that after everything he did, there was no pain at all. Seriously, not even once. This was multi-level airway reconstruction. There was discomfort, sure, but not pain. Maybe that's due to his technique and high precision, or maybe I got lucky, but I think it's worth pointing out. Since then, I've been back for weekly post-op care, and every week I notice another level of improvement. I never realized how much energy I was spending just trying to get enough air through partially blocked passages. Now, I'm breathing in ways I never thought I could. It's practically effortless. It's been life-changing. His staff is also incredible. They're friendly, organized, and really on top of everything. They called me between appointments to see how I was doing and if I had any questions. They had all the paperwork ready when I woke up from surgery, and they walked me through every question I had afterward. The whole operation runs like a well oiled machine. Every time I go, the office is calm and never overcrowded. I found out he only does one surgery per day, which honestly explains a lot. He's not rushing between patients or juggling five procedures. If it's your surgery day, he's focused on you and you only. Whether it's that approach or just the fact that more people haven't discovered him yet, I feel incredibly lucky I found his place when I did. If you've been struggling with chronic sinus or nasal issues, I can't recommend Dr. Scaccia enough. For me, it's the first time in my life that I feel like I can really breathe. That alone is worth everything.

Dr. Kolansky has been our dermatologist since 1989 We…read morecouldn't find a board certified dermatologist at all in Monmouth county He was the first! He is precise brilliant gentle and compassionate. Dr. K is family!!! Beyond that his experience is vast and he is very down to earth! He gets it! Women out there go and get your annual body check He is professional and respects every aspect of patient care!!! We love him!!! We give Dr. K 10 start

Dr Kolansky is an excellent physician. I find him to be the perfect blend of medical knowledge and…read morebedside manner. His office staff is extremely helpful and friendly. He and his staff put you at ease. I would highly recommend Dr Kolansky for any dermatologic procedure or medical service.

poor communication. 0 follow up on a pressing matter. won't return my calls. I'm going to have to…read morego to a different doctor now for the same issue I already went to him for.

Dr. Yang literally saved my life! He is kind, considerate, thorough, respectful, warm hearted and…read moreprofessional. He has supported my health for at least 5 years now and I am forever grateful - after suffering with chronic sinus and upper respiratory infections my whole life, and visiting numerous doctors and hundreds of rounds of antibiotics, Dr. Yang was able to identify my Primary Immunodeficiency and I have never felt better since being treated by him and his staff. Dr. Yang, Jen and Joni are awesome. Just the greatest! I'm lucky I found him! MJ