Dr. Gross listened to my needs when I thought my allergies were driving me crazy. His assistant,…read moreValerie, helped me out as well. Great front staff, great appearance and overall a great experience!

Cancelled a first appointment twenty three hours and forty five minutes in advance of my scheduled…read moreappointment and they charged me $50.00 for the visit. I missed their 24 hour cancellation policy by fifteen minutes. Don't expect any understanding from this office if you choose to use them as an provider.

"Excellent experience. Very professional. Highly recommended Dr. Gross and his assistant. They kept…read moreme updated throughout the exams. Very impressive."

After an urgent care visit for ruptured eardrums and sudden hearing loss, I was referred by a…read moreconcierge doctor to this Shrewsbury location. I arrived around 9:10 AM without an appointment, hoping to be seen on an emergency basis, but was turned away and given the number for their Old Bridge office instead. When I called from my car, I was told there were no available appointments--yet somehow the Shrewsbury office had a 10 AM opening. I took that appointment, but the staff member who initially turned me away wouldn't even acknowledge me. To be fair, the doctor and the hearing test technician were both kind, patient, and professional--I truly appreciated their care during a stressful situation. Unfortunately, the front desk experience completely overshadowed that. I was instructed to schedule a one-week follow-up before leaving, which I did. When I returned for that appointment, I was told I wasn't in the system. The staff member I dealt with was visibly irritated--huffing, puffing, and rolling her eyes--then told me to wait while she looked into it. After waiting about 10 minutes with no update, I stepped outside briefly to regroup. When I came back in, she continued to ignore me entirely. I was eventually called up by another staff member to complete paperwork that I just previously filled out one week ago The level of rudeness and lack of accountability from the front desk staff is honestly mind-boggling. I understand that healthcare settings can be busy and stressful, but basic kindness and respect should never be optional--especially when patients are already dealing with pain and anxiety. If that level of service is too much to ask, this may not be the right role for them.

Because they drop you if your insurance isn't into there acceptability. I am on Medicare and they…read morehave dropped me go somewhere else.

I had a poor experience with the office receptionists. They allowed some who is not myself to…read moreschedule an appointment on my behalf. The problem here is that they charge a $75 no-show fee for missed appointments. Had I not checked my voicemail, I wouldn't have had awareness of this policy, nor would I have accepted it. If this office wants to charge people for skipping appointments, then it needs to be sure that it is scheduling with the actual patient. I was yelled at for suggesting how ludicrous this is to the receptionist, like she took that personally for some reason. Very scammy attitude. Learn to accomodate your patients.

I've been an asthma patient of A&A for over 30 years. Great office staff and Dr. Hirsch is…read moreterrific. After living my entire life in NJ, we moved to DE during COVID and A&A makes it very easy with virtual visits and care. And when I'm in NJ, I do a live visit every year or so. Dr. Hirsch has helped me with my allergies, sinus and asthma decades for years. Five stars!

Doctor and office staff are great. I can in for allergy testing. They were very patient with me and…read moremy daughter. Dr. Sherman was recommended by my ENT. I'm happy that they refer me to him. Very easy to schedule an appointment, they are accommodating.

The first two allergists I went to didn't leave me satisfied with my treatment. I was told to get a…read moreshot, which I couldn't afford, and I was told I didn't have asthma even though I often couldn't breathe. After visiting this center, another test was done, proving that I indeed do have asthma. I was prescribed the necessary medication and scheduled for a follow-up. I feel like my doctor actually cares about my well-being. It honestly feels like allergists don't take adults seriously when it comes to allergies or asthma because we haven't been treated since childhood. Trust me, I'm not trying to be trendy just to have to use an inhaler every morning and night! I'm not trying to fake a food allergy for attention. I wish more doctors took their patients seriously, like the doctor at this practice. Makes a world of difference.

Dr. Kolansky has been our dermatologist since 1989 We…read morecouldn't find a board certified dermatologist at all in Monmouth county He was the first! He is precise brilliant gentle and compassionate. Dr. K is family!!! Beyond that his experience is vast and he is very down to earth! He gets it! Women out there go and get your annual body check He is professional and respects every aspect of patient care!!! We love him!!! We give Dr. K 10 start

Dr Kolansky is an excellent physician. I find him to be the perfect blend of medical knowledge and…read morebedside manner. His office staff is extremely helpful and friendly. He and his staff put you at ease. I would highly recommend Dr Kolansky for any dermatologic procedure or medical service.