this place broke me toilet and my sink still isnt fixed and my bathroom is flooded xoread more

Receptionist was rude on the phone. Didn't fix the problem or find the issue. Was charged for the…read moreexact same information I gave then. Disappointment. STAY AWAY FROM THIS MOB.

Contacted Jack on the 17th of August 2018 with a job of a days work. Accepted job, gave me a…read moreforecast for his current work and estimated the job would commence by Thursday 23rd of August. Contacted me on Tuesday 21st of August, stating his current job is taking longer then expected and that he will start my job following Monday the 27th of August. Contacted Jack Saturday 25th of August in the evening to find out what day he would be coming now that he's had 5 days to sort out his calender. NO response all weekend and wait all of Monday the 27th of August with No contact at all made today either. So I message him asking what the stasis of the situation is this evening. My response was as follows: "Sorry I'm flat out doing a bathroom, kitchen and laundry. You may need to get someone else to do the work" Not doing the bathroom he was doing. doing s new job taken after mine was booked. Terrible Customer Service. Zero Information & Transparency. DO NOT RECCOMEND TO ANYONE. I Waited 10 days for work to start with now bathroom running and hot water out. And he tells me to organise the work with someone else. Surprised he has the work load for this situation or as time has transpired it seems he isn't capable of the work load he accepts

I had a fast electrical task at home that was assessed the same day I asked for help. I met two…read moredifferent tradespeople on separate days, both knowledgeable. The problem was fixed quickly, and I appreciate their assistance. It's also important to note that the phone coordination for the service was effective and helpful.

I don't derive pleasure out of talking smack, but my dealings with Ken Hall plumbing have led me to…read morethe conclusion that they are one of the most unreliable plumbing businesses around. I've got an intense story for you. My bathroom at home had been developing quite an offensive smell. Yes, even when it wasn't occupied. I decided it was time to call a professional in, and I had someone from Ken Hall come around to assess the problem. After numerous visits (I don't know why it took more than one), the plumber concluded that it was just a simple blockage that could be solved by using drain cleaner. My girlfriend and I proceeded to try flushing out the blockage with drain cleaner, with no resulting luck. One day sewage started seeping up from the shower drain, and we needed an immediate solution. Wanting a second opinion, we called Metropolitan Plumbing. On their first visit, they had found the problem. Someone had left a copper rod in the pipes after we had renovated the bathroom, which was causing a lot of the blockage. In addition, they found that our toilet wasn't fit to Australian standards, and told us we'd need a replacement. To flush out the blockage, they used a hydro pump, resulting in sewage coming out of the shower drain like a water fountain. It was - pardon my French - fucking disgusting. Not only did Ken Hall fail to resolve the problem on numerous occasions, but their inattentiveness and, dare I say laziness, cost us a fortune. After telling the story to others, they confirmed this with equally poor (yet less disgusting) experiences with the company. I'll remember to avoid these plumbers in the future.