The correct corporate information for this place (from Illinois Secretary of State website) is:…read moreERWIN'S GYM, BALLROOM & BANQUET CENTER, INC., 2302 W JOHN ST CHAMPAIGN IL 61821-6835. To get a sense of what Refinery is like, check out reviews for his apartment company: https://www.yelp.com/biz/campus-property-management-champaign-9?osq=cpm+apartments&override_cta=Request+information I called 4/16 and spoke to Bailey. I was interested in student plan $40 initiation fee, $35/mo. I visited 4/17 and dealt with the woman at the counter. I repeatedly told her that I wanted the $40/$35 student plan. She handed me a contract for a 12 month plan, which I did not want. After going in circles with her for a bit of time, she took my credit card and fiddled with her computer. Then she handed me paperwork showing completely incorrect charges. I asked her to reverse them and fix the problem. Eventually, she gave up and got her manager, Tony, involved. Tony worked on the computer for a bit and at one point, I had several pending $64 charges on my card. Then he seemed to have the problem under control and he charged my card $40 and $18.72. Since $18.72 is more than 1/2 of $35, that charge didn't make any sense for half a month. I called Tony on 4/17 and told him that I had several authorizations on my card still. I asked if we could just forget it all and cancel the membership and refund everything, including the $40 and $18.72. He said no problem, and I emailed him a copy of the credit card bill showing the current state of it. On 4/18, two charges moved from authorization to posted - $40 and $18.72. I emailed a copy of the statement to Tony and requested that he refund the charges, as we had both agreed. It's now nearly two weeks later and I still have charges on my card. I have filed complaints with BBB and Illinois Attorney General. If they don't come to their senses soon, I'll file a lawsuit in small claims court. Having all these authorizations on my card made it impossible for me to shop for groceries for three days. I wish businesses were much more careful with charges that they post to customer cards. Accidental charges aren't just frustrating to see and resolve, they can have unanticipated consequences for cardholders. For more information on management personnel and their names, check the BBB listing for Refinery. DO NOT PATRONIZE THIS GYM UNDER ANY CIRCUMSTANCE

Most negative part is the cancellation policy. My wife cancels a few days into the current month…read moreand she owes for that month (which is fine), but for the next month too? Not cool (this after cancelling all Zumba classes with little to no notice). When I handed in my form to cancel at the beginning of 2020, we were still charged for months afterwards. They eventually honored it, but only after having to get on them numerous times. Equipment selection is good, but definitely dated (Mandelbaum from Seinfeld would feel at home). The classes are not given in dedicated rooms, but instead are given upstairs in an area that is alternatively used for events like weddings. It's a little odd. They started getting cheap by not turning on the AC for the wife's zumba class (claiming the AC was broken). I hate franchised gyms like Planet Fitness, so this placed looked promising in comparison. Ultimately, it disappointed.

Don't listen to Kate B, who appears to be a disgruntled out-of-towner who had a one-off negative…read moreexperience during the craziness of Covid when businesses were scrambling to adapt to constant uncertainty. OTF Champaign is absolutely not poorly run! Check it out for yourself (the first class is free) and you'll find a well-managed facility with welcoming staff where you are guaranteed to get an intense, carefully-planned workout. I have been an OTF member for several months and my experience has been perfect! I can also attest that the gym is quite popular. If it sucked so bad the 5am, 6am, and after-work classes would not be in such high demand. OTF Champaign is popular because the workouts are awesome, the coaches and staff are great, their class times are frequent and convenient, and the facility is clean and well-managed. As a 39-year-old woman who took a loooong hiatus from the gym during Covid, OTF in Champaign has motivated me to hit the gym again and I am seeing excellent results. Don't listen to the haters. OTF Champaign is a great gym!

This is, hands-down, the best gym experience I've ever had. The studio is clean and well-equipped,…read moreand Orangetheory's workouts are fun, efficient, and doable for all levels. Best of all, though, are the coaches and staff. These are some of the most dedicated, upbeat, and encouraging people you will ever meet. They're highly professional and mission-oriented, really wanting to get behind you on your fitness journey, wherever you are on that path. Going to a workout at OTF Champaign is always a bright spot in my day. So grateful for the team there!

I LOVE Champaign Planet Fitness. The place is spotless and there is plenty of equipment that is all…read morewell maintained. Special shout out to Suzanne who is super friendly, professional and always ready to help with a smile. HIGHLY RECOMMEND.

They have amazing staff! Suzanne in particular was very kind and welcoming! It's a great judgement…read morefree gym!

I joined this gym because it offered fitness classes and is very close to my house. The cycling…read moreclass I liked and was the only one that started on time, my work schedule changes so I can't go to that one anymore. The other classes start at least 10 mins late, which I sorta got used to and stopped coming early but you never really know when they'll start. The barre class (half the reason I joined was because I love barre and it was at a good time) I had to give up on a couple months in cause every week the teacher saunters in anywhere from 10 to 25 mins late yawning and scratching her butt, doesn't have any explaination or even acknowledgment that she's very late. I asked front desk about that and they said it's cause she has to get her kids to school. Should they maybe change class start time then? The equipment here is pretty old. It's fine if you're joining to lift weights, and kinda nice for that as the gyms never crowded. I woulnt recommend if cardio's your thing, there's no stair machine and the elipticals are as good as unusable, they screech with each step.

I was a member for almost 3 years…read more 1. The price is expensive for a gym. I recall it that if you signed up for a year membership and chose auto deduct from a bank account, it was $42-$43/month. If you did month to month, it was around $51/month. A big reason why I left was the price. Yes, that price does include all the classes, which they offer a lot (Yoga, Cycling, etc...), but it still wasn't worth it. 2. The staff was really nice BUT for some odd reason, whether it is a manager's decision or not, they use ROOMBA Vacuums. Clever way to clean but when you start getting into your workout, you will be surprised at how many times that little ROOMBA keeps tapping your foot or runs into your equipment. It is very annoying, thats a petty complaint nonetheless. Ive heard rumors about the manager and I've tried to stay away from him as much as possible because he seems untrustworthy and cares more about the dollar than the people. 3. They had a lot of equipment, so whatever type of gym rat you were, beginner to expert, you could find something. However, when they first moved into the new building by the Round Barn by Mattis, they had all the machines in that first area right by the desk. It opened up for more cardio space and more space for other benches and so forth. For some reason, they decided to move all of that around and make that entire area a section called the GRID. It is supposed to be an High Intense Workout similar to a Cross Fit type. Problem is, I went to the gym a lot, 4-5 times a week and saw nobody doing the Grid (unless they worked there). You had to pay another stupid hefty fee to have a session in the Grid. A complete waste of space and could be utilized more efficiently. 4. The Locker Rooms are so small. Such a downgrade from the facility on Galen Ave. Such a dissapointment, 2 showers, 2 stalls, and literally a 7X10 sq ft room with 2 benches for changing. As Game of Thrones would say, "Shame, Shame, Shame." 5. Cancellation was easy, walked up to an associate, said I want to cancel, filled the paperwork out, and I returned my key fob. Simple, no hassle. You get what you pay for with this gym. Quality equipment and plenty of it with tons of classes and floor space to have them. But I can go to planet fitness for $10/month and get the same workout and save $300 and not deal with any of what was mentioned above.

The entire place smells like B/O. Upon a first visit, I…read moreassumed that it must have been a weak day for the cleaning crew.. But after the fifth time, I understood that I- and everyone else that I met there- was paying $35/month to work out inside of an armpit. With no windows.

Rudest. Gym. My friend and I both tried to come here as away members. After using our 5 free…read morevisits, we decided to join because of the nice facility and group fitness classes. After experiencing the rude front desk workers 5 times previously, my friend decided to get a membership. The lady at the front desk yelled at my friend about the pricing, which was different than what a man at the front desk had told us previously. Then she harshly to my friend "maybe this isn't the gym for you and you need to go somewhere else". Not the best way to get people to join your gym. Especially in light of multiple rude encounters from the start.

My kid loves this place. A good environment for kids to help them develop discipline and self…read moreconfidence!

This place is the bomb! There's a saying: boxing is better than therapy. Yep to all that…read more Whether you looking to get fit or workout your issues or looking to get your license to ill in the boxing ring on the real, this place is it. I was so surprise that he didn't have a yelp site yet (dudes been doing this for the last 20 years), but when I was looking for a boxing gym, 3 dudes from the area all named Coach Luyando. I can see why. He's been functioning by word of mouth and its hella evident that he's good at what he does. It's a boxing gym so don't expect the amenities of sauna and stuff, just expect to be worked out and I mean really really really really worked out. You work out side by side licensed boxers and those hungry for the license, so expect to be pushed. Yes, it is predominantly male gym so it can be intimidating (at least for me it was) when you first walk in, but you quickly recognize that people are there to train and coach and the senior members of the gym will make sure you ain't looking like a fool or feeling alienated. It's a great gym. And feel lucky to have found it.

Nicely made Pilates equipment!!!! I tried a reformer and wunda chair at AOC in Stanford…read moreConnecticut. The equipment was built to spec and well crafted.

I had never tried pilates before. But as soon as I came here they really helped me out. I love this…read moreplace!