I wouldn't even give this company a 1 star. 2 no shows at airport in less than 3 months. I gave them the benefit of the doubt the first no show. Then they Showed up a half hour late for our airport pickup last week and no show to get us from our arrival today. The excuse each time. The driver over slept. This company is the absolute worst and would never trust them. read more

My wife and I needed to go to Newark Airport recently and unfortunately I forgot that we have used Metuchen Taxi in the past. I arranged a round trip with another company and it was a completer ripoff, which I cancelled. I then contacted Metuchen on the morning of our flight, was quoted a lower price and our car arrived early. We had the pleasure of meeting JB in his very clean, new ride and off we went. We also arranged for pickup a little over a week later and sure enough, JB was calling me as soon as we got off the plane. I won't be forgetting this company again and highly recommend it. JB is very friendly, courteous and a heck of a nice guy. Not only that but he even delayed his Sunday grocery shopping in order to be there for us as our plane had arrived late. read more

Love that I was able to schedule my ride for 5am. The driver was outside waiting when I got outs I de at 4:50am

Under new management and the service has declined greatly. The owner Scott fired the best drivers and hired whatever he can get. JB is gone the driver that people wrote great reviews about. Cars are broken, the dispatcher Lisa doesn't like to do anything but sit and look at her phone and watch TV. I was yelled by one of his drivers and Scott said it had nothing to do with him. I made a complaint about Lisa and he ignored me. I am a commuter from Metuchen to NYC on the weekdays, I guess I am back to Lyfts and Ubers. This taxi company sucks! read more

We have used Metuchen Taxi to go to and from Newark Airport since 2016, and have used them at least 8 times between 2016 and 2019; always prompt, reliable, good, and courteous service at a reasonable price. This past week we flew for the first time in almost 4 years. Driver John Busby hit it out of the park; picked us up at home on Sunday, and at the airport Friday evening. John was prompt, courteous, efficient, and thoughtful; my wife is disabled, and he was extremely courteous and kind to her. As we plan to travel more, we will always use Metuchen Taxi, and make a point of asking for John Busby if available. Dave (and Nanette) read more

I like to support local family businesses but was disappointed by no driver being at the airport to me up and no driver cell number to call about status of the ride . The number on the text below is the office number that no one answered i don't think they answer their phone after 8pm I called today and whomever answered said the driver call me 15 times. I received no calls He then said he would check my cell number in his files and proceeded to hang up on me. They had my number on file from prior trips to the airport My last trip with them to the airport was from an outsourced driver who wanted to be paid in cash Vs using a credit card This was a surprise to me, luckily I had enough cash on me I would not trust this company for a late pick up Text I received with no driver number Your ride from E.W.R. (EWR), Brewster Road, Newark, NJ, USA is scheduled for Oct 17, 10:00 pm EDT. Your driver is METUCHEN TAXI (Phone: +17325497777). Vehicle: OT109E White 2011 CHRYSLER WAGON. Reservation #RES-C672ZA8 (Do not reply) read more

Top two reasons to use Metuchen Taxi: Kurt and Lisa! 1. Great, polite, friendly service. 2. If there is anything they can do for you (within reason) they'll do it. 3. They always seem to find the fastest route without speeding. Remember that this ain't New York City! If you need to get picked up at a certain time, call them in advance. Owners! Take care of Kurt and Lisa, they're taking good care of your customers. read more

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I had used these guys for years and they were OK. Over the last few trips to the airport they were late in picking me up, the last time 45 minutes. Supposed to pick me up at 4.00pm. At 4.15pm I call them to make sure they are coming. The dispatcher tells me they are a few minutes away. 4.35pm call them again this time the dispatcher must have recognized my number because he didn't pick up. Finally at 4.45pm a beat up old vehicle arrives. That was the last time I used them. I found a limo service in Edison that didn't cost that much more and provides much better service. To add insult to injury the other day at a traffic light there was a car in front of me making a right turn. The driver was day dreaming. I sounded my horn to tell him to go and he gave me the middle finger. As he finally turned I saw the sign on the door that read "Metuchen Taxi". Keep up the good work. read more

Ashwin here, Mr John was a great driver, was in an emergency situation (not going into detail) and he helped me out with some advice and got to the destination quick. He was very cordial and kind and I enjoyed riding with him. Thank you Mr John! read more

I used to use Metuchen taxi. No more the cars they use are pieces of carp. They are filthy & smell. You get in the car rattles, shake. I do not feel safe in there cars. Drivers are rude & unprofessional. Some of the drivers smell. P.S. what they charge is outrageous. I found that uber or lift.Is cheappr and cars are newer. read more

DO NOT give these people your money. The owner is incredibly rude and aggressive. These are some of the most nasty people I've encountered in the otherwise wonderful Metuchen downtown. Horrible business, horrible employees. Use Uber or Lyft instead, which is cheaper anyway. read more

Very rude dispatcher who sounded like he wanted to have a fight with someone. Use this company if you have no feelings.

Love metuchen taxi friendly drivers and gets me safely from point A to point B. Love love metuchen taxi

Really simple: if you do not have any available taxis DO NOT TELL ME THERE WILL BE ONE GETTING ME IN 10 MINUTES. I waited double that time until i called back the dispatcher asking if they were on their way and she said there weren't any available, and then she started laughing and said actually there will be one in another 15 minutes. I asked her why on earth would she tell me it would take 10 minutes instead of 35 and she started giggling not understanding that I was SERIOUS and so upset. If they had just told me the ACTUAL wait i would have understood and simply called elsewhere, but instead I waisted my time, missed 2 different trains, and still had to end up walking to my destination. Thank you for nothing. read more

I've used this service several times for trips to the airport and they are always on time. It's always a good idea to arrange the ride to the airport in advance. My only issue is every time I want to use a credit card to pay for my trip, the driver always makes some excuse about how the credit card system doesn't work or they don't have the ability to do the transaction and want cash instead. My advice to the owners, if accept credit cards please make sure your drivers are capable of doing that. Thanks read more

Just started a new job in Metuchen, NJ which requires me to catch a Metuchen taxi from the train station to the office. For the most part, the drivers are okay, but the cars they drive are in desperate need of a thorough cleaning. If I had my way (and time to wait) I would ALWAYS ask for Alvi. He is the friendliest of the drivers there and the SUV he drives is always clean and smells nice. Thank you Alvi !!! read more

This taxi service (compared to the previous one we took) was very professional and on-point. When we called and gave our location, they gave the exact time when the taxi would arrive. Our driver was very professional and did his job great; he took us to the train station at the right time, and we were able to catch an earlier train. The car itself was very clean and there are no complaints (it was comfy and there were no weird smells). We were so happy with this service and gave a good tip. We are glad that there are reliable and professional taxi services in this area. I highly recommend this taxi service (and definitely NOT Scooters... Stay away from them!). read more

Sadly, I have to drop a few stars based on a few experiences that have happened recently. I don't take the taxi from the train station as much as I used to, but every so often I need to go into Metuchen and don't have time to catch the bus, get a ride etc etc.. so the past two times I've called Metuchen Taxi, my car did not show up on time, and the last time, the car took 45 minutes to show, by that time, another bus was coming so I was going to catch it. As I was leaving my apartment, the cab finally arrived and started honking the horn. I just walked past it, watching the driver frantically honk and call my house. I'm not beat for bad service, I'm not paying people to make me late (or later) and I really do like this company but these past incidents are making me want to call Edison taxis instead. read more

I've used these guys a bunch of times to get to the airport. They have a fixed rate to get there based on what "zone" you are in and don't try to screw you. Their drivers are friendly, although it always seems to be someone different. They have never been more than 5-10 minutes late, and are mostly on-time, which I like. I got a ride home off the train once from them and they seemed kinda bummed when I was a local. I tipped the guy 5 bucks and his attitude changed real quick. The dispatch it right by the trains, so if you need a cab these guys are good to go. read more

Dont treat potential customers rudely when they are calling to do business with you. Its very unprofessional and made me go to one of your competitors because of it. read more

Very friendly and family oriented company. Customer service is impeccable. Always on time, clean and tidy cars. Staff goes above and beyond for their customers every time. read more

Metuchen Taxi - Taxis Near Me - Metuchen, New Jersey

Horrible, awful experience. I called for a taxi, and I am immediately put on hold, where I remained for almost 5 minutes. Just as I'm about to hang up, I'm connected to someone, apparently by accident, because I hear a voice that sounds like it's already talking to someone. I say "Hello," and the man on the phone rudely snaps, "I'm on the other line, what do you want?!" I ask for a taxi, and he says he will send one out. When I asked how long the wait will be, the guy starts literally yelling at me and threatening not to send the cab (verbatim: "Do you want me to send a taxi? Then don't ask how long it's going to be!"). I would sooner walk than ever use this service again. I actually don't know if he did or did not send a cab, but what I do know is that I was able to download the Lyft app, install it, create an account, set it up, put in a ride request, have it answered, and get picked up ten minutes after that without anything else showing up. Just plain terrible. read more

I have used this taxi service numerous times to go to and return from the hospital for physical therapy. They have always come on time, and have been very helpful and polite as the driver assisted me in walking to and from the taxi. I have also requested their assistance in transporting a disabled family member to and from my home for family gatherings. They always arrived on time, and helped him into and out of the taxi. I have been relieved that he was brought to us safely and comfortably. I thought that their rates were reasonable, especially since we were asking for taxi service on a holiday, and I was able to pay by debit card in advance without a problem. I would not hesitate to call Metuchen taxi for transportation assistance in the future read more

I had the unfortunate experience of falling down a set of stairs and became disabled and have no one to get me around. I called Metuchen Taxi and the dispatchers were so accommodating and informative they got me to where I needed to be. The drivers were so nice and caring of my disability one driver even made a quick stop for me and got me something at the Speedway for me. This is a class act thank you Metuchen Taxi you made a very difficult situation in my life a whole lot better. Thank you you guys ROCK!!!! read more

I have been using Metuchen Taxi Service for four years and have always received consistent dependability and professional service from all of their drivers. Having experienced other taxicab services in the past, they blow their competition away. They definitely deserve a 5 star rating. read more

Watched one of their drivers park in a handicap spot without a hangtag at Walgreen for half an hour (we left after 30 minutes and they were still there idling). This is not only illegal, but very disrespectful to the disabled community of Edison and Metuchen. I refuse to use a company that doesn't respect the law. If you are a company that respects the law, you will reprimand the driver in the white van with plates OT1400 on January 24,2017 at 3pm read more

This company absolutely sucks. I was taken to the wrong hotel a few days ago and I got charged extra because the driver was not on point. I agree with Rhoit M. I will be filing a formal complaint elsewhere too. I was charged intiially $80 then discounted to $70 which is still unacceptable from Metuchen Manor to S. Plainfied (Holiday Inn), to E. Brunswick Holiday Inn. The hotel in S. Plainfield had no vacancies on June 20th ( the hottest day of the year in NJ) I have all my receipts from day one using this company. Prior my first trip from Metuchen Manor -- Jose picked me up and drove me to S. Plainfield, I was only charged $14.00. However, on June 20th I was charged almost double that a month later!!!!! They are NOT consistent with their prices. Alfred is a nice man. When he stepped out of his town car and helped me with my bags, he was wiping the sweat from his face. The car he was driving me in had NO working air conditioner. I told this to the dispatcher. I blame the driver for taking out a car that wasn't working properly. I am sorry, but that is poor customer service. How do you pick up clients in a car and the air is not working properly? The temperature that day was 95 degrees since we were having a heat wave in NJ. The dispatcher said because it was hot so hot outside the air wasn't that cool.It was apparent that the AC unit wasn't working properly, but he wasn't man enough to admit that or to apologize and do the right thing. They make the mistakes and rip you off. Heck, it doesn't even cost $70 to pick me up from Metuchen NJ to take me to Newark (airport) with any company. I was charged $27 and then another transaction for $43.00 $27 from Metuchen NJ to S. Plainfield NJ $43.00 from S. Plainfield NJ to E. Brunswick NJ within 15 minutes. Also, BIG John, Jose and Daniel do not help with any bags. They are too lazy to get out of the car and provide a level of professionalism. Alfred should work for another car service. The only thing Alfred told me Wednesday was that the dispatcher was confused. He is more than confused. He is an unprofessional idiot that needs to learn how to talk to his drivers, clients and learn to speak clear English. I am glad that A. Harrington in Edison is professional at all times and close by. A. Harrington also provides you with a cold bottle of water. More importanly they do NOT charge you an extra $3.00 on your fare for using your Debit or Credit card. read more

I wouldn't use anyone else, metuchen taxi has been taking me to and from my job for years, the dispatchers are always nice, the drivers are always kind and on time whenever I request a cab. There prices are always reasonable! read more

They're right across from the Metuchen train station. They almost always have a free driver ready to take you where you need to go. Their prices are very reasonable, and they always charge you what they quoted. Plus their drivers aren't in as much of a rush as NYC drivers. So they'll actually stop to fill out a receipt for you. read more

Very rude dispatcher, unprofessional- can not work on your schedule. Wish could launch a more formal complain.

I called a cab to pick me up at JFK Hospital. Very nice driver. The dispatcher called he needed driver to come back to office for another passenger. He said was on way to my home. I was very upset because I spent the day in Radiation and then had to go to Jfk my husband who had a stroke all I wanted was to go home. I made such a stink that they took me home first. I did not pay to share a cab. here was no discount. I will never use this taxi service again. The other fare was not on my way home. Shame on you Metuchen Taxi. read more

Great service, prompt pick up and drop off to the Newark Airport. Constantine was friendly and very helpful offering to stop for coffee on the way there. I highly recommend this company. read more

I use this service for business often, haven't even let down yet. Drivers and phone operator are professional. Cars arrive ahead of time and drop me on schedule. What more can you ask for? read more

Just got a new phone, couldn't redownload uber, so had to use. Wow, lady on the phone confused the calls and started telling me pricing. I called at 5:50, 6:18, car wasn't there. Said I called a 1/2 hour ago was answered with 'you didn't call a 1/2 hour ago - she's in her way' This is one business I'm happy to see become obsolete with technology. Yay UBER! read more

A reliable, safe & friendly taxi service is hard to find hence my delight in writing a review for Metuchen Taxi Service. I called them the morning of my trip to get a taxi from Edison to Newark airport. The person who answered the phone was friendly and efficient but I was still nervous that my driver would not show up (had this happen with a different taxi company) and didn't want to miss my flight. They quoted me a price that was all inclusive and very reasonable. My driver was Alvi. He was there early and didn't not rush me. He was very friendly and helpful with the luggage. He was also extremely reassuring when we encountered an accident on the parkway and got stuck in the traffic. He found an alternate route and got me there in plenty of time and drove very safely!!! Since the fare was inclusive Alvi wasn't expecting a tip from me. This is just his personality! I'm definitely going to use them again and will be asking for Alvi read more

THE WORST I take a cab from the train station once a week. The rides FROM the train station are ok. You sometimes have to wait and then share a cab with someone else, therefore making you late to where ever you needed to be. The pick up in the afternoon to take me to the train station is the worst. I call at 4:30, I'm told 15 mins. 30 mins later they finally show, usually with another person already in the cab. If it's going to be 30 mins, then tell me that. A lot of the cab drivers are terrible. The cars smell of smoke and the drivers drive like maniacs. I get charged a different fare from each person, ranging from $10-$12. No one can get it right. I wish there was another service to use, but I'm stuck w read more

This best car service I've dealt with in Middlesex County in 20 years. I had the privilege of being driven by Patrick going to the college. He was great, and I will be sure to hire this company again after jumping off the train on the way to school. Cheers, Pat read more

Thank You for taking the extra steps to help with our stranded customer. All Car towing & recovery read more

I am a handicapped senor citizen and my driver jimmy takes good care of me and my service dog LUCKY. He shows great compasion and is always on time.God Bless drivers and people like Mr.Jimmy read more

Great service. They are very customer service oriented. Love how fast I can get a cab here.