Disgustingly rude female vet and receptionist. Overpriced. Argue with you and make you feel like…read moreyou're not a caring pet owner for stopping medication that made my cat sick. Threatened to not treat my cat and take a staple out of his foot which was a follow up appointment because I challenged her attitude. The receptionist then tried to say there would be a charge for taking out the staple which was part of the treatment I had already paid for. I have since changed vets who charged me almost 50% less than I was charged here for my cats dental treatment too. AVOID THEM, ESPECIALLY ALESSANDRA

We just got two kittens, and this the vet that we chose to use for them. We've only had our kittens…read morea little while and we've already had to call the vet twice to ask some questions, and had to take one of the kittens in for a visit due to her being a little sick. We found these vets are very helpful, caring, and informative. When we called to ask questions about treating them for fleas, and some other questions, they told us everything we needed to know over the phone and it was so nice to get the info. we wanted so easily. When we took one of our kittens in, the vet was very good with her. (Despite the fact that our kitten really did not enjoy the experience! But then, what pet does like seeing the vet?) I would definitely recommend this vet.

Took one of my pets here after he collapsed suddenly, after treatment they sent him home with a…read morecatheter in and tape wrapped around his front leg, when we took him back the next day for it removed,his leg was very swollen was told the swelling was a normal and just because the tape had been on to tight, (the vet admitted this was due to tape being on too tight and give it 24/48 hours to go down which we did! my boy unfortunately started going down hill and ended up with necrotic in his front leg due to blood circulation loss, we took him to another vets for further treatment we ended up spending hundreds to save him but sadly he passed away whilst having an op to remove the leg, this vets took no responsibility at all!! And think this kind of negligence is okay, he went in due to collapsing but not with any problem with this leg until they did this, my chinchilla lost his life, left us heartbroken and in 100's of £ in debt!! AVOID

Visited for the first time last week, the vet I saw was great with my dog putting him at ease…read morewhilst doing his annual injections. Price seemed competitive but the great thing for me is the opening times much longer than your typical vets so easy to fit around work etc.

Been with this vet for over five years…read more Recently I attended their tiny surgery for one reason - to have my dog expressed. This was a return visit. I had been in the week before, however they were only able to do half a job. When I arrived they started weighing him, and began prepping his vaccinations. I told them very clearly this wasn't why I was there. She seemed bewildered. After paying over £150 I questioned the charges. I was basically told to suck it or go elsewhere. Lovely. £50 for 20 seconds .It doesn't matter how "professional" you pretend to be nobody is worth over £9000 per hour.

We were with Claire back in the days she was a mobile vet, and we stuck with her because she's a…read moregenuinely great vet and caring dog lover. I can't recommend her highly enough. I felt compelled to leave a review because someone gave 1 star, and this is not a reflection of the care our 3 dogs had with her over a 15 year period. Sadie, Megan and Poppy send love and kisses from the rainbow bridge !

Our local vets is the Springfield practice in Darwen, we have taken our kitten there a few times…read moresince he was born. Pickle needed to be neutered and they refer animals to the Redlam practice. The staff are very friendly and seem to make a fuss of your pet, which is always nice to see, it gives you the sense of feeling that your pet is in the best possible care. Along with the neutering, we also got him micro-chipped and got them to trim his very sharp and deadly claws. He was all done and set to go within five hours, when we returned, the nurse took us in to a room and explained what they had done and how to care for him, then they brought Pickle in and we were off. The staff are great, they are friendly and understanding, nothing is too much trouble for them and they don't mind you ringing to see how your pet is. I think they threw the claw-trimming in for free, as the bill came to less than we thought. I would definitely recommend this practice to anyone, if you take your pet to a vet where you're not 100% happy, then give these people a try.

A friendly practice that really cares about your pets problems.. I have always managed to get an…read moreappointment within the same day time frame. Easy parking. They also offer advice on diets for pets

This really is the best vets I have ever had my pets registered with. Mr Baylis is so lovely, very…read morecaring, very friendly and one of few vets who I believe does actually care for the wellbeing of your pet not just how much money he can bring in. I cannot sing his or his staff's praises enough. Mr Baylis saved my cat's life after he was run over and he went over and above his expected role as a vet. Despite the surgery being 6 miles from my house, I still take my pets to see him (and have to endure the constant miaowing all the way there!!). If you're thinking of registering your pet here, do it, it's the best vets you'll ever find.

the vets here are good and not jsut out to make money like some of them are good with the animals…read moreand have a genuine carring nature, also they give out alot of freebi samples

We have used Adams Veterinary Surgeries for about 10 years. In the past we have had several cats…read moreand a few guinea pigs. The vets isn't very large. It is a corner shop near to Allerton Road. In the back of the shop there are two consulting rooms along with xray facilities. I can't say that they are particularly cheap but to be honest I don't know a vet that is.In the past when one of the guinea pigs were very ill, they looked after it of a night. One of the vets actually brought it home to keep a close eye on it. One thing to note is that they do not accept cheques. I'm not sure why but it is better to bring cash or your debit card. They also have a twenty four hour callout facility and will meet you down the shop if you call them. Again this is costly!!

Ark Veterinary Centre is situated in Speke, near to the retail park and not far from Hunts Cross…read more They offer a huge range of services: # In house laboratory for blood testing and parasite identification. # An ultrasound machine for diagnostic work, e.g. Pregnancy, liver and bladder disease. # Digital x-ray machine ensuring images are quick, reliable and high quality. # A separate theatre with quality monitoring equipment for your pet. # A computerised filing system, so we can find your records at the touch of a button. # Separate cat and dog wards to minimise distress to animals in our care. # Dental machine and instruments to provide a full dental service for your pet. # Complimentary medicine - acupuncture clinic, herbal and homoeopathic treatments. # VIP PLAN - (Very Important Pet) - Budget monthly for your pet's health. # Well Pet clinics run by our nurses including flea and worming advice, diet advice, puppy and kitten advice and much more! # Pet Travel Scheme - allowing your pets to travel with you abroad. # Microchip identification I went here once on a Saturday with my poorly pet rat. I had called in advance in something of a panic and the lady I spoke to was very reassuring and kind. She told me to come right away and they would look after him. As soon as I walked in the lady knew who I was and she asked me to take a seat. I only had to wait a few minutes before the vet called me in. The Vet I saw was so lovely. He was kind and caring and really made me feel better. Unfortunately the outcome of his examination was not good as my rat had to be put to sleep :( The vet offered me the option of operating on my rat but he said it was very unlikely that he would survive and it would cost me a lot of money. He did not pressure me into spending extra money and made sure he gave me the facts for both options so I could make an informed choice. I left the room, clearly very upset, and the receptionist gave me a tissue and made me a cup of tea, telling me to take my time and there was no rush. Whilst I was sitting recovering the vet came out to see me and said my rat had just drifted away and did not suffer, which made me feel better. When it was time to pay the receptionist seemed to be feeling very bad to have to charge me for putting my rat to sleep, but I understood that I had to pay. The staff were so lovely and kind at Ark. I haven't had cause to go back to a vets since then but if I did I would definitely go to Ark.

After moving to Hale wood with my two cats I asked around for a good vet,the standard I was looking…read morefor had to match up to the excellent one I had used in Yorkshire,however the first vet I used could not help my first cat,he did not seem to be concerned I had to have her put to sleep, how I wish I had taken her to the Ark, my current cat is with them and I am always impressed with the facilities they have and the way she is treated, sadly her condition is not good, but still the vet was compassionate and caring she was clearly upset giving me the bad news,I would not hesitate to recommend the Ark to any companion pet owner

My greyhound Donny went in for a full leg amputation. At the Wigan branch . Surgery was booked for…read more12 noon. He didn't go in until after 5pm .they kept him in overnight unsupervised. He was found screaming and thrashing around in his own faeces after accidentally pulling out his iv pain meds.lord knows for how long but he had been left for at least 6 hrs looking at his records. I was not told about This until 2 days later after he died of sepsis.in an ooh vets in Huyton. Obviously due to being contaminated by his faeces . Had they given him iv antibiotics as a precaution after his wounds being contaminated by faeces, the sepsis might not have taken hold. Which was what the ooh vets were preparing for him but unfortunately by the time we got there he was already brain dead . I thought he was acting strangely because he'd been sent home with 5 different drugs. One being gabapentin. Little did I know he was dying in front of me! I confronted Richard Weston the owner and he let slip about Donny being found covered in his own faeces screaming and thrashing around in his cage. but he's so smug and basically dismissed us.saying you can't prove he died of sepsis Without an autopsy. Despite 2 separate vets diagnosing Donny over the phone just by his symptoms alone. He had all 5 symptoms. Only 2 are needed for a suspected sepsis infection. I told him we had buried Donny in the back garden and not had him cremated. He looked at me and said "I can't expect you to dig him up" hindsight I probably should have it would have wiped the smug look on his face at least! I complained in writing but they passed it over to their vds ( lawyers) and told us not to contact them again. The vds said that Anich acted appropriately! of course they would say that they are their clients! Also. I asked Mr weston why no one is watching over the animals overnight..as in Donnys case after a major surgery. ..his reply.. "COST"! So basically, to hell with your pets safety as long as we make a profit. I spoke to another person since who's dog had a similar situation A couple of years previous her dog Stayed overnight. They checked in on the dog in the evening before they went home, It was panting so they just put the ac and fan on. Left and The following morning they found it dead in the cage! I would never recommend Anrich to anyone . Mr Weston admitted mistakes were made and he would speak to all of the vets nurses involved and make changes but because this had happened before Donny's case and he is only apparently concerned with profit I'm betting they still don't have overnight care. They have a vet who lives on site but its a big building and he obviously didn't hear Donny screaming frantically in agony! If you need a pet to stay in overnight at any vets make sure they really do have someone there to care for the animals incase there is an emergency! Better still avoid Anrich! I was unable to post a review on Facebook as I had made a comment after seeing one of their posts asking, "what do you think happens when your pet stays here overnight" ( it was bragging about having comfy heated beds etc) I commented that "I'd like to know what happened to my dog overnight there". It was hastily removed and I was blocked so if you see the FB reviews you'll notice they're all good, the rest have been removed! My poor boy died in agony last April and I'm still having nightmares over it!

If you live near Hindley or Pemberton then we have branches there for your convenience.read more