We bought a new home on Maui so the next stop was house insurance. We live in CA so it had to be…read moredone over the phone. After ringing around and finding that most insurance companies wouldn't insure the house (it is within 1,000 ft of the beach), or that the agents didn't bother to return my call or send an email as promised, or suggested we call into the office we were beginning to worry that insurance would be a big problem for us. After trying 5 other companies/agents (recommended on Yelp!) with no result I rang Wayne and left a message on his answerphone. He called back within 10 minutes, was very personable, professional, positive and helpful and had the situation totally under control. He took some information down over the phone, then emailed a quote within the hour. After another phone call we had narrowed down the coverage we wanted and he emailed the papers for signature over to us to sign, scan and email back. He also posted the documentation which arrived within days to our CA address. The whole thing went smoothly and Wayne was a joy to work with. I can't understand how Wayne isn't already listed on Yelp! I would definitely recommend Wayne to anyone on Maui who needs house insurance, especially if you are on the mainland.

Jonathan Fiske saved me hundreds a year on home insurance. The nearest quote from another…read morewell-respected broker was almost twice as high. It was a ridiculous difference. Props to Jonathan for helping us make our Maui dreams more affordable. I have his card to give to others.

As someone who likes to keep my options open, I like to change cars erratically and with little to…read moreno notice. And my insurance agent suffers as a result. Also, I tend to get myself into weird situations and have an active imagination so I will often ask my agent ridiculous questions. Example, I was going on a trip to Portland during the dead of winter. My concern was that I have no idea how to drive in ice/snow. What if I'm driving up a hill and lose traction, my rental car careens down said hill and strikes multiple vehicles on the way down. Does that count as one claim or multiple claims? Is this something a normal person concerns themselves with, absolutely not. Does an insurance agent want to deal with said questions, absolutely not. But Lindsey Morihiro has been a true blessing, she is patient and eager to answer any questions. She goes above and beyond to help me find the proper insurance package for me and my unique needs. When I had to file a claim it was a breeze, what would normally be a tedious process dealing with some jamoke in Iowa with a national firm. Going with a big company you are just a policy number and dollar amount. With Lindsey its Ohana, no one gets left behind or forgotten. 10/10 would return.

Employees very friendly. Non commercial vehicles can get a good price. I think Farmers is cheaperread more

Customer service the girl at the front desk (Daisy)is really bad!!! No greeting No smile No eye…read morecontact, if she's not happy with her job she should quit!!! I felt like I was bothering her... I have been a customer for over 10 yrs.. very very disadisappointed!!! the only reason why I'm staying with you folks is Richelle's amazing service!! Maybe Richelle should give her some training Sandra

Everyone in Hawaii should use Mark Zion insurance he is one of the nicest and most knowledgeable…read morepeople regarding instance I have ever met his office is expertly run and very efficient Melissa Soto was also incredibly helpful but anyone looking for insurance in Hawaii will be thrilled beyond belief with the great service and true aloha from Mark Zion

I already had an insurance policy lined up, but was looking for options. I signed with this State…read moreFarm company - similar coverage better cost, got comfortable, and then they said they need to take pics of the roof - and said that they couldn't insure the home. You would think they would look at the house BEFORE i signed the papers. The best part: I asked "now what?" And they did not provide options - just a countdown to when the policy expired. On my own, I called insurers with State Farm's reason for dropping the house within a month. I found a company that encouraged more details about the house and said that it was well taken care of and decided to insure it. Do not contact Mark Zion State Farm- definitely not the definition of Aloha.

When I moved to Maui this past summer and needed auto insurance I was referred to Mark, and I am so…read morethankful! Not only did we get a great deal on auto insurance, but everyone in the office is so kind and helpful! They even helped me notarize documents and fax them back to the mainland when my dad passed away recently, so that I wouldn't have to go to a local mortuary to sign them. I would highly recommend Mark and his team to anyone!!

Celia is great! she is knowledgable and nice. When I walked in I was greeted with a smile and a…read morefriendly face. We refinanced my vehicle I was approved for a better rate .

Not the cheapest insurance, but I've always had their coverage for vehicles (SUV, car, motorcycle)…read moreand home, and every incident I've had (accidents, stolen motorcycle, roof repair after storm), their response has been immediate and their service timely. I'd highly recommend them if you can afford the premiums. Again, they're not the cheapest, but I think it's safe to say you get what you pay for (in this case I think you get MORE than you pay for when you need it). When I've been delinquent on payments, they've always worked with me on making sure I get the coverage reinstated as soon as possible and they've helped me to save money in the midst of that.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Located in the Wailuku Industrial Area, our central Maui location is easily accessible. Our friendly and knowledgeable staff is available to assist you with all of your insurance and financial needs. License #: HI-3594668