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    Scottsdale, AZ

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    MGA Homecare

    4.0 (4 reviews)
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    Updated 2 months ago

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    BAYADA Assistive Care

    BAYADA Assistive Care

    2.7(3 reviews)
    1.8 mi

    I am happy with the ñurses that were sent, they were different nurses almosț every time. There was…read morenò continuity.. Nurses were ùninnformèd aboùt how to care for my wound, They knew how I wanted to be seen afternoon, but they wabted to come before I1:30. Dressings were not applied correctly.. I hated them ever since they took over from Holy Redeemer, Aren't monopolies illegal in this country? .

    If I could leave a negative number, I would. Seemingly attentive initially, and claiming to "care"…read moreso deeply about their "patients" (They are NOT medical professionals), & a well-spoken director who will fool you for only as long as he feels like it, they try to hide under a false guise of care and alleged professionalism. Make no mistake, it is absolutely false. Zero consistency for a simple 1x per week support visit, & one of THE most rude, judgemental, righteous nurses I've ever met on my life, which is actually saying a lot. One of my besties has been a hospice RN for over 30 years. She, as well as my mother's case managers and her doctor were absolutely mortified at how wed been treated. Negativity, lack of training judgementalism, zero consistency, while taking our money to not make our life easier, but to bring more headaches due to a lack of actual caring with depth, and lack of appropriate training, leading to bad judgement calls, (I have to teach a caregiver to use water & soap to get medicated cream off????!! THAT was surreal!) & bad decisions....none of which were exactly brain surgery. We were very patient with them, giving chance after chance to get it right, un-deserved, in the hopes that perhaps some relationship building would glean us positive affects, & keeping in the hopes of finally getting some routine down. Im reminded of a great cliche- "When someone shows you who they are the first time, believe them ". There is a paralell here. They all brought my ailing mom more stress, made me feel absolutely harrassed, and even scared her. Totally unacceptable. What a relief today to have in-home medical visits, and a new comprehensive plan, to support my mom, & her care-taker, me, in full. Just their presence today brought us fresh perspective, as well as the knowledge that one under-qualified "care-giver", who comes 1X per week, and a nurse who has known us all of 25 minutes spread out over a couple of months, was NOT, the "help" we needed. Indeed not! A new person every time. A circus, really. A joke. $40 per hour to not only NOT bring needed care, but in fact we paid them to bring us more headaches. And when they cant do their job, they will look for an out to explain that away, such as the very customers themselves. Be forwarned, & do your homework when hiring "care"! I would never, ever recommend the Scottsdale location. Or this company in general. Id say the attitude was just as bad as the "care"- which was minimal at best. A babysitter would be cheaper, & perhaps better. Shame on them. What an awful experience, over & over! But now, were in a new, surely better position with a plan, so that I & my family can try to get ahead, instead of being held back more by this primarily self-serving only, company. Im relieved this ridiculous experience with them, & time wasted in good faith, is OVER! Now we can breathe, & look forward to new, and much more positive & productive plans, & results. Good luck to everyone, I hope you find the right care for you & your families!​

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    BAYADA Assistive Care
    BAYADA Assistive Care
    BAYADA Assistive Care

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    Golden Age Companions - Caregiving team

    Golden Age Companions

    4.1(13 reviews)
    6.4 mi

    (Note: The 2 stars are for the 3 caregivers we eventually got to work with; the agency itself would…read moreget 0 stars.) Eight months ago I needed caregivers for my dad, who has dementia. Golden Age (GAC) was one of the agencies I called. After discussing our needs, I determined that the price for the amount of hours we'd need was going to be beyond our budget. I moved on to researching other resources. A few days later, a GAC rep contacted me and I explained that we were no longer interested. She offered a reduced price that was in our budget, and I decided to give them a try. A few days later, someone contacted me to tell me about the two caregivers that were scheduled to begin the following week. They sounded great, and we were all set . . . until the night before the first caregiver was supposed to begin when I got a call from GAC telling me that *both* of the scheduled caregivers were now unavailable. The GAC rep said she was already trying to find replacements. It was disappointing and frustrating to have to scramble for coverage for the 4 days that my dad wouldn't have a caregiver even though we'd had a start date locked down a week ago, but I chalked it up to "things happen." A couple of days later GAC's founder texted me to tell me he'd investigated the "total mishap" and apologize for "starting off on a hiccup." He told me about his background starting the company (he'd had a hard time finding quality, reliable caregivers for his grandmother) and how he "still personally [stays] involved because [he wants] to see things are done right" and that he would "personally be involved with the care of [my] dad on coordinating caregivers with [the] staffing team." He offered me a discount for the first month, said he was going to have GAC's case manager call me so that she could be my main point of contact, and said he'd spoken to the two reps and the case manager to "re-align better communication etc. for future placements." Later that day I got a call and texts from the case manager, who told me she'd "be watching things like a hawk. Be sure your dad is well taken care of." I felt reassured that that first "mishap" was just that. The 2 new caregivers started a few days later (and a third rotated in a couple of weeks later), and they were great. However, within less than a month, 1 of them "resigned" after her shift one night with no notice, and GAC didn't tell us until the day after, only because I called them when my dad told me the caregiver hadn't shown up and I couldn't get in touch with her. Less than a week later, the other caregiver didn't show up for her shift and I called GAC to report this and was told that she too had "quit" and that "we don't know what happened to these girls really," but that I had already been told that we wouldn't have a replacement until 3 days later. (Nobody had told me anything.) I texted GAC's founder about this since he'd been so outspoken and intentional about letting me know he'd be on top of things and seemed so committed to making sure things went well. I never heard from him. I told the GAC rep not to bother getting a replacement and that we were done working with them. The rep kept insisting on trying to have another rep call me and trying to schedule someone else. I just wanted them to leave us alone. The experience was awful, GAC had again forced me to scramble to find care for my dad on short notice and left us with no caregivers--so I was done with GAC. Since then (8 months ago), a GAC rep has called or texted me at least once every 2-3 months to ask me if I'm still looking for caregivers. It's always clear that they have no documentation of my case, and I always tell them I'll never work with GAC again nor refer GAC to others and to please remove me from their contact list. Each time, they tell me they will. Two weeks ago I got another text, and asked them to remove me from their list. I was told that I would be put on their do-not-call list. Nope! I just got off of yet another prospecting call from them. So, along with the unreliable, dishonest service and terrible communication, they're relentless telemarketers who can't be bothered to remember former customers' poor experiences or respect requests to not contact them again.

    I needed 2 days of help when i went in for hip replacement. The person Eunice that Golden Age…read moreCompanions set me up with came with a smile and all the qualities of a great caregiver. Meds in a timely manner which was my highest concern. Was low key, had my meals prepared and made my 1st 2 days very accommodating in my own home. Peace of mind fir my family and me also. Thank you GAC . Until next time

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    Golden Age Companions - In-home caregiving services: Providing you the support you need to stay at home.

    In-home caregiving services: Providing you the support you need to stay at home.

    Golden Age Companions - In-home caregiving services can help seniors live independently.

    In-home caregiving services can help seniors live independently.

    Golden Age Companions - Our caregivers are experienced and qualified to provide quality care, allowing our clients to live comfortably and independently.

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    Our caregivers are experienced and qualified to provide quality care, allowing our clients to live comfortably and independently.

    Angela's Home Care Angels

    Angela's Home Care Angels

    4.2(5 reviews)
    6.4 mi

    My full-time home care aide was going to be off on a Saturday night and the following Sunday…read moremorning. I had been trying to find someone that would substitute for her and I had seen Angela's ad on Nextdoor.com. So I was happy to see such good reviews here on Yelp for Angela's Home Care Angels. I contacted her and she asked for the hours needed and she said she would come herself. Unfortunately she never showed up or called or answered my texts. So me and my husband had to sleep in our wheelchairs because we needed her to put us in bed and get us up in the morning because we are so weak physically. I don't understand how the other reviews say she is so caring and puts her clients first! This was no way to be treated and I wouldn't recommend her company.

    I want to recommend Angela and her team of skilled home care providers for you or your loved one…read more Angela cared for my Dad after we moved with him to Arizona. He was 89, post stroke, a new widower and mostly needed someone there to help him but with mobility as he was a fall risk. Months later he suffered a fall, but causing a brain bleed and a seizure. He was hospitalized and Angela was there with him when I couldn't be. b When he came home she and her team jumped in to help me provide the 24/7 care here required at home, and then they were there with him at the hospice facility where he passed. I don't know what I would have done without Angela and her team.

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    Angela's Home Care Angels
    Angela's Home Care Angels - Your family is our family

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    Your family is our family

    MGA Homecare - homehealthcare - Updated July 2026

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