Easy to find and a quick walk to the harbor and the busy shopping street. Staff was mostly nice,…read morevery clean hotel. Semi great view. The elevators were very cool and updated. One waitress in the restaurant was very friendly and super helpful. Walls are super thin. Literally could hear everything in all directions at all hours. This included any noise people in the surrounding rooms made, anything in the hallways, and any and all pipes in the walls. Our bed was 2 mattress put together and very springy. Could only assume they were old or cheap. The food for both the over expensive dinner and the breakfast were mediocre and looked and tasted as if it was heated up frozen dinners. The down stairs lounge with pool table and bar never seemed to have a bar tender in it. If you want to play billiards and drink you'd have to go upstairs to get your drink and go back down to play. Also one last side note, hotel summary advertised a view of Mt. Vesuvius. You can see it, but with a giant building smack dab in the middle of it.

My wife and I had to book a day before arriving at the Grand Hotel Oriente due to us missing our…read moreflight and having to cancel some of our previous plans. However, upon arriving at the hotel, we realized that I had booked for the date after when we actually arrived. Nevertheless, the receptionist was very accommodating, and was easily able to get us in that night. The hotel was very clean, the elevator and electronics are all very new, and the staff very friendly. All the receptionists we talked to speak pretty good to very good English, and were helpful each time we needed it. One of the receptionists wore a "crossed keys" pin on his lapel, which I didn't catch at the time but now realize it is a reference to one of my favorite movies, "The Grand Budapest Hotel." The hotel itself is about 20 minutes away from the nearby ports, which my wife and I walked to regularly to go to Capri and also to meet our tour guide to go to Pompeii, and the hotel is about 1 minute from the subway which we never used. Shopping and restaurants are on the next major street, within walking distance. Overall it was pleasant to stay at Hotel Oriente, especially since my wife and I agreed that some of the Italian locals can be quite rude, but the hotel staff was very nice.

Perfect location, modern decor and a very nice scenic rooftop bar. I didn't enjoy the hotel but…read morethe rooftop is where I spent most of my time. Exceptional service, very clean with great price and strong drinks. Nice place to take on the sights and relax in some shade.

Located very close to the train station, Galleria Girabaldi and Centro Storico. Clean, friendly and…read morea fabulous breakfast included with our room. Great amenities in room and bathroom.

Extremely convenient location - 5 min walk from the port. There's a metro station diagonally…read moreopposite n I just lived the front desk staff. The whole team was so friendly n eager to help. I think the last we interacted most with, was Mary. And she was just as lovely with every guest- made each of us feel so special. Loved that our bathroom had a little balcony! Would definitely return - especially when priced so much better than the Renaissance Marriott that we've stayed at before.

I'm not usually very picky with hotel rooms, but it took changing rooms 3 times at this hotel…read morebefore I got about the minimum acceptable room (working lights/locks, clean, etc). Hotel staff was rude on more than one occasion, and seemed to blame me for the rooms not meeting my standards. At over 350 euros per night, this is definitely not worth the money. No amenities at the hotel, wifi only works down in the main lobby, and you have to pay for breakfast each morning and it's not even quality food. Save your money by staying somewhere else along the trains to get down to this area. I'm checking out early because of my poor experience here, and will never stay in another Mercure, especially not this one.

Although we arrived late due to the Pope's visit, the staff was very attentive and even allowed us…read moreto stay late the next day. The room was gorgeous and the view was absolutely stunning! We were too late for dinner but we were able to grab cocktails and snacks from the bar area overlooking the harbor and I couldn't have asked for a better view or service. The complimentary cookies and slippers were the icing on the cake and I would definitely recommend this to anyone looking for a nice place to stay. My only regret is that we were not able to experience the spa or the breakfast but that was our own fault for not getting up earlier but the bed was just too comfortable and it had been an extremely exhausting day of traveling the two days prior. I hope to be able to experience it again the next time we are in Italy!

During our time in Naples, we had the opportunity to stay at Romeo Hotel. They were undergoing some…read morerenovations, so the swimming pool was closed. However, we were given complimentary access to the spa for two hours, for which we made an advanced reservation. Upon entering the spa, we were greeted and given a quick tour of the facilities. They had various water baths maintained at different temperatures, sauna and steam rooms, and a Turkish bath--we tried it all. They also had a relaxation lounge with complimentary water and tea. Since we were celebrating our honeymoon, we were upgraded to a room with a beautiful view of the water. We were very impressed with how clean the room was. On the occasion of our anniversary, the hotel also provided complimentary champagne. Everything about the room was perfect. We highly appreciated that the hotel staff went the extra mile to make us feel special. We also really liked the location of this hotel as it was close to all the happening areas. The next day, we had a complimentary breakfast at the hotel. They had a wide range of food options with a buffet service coupled with à la carte breakfast dishes. They offered different types of cheese, breads, and more. I got the avocado toast, and my husband got an omelette. The food was delicious and fresh, and we also tried a couple of Italian snacks, which were delightful. All in all, we had a great time. If you are looking for a nice hotel in Naples, I highly recommend checking out Romeo Hotel.

It's a great hotel located in the center of the Naples. It is the highest building with an amazing…read moreviews of the port of Naples and whole city. Our room was average, bed was kinda firm good for my back. The pillows were comfortable. No complimentary water, no electric water kettle. No coffee nor tea. Just 2 glasses . You need to buy your own. We ate dinner that night the food was ok. The gnocchi with marinara sauce was ok. Main dish was fish and green beans. I like the fish tender and soft to bite. The dessert was way too sweet . . Didn't finished it. The lobby was clean and there was a fresh water available in the reception area. Overall , this hotel is very convenient for those who love to walk around the city. I gave 4 /5 because of the location and views.

Let me start by saying I usually really love NH hotels. They always seem to be overall good and…read moresome are great.... but this NH was a real disappointment. The lobby was clean and nice and the girl at check-in were friendly. But that's where the good ends at the NH Panorama Napoli hotel. Old Dirty and very run down room. Thin old towels that looked like rags No coffee maker or tea pot in the room, no complimentary water in the room. Holes in the walls, peeling wallpaper, spotted walls All these things Give you an overall feeling that they don't care. The bathroom floor was so dirty you can see in the photo how much dirt came off with a quick wipe of the ONE bath towel in the room!! The shower door wouldn't close so I water poor On the floor and looks like it has for a very very long time. Stay clear of this Hotel!!

What an amazing hotel. The view is incredible and the staff is helpful and friendly. I highly…read morerecommend staying there.

This hotel is gorgeous with amazing grounds and a large swimming pool. Views of the sea are…read morespectacular. Staff was understated but welcoming. I would highly recommend especially since it's out of the hustle and bustle of Sorento.

A great, quaint place! We are here on a tour of Italy and this is our second stop. The staff are…read morepolite, rooms are A/C'ed and clean, there is pretty fast Wi-Fi (free!), buffet breakfasts have a good selection and are "okay", a splendid view of both a beautiful center courtyard and the surrounding town, and their dinners are superb. The rooms contain very antique-like furniture and the beds are separated, so no hanky panky you two!! :-) Overall, the hotel and the surrounding town have a very "traditional" feeling. It is somewhat frozen in time and offers a breath of fresh air and relaxation from the usual hustle and bustle. Enjoy your stay here! Enjoy (from the top floors of the hotel) the breathtaking views of the Mediterranean, Coastline, and Mt Vesuvius. But most of all, enjoy the surrounding culture and have fun!! Ciao!