I had a bad experience with O'Flaherty Landscaping in Whitby. Among other work, they applied…read morepolymeric sand on my pavers on May 17, 2026. Subsequently, when it rained, the sand was washing away. On June 19th, Jim O'Flaherty and a rep from the manufacturer came to assess the issue. Jim clearly said that if he uses a sealant, it will solve the issue. On June 20th, Jim applied a sealant. On July 3rd, when we had heavy rain, the sand was still washing away making a mess. I took pictures on July 3rd and sent an email to O'Flaherty Landscaping, which was ignored. I also called Jim on July 3rd to let him know and he said there is nothing more he can do, falsely blamed it on the sand and said to deal with the manufacturer. This is against the Consumer Protection Act since the contractor is ultimately responsible to fix the issue. On the Google review that I did, O'Flahertys responded with lies to save face. They also said they put more polymeric sand on July 3rd before they sealed it. This is a lie. They only sealed it. They also lied that the pictures I attached to my Google review was before the remedial work. The remedial work was done on June 20th and on July 3rd, when we had heavy rain I took pictures and sent them an email with the pictures, as mentioned above, which was ignored. They also installed new sod as part of the project. Subsequently, there was a big dead patch of grass. Theresa gave me a black bag of soil. Again they lied saying they also gave me grass seed which they did not. The manufacturer told Jim to call me to fix the issue but he did not call. The manufacturer told me the sand is not defective but that it was incorrectly installed. Jim is not owning it but instead chose to abandon me. I have all the emails and conversations documented as proof in case I decide to take next steps.

I am so thrilled with the job that Jim and his crew did on our back patio and new pool deck. Right…read morefrom the beginning, Jim worked with us to realize our vision for the backyard while still meeting our budget. He and his crew are professional and friendly. In order to finish the job at his standards, he actually did some extra things for free. His men clean up every day and it's his priority that you were happy with the way they leave the property. Hire this man. He's worth it.

I contacted Travis for a roofing quote and he came over the same day, inspected the roof, took…read morepictures to show us the condition of it and recommended replacing it. He was friendly, knowledgeable and gave us 3 suggestions and prices of shingles. He gave us an approximate installation date, dependant on weather. The work was completed a week after that date because of the frequency of rain, but he kept us up to date during that time. His crew arrived on time and completed the job quickly and professionally. We were very impressed with how friendly all of them were and how well they cleaned up after themselves. We highly recommend Ajax Roofing and in fact have referred them to a friend who is in need of a new roof. Several neighbour's have expressed how nice our new roof looks and were impressed with the installation speed and excellent cleanup job. Thanks again Travis and crew! Linda and Larry, Oshawa

Caleb from Ajax Roofing was amazing from the first contact we had. We found him to be honest and…read moreupfront. He and his team were completely professional and did an outstanding job and it was done quickly. He was able to drop off colour samples of the shingles at our request and was extremely helpful and honest in answering our questions, more specifically we decided to get our eavestrough and fascia and when we talked to him about it, he told us upfront he didn't do it and said most roofers upcharge and subcontract it out anyway. This was later verified by another company we had quote as well. He did offer his eavestrough contact and his referral was spot on. We will not hesitate to recommend Caleb and Ajax Roofing to anyone who needs a reference or is simply looking for reviews.

Responded immediately to a last-minute request and was very courteous and professional.read more

We had our concrete kitchen counter replaced by Rahma Granites and Quartz this January 2025. 5 Star…read morePlus rating from me. This is from the reception and helpful direction on choice at the store and showroom location to the measuring of our counter, removal of the old concrete countertop and the installation. All the people involved are very personal and professional. Thanks we enjoyed having you do the work and we just love the countertop! Matt

One star is far too high a rating for this company. My experience with them has been extremely…read moreunpleasant. The sales guy (Sujan) made many false statements during the sales process that ultimately proved to be fabrications. For example, I was told that they employed all their installers on salary to quickly deal with any issues. Absolutely everyone that was involved in my renovation were subcontractors - some incompetent, others far too busy working on other things to care about good workmanship on my project. The ceramic floor guy was the only real professional and he was sub-contracted by one of the sub-contractor. I had to contact the company to remove the electrician from my home. He did a number of things contrary to the electrical code for Ontario. Electrical boxes weren't bonded, wire connectors fell off, sparks flew from a light switch when my wife turned on the kitchen lights, and wires were hidden behind drywall without protective plates. When I insisted that a new electrician must come to inspect the first guy's work, he corrected 15 deficiencies to the electrical code. Cabinet installers were polite and friendly when they put in all of the cabinets and moldings, but had to come back because they had installed moulding where granite was to be located. Sujan has made incorrect measurements and the planned cabinets were too big along one wall. I ended up having a cupboard installed instead of pot drawers because the correct prefabricated drawers weren't available. I was surprised, since Sujan assured me, during the sales process, that everything was custom made for each installation. When they came back to remove the moulding, they were rude and accused me of changing my mind. I had already tried to tell them that what they were installing was going to cause a problem later. They refused to listen to me (taking direction only from Sujan (the sales guy). Anyway, they started to remove all kinds of things that were no where near the problem area. When they refused to stop demolishing good work, I ejected them from my home. They were rude, insulting, and used obscene language as they left. Their gas technician left us without hot water for more than 24 hours after moving the stove connections because he forgot to relight the water heater's pilot light. Next was the installation of the granite counter-tops. As they were being installed, I had them stop because the front edge was cut to a very different profile than we had requested (and documented in the contract). Since the counter-tops were already 75% installed, I was offered a discount if I would accept the incorrect one. Since our renovation was scheduled for completion well before the Christmas holidays, and this would have left me with an unusable kitchen for the holidays, I reluctantly agreed. After a couple of months, the cabinets had sagged slightly on the wall and the crown moulding had cracked away from the ceiling. Since Sujan assured us that any issues would be corrected quickly, I reported the matter, along with pictures to Sujan. Here we are three months later and no one has come to re-caulk the crack. Apparently, the only person who can do the caulking is the installer that I refused to allow in my home. I even suggested that he could just get me two tubes of the same caulking and I would get it done myself. He agreed, but that was over three weeks ago. If you enjoy being treated like you don't exist in your home, this is the company for you. If you like random changes imposed on you due to poor workmanship, poor scheduling, poor measuring, and unresponsive sub-contractors, this is the company for you. If you enjoy the excitement of sparkling electrical equipment and potential fires, this is the company for you. If you like waiting for a response to eventually come (or never come), this is the company for you. If not, run - don't walk - to the nearest exit and keep going.

Friendly, dropped off and picked up bin in a timely manner. Price was much higher than I hoped, it…read moreis what it is. I suggest finding a dump site that isn't so pricey. All that was in the bin was wood chips and wood. Had I known the cost would be so great for a few tonnes of wood chips I'd have suggested a free dump site. I don't know if that's something they would take into consideration or not.

We placed an order for a bin. They promptly delivered the bin and made sure we were happy with…read morewhere it was placed on our driveway. They also picked up the bin in a timely manner. No hassles and everything went smoothly. Price was competitive in comparison to other companies..

Excellent work and prompt service! We called in with a problem related to our breaker box and they…read morereplied almost immediately with details on pricing and availability. We set up a time and date, they showed up on time and prepared, and the problem was fixed quickly and at a reasonable cost. Would definitely recommend!