Dr. Mor has provided the guidance that I have been looking for years. Some how she always knows…read morethe right questions to ask to best help me, help myself, through a situation. She's easy to open up to since she's so warm. I've never felt judgement from her, it's wonderful knowing I have safe space in her office.

Dr. Mor is truly gifted. So thankful to have found her during such a dark time in my life. My…read morefamily will be forever grateful for her help.

Very prompt polite and caring. Session was thorough and…read moreprofessional. Would recommend highly.

I have never had such bad treatment plan in my 40 yrs experience. A. Neto was my…read moretherapist/psychiatrist and I DO NOT recommend him. He has only costs me increased anxiety and insomnia..for 3 1/2 months under his care until I changed insurances and PCP. Good Luck

She was responsive and so nice. Ive been seeing this therapist for 1 year now and I feel I have…read moremade alot of progress. She also really good at making you feel comfortable, highly recommend.

Candy is a wonderful therapist. The consultation went very well. She was extremely courteous and…read moreprofessional. She listened to my problem and came up with a treatment plan to meet my needs. She the first therapist to meet me where I am currently at with my mental health journey.

Ridiculous experience. I've been trying for months to get prescribed a specific medication that I…read morehad already discussed with the provider. At my first visit, I was told we'd likely be able to move forward by the second appointment. Instead, the process felt unnecessarily dragged out, because I am already full aware of what I have and what I need. By the second visit, I was told it might take "a few more visits," which was both frustrating and vague. He also suggested a bigger "evaluation" which is completely not necessary because again, I already know what's going on from previous life history. There were also serious billing issues. I was clearly told there was a flat fee per visit without insurance and that I needed to pay a set amount upfront for each appointment, which I did. At no point during those visits did they have my insurance information or did I agree to any different than the amount they specified. The only reason they have it now is because my partner later called to schedule a new appointment and provided that information. After the fact, they billed my insurance for those past visits--without my knowledge or consent--and then sent me an additional bill for $50 per visit, totaling $100. I never agreed to have those visits billed through insurance, and it's not fair to retroactively change how those appointments were handled and then charge me more. Communication was also extremely poor. We contacted the office multiple times by phone and text with no response--no returned calls, no replies, and no follow-up about scheduling another appointment. When I finally called again to clarify both the charges and schedule my next appointment (after waiting 2-3 months), the staff said they didn't know what I was referring to. I requested a refund for the unexpected charges, but it was denied. After months of waiting, I still don't have the medication I originally sought, despite clearly communicating my needs from the beginning. Overall, the experience felt disorganized, misleading, and dismissive of patient concerns. Not a good way to build trust or retain patients.

This is by far the worst psychiatric practice I've ever been affiliated with, and I strongly urge…read moreanyone considering them to look elsewhere. I began treatment with My Psychiatrist after an inpatient stay for a severe panic attack and was assigned to Dr. Dean Helseth. From the very first appointment, I felt dismissed and unheard. I explained that my current antidepressant wasn't controlling my anxiety or panic attacks. He told me to "wait 4-8 weeks" and suggested an as-needed antihistamine. When I explained I'd already been on the antidepressant for over a month and it wasn't helping with severe panic attacks like the one that led to the recent hospitalization, he abruptly accused me of seeking benzodiazepines -- something I never mentioned or asked for. I clarified that I wasn't asking for a controlled substance, just something that would help. He offered no alternative and simply refilled my prescription. Over the following months, he continued increasing my antidepressant with no improvement to my anxiety symptoms. He prescribed Buspar even though I'd previously tried it at the maximum dose without success, which worsened my depression and was discontinued. Despite explaining that my anxiety made it nearly impossible to leave the house and do things like work, grocery shop, or take my kids to the park, he kept offering nothing but an antihistamine -- a medication I later found out carries a significantly increased dementia risk with prolonged use. The final straw came when he prescribed a beta-blocker for my anxiety, despite knowing I had a preexisting heart condition. He assured me it was safe, but it triggered rebound tachycardia so severe I nearly fainted every time I stood up. Since leaving this practice, my new psychiatrist has actually listened to my concerns, offered appropriate treatment options, and prescribed a non-benzodiazepine medication that finally manages my anxiety and gave me my life back -- something Dr. Helseth never once mentioned. Regarding my panic attacks, both my new psychiatrist as well as my PCP, also highly recommended low dose alprazolam for my C-PTSD panic attacks to prevent repeat inpatient hospitalizations. They have never once made me feel uncomfortable discussing different options for managing my symptoms the way Dr. Helseth did. Unfortunately, the issues go far beyond Dr. Helseth. The staff at My Psychiatrist are disorganized and incompetent. At one point, I went without medication for a week and a half -- which caused severe reactions like brain zaps -- because my pharmacy never received the refill. Multiple staff members gave me conflicting information -- one claimed she contacted Dr. Helseth, another promised an "urgent" message and a callback, and a third finally admitted no message had been sent at all. I was told "urgent" messages actually take 2-3 days for the providers to respond to and since it was Friday, I wouldn't hear back until the following Tuesday or Wednesday. He also stated no one in the department could help me today, they do not have an answering service, and no provider had availability to see me the following week. They also rescheduled one of my appointments with Dr. Helseth without notifying me -- moving it up by a day but keeping the same time. I received their standard reminder text and assumed it referred to my originally scheduled appointment. Later that day, I got texts saying I missed my appointment. When I called, they admitted the mistake but still charged me and attempted to collect a $50 no-show fee. Lastly, I began therapy with Zachary Katz, but missed a session due to a mandatory work conference, yet they still billed my insurance $150 anyway. I've since called three times and texted their automated line to reschedule -- each time told my request would be forwarded to the therapy department. No one has ever followed up. This practice is negligent, disorganized, and lacks the professionalism and compassion necessary for mental health care. I would never recommend My Psychiatrist to anyone in need of psychiatric support.

Myia exceeded any expectations I may have had before my first visit. I guess I was kind of…read morehesitant and somewhat in denial, but after my first visit I realized this was not only something that I needed to do, but something I enjoyed as well. No shame in contacting a therapist. You can't put a price on quality of life!

This life is a lot and it's hard. Therapy is one of those things that you need to find the 'right'…read morefit. After a few misses I was able to connect with a therapist at the Challenges Conquered group. From the initial consultation, I felt heard and comfortable. I like that there are multiple therapists at the practice so there's someone who specializes in specifically what you're working through. My therapist is consistent and convenient through a telehealth option as well and available the hours in which I can go to therapy. I appreciate the warmth of the therapy space and would recommend this practice to others looking for a place where they can be truly supported through life's ups and downs.

I absolutely adore Amy Effman! She is a wonderful, caring, knowledgeable and insightful therapist…read more She creates a comfortable environment where she actually talks with you, not at you and gives feedback in a nonjudgmental way which is a rare quality when it comes to therapists. My sessions with Amy have been extremely beneficial in helping me achieve my goals. Thank you, Amy!

I have been in therapy with many therapists for 25 years! DR AMY EFFMAN BY FAR, has been truly…read moreexceptional! She goes above and beyond and TRULY CARES! VERY RARE- Thank you, so grateful.

I have been through a lot in my life and have seen other therapists but Sandy has been the only one…read morewho has been able to understand me and help in ways no one else could. I was getting to the end of my rope when I found her, she is amazing.