My house is old, with as much character as it has maintenance needs. In the last month my hot water…read moreheater, a shower faucet, and an end cap on a cast iron line under the stool all went belly up. De Hart took care of it all - efficiently and professionally. Their staff was awesome. LeAnn, Kurtis, both Chris's and Zach, earned a 5+ with me. I've been fortunate enough to receive good customer service with various home repair companies. But these folks are in a different class. They were extremely professional, while also friendly, informative, and skilled at diagnosing and fixing the problems quickly. I signed up for the VIP furnace and AC maintenance plan without batting an eye. I know it'll pay for itself in the long run by extending the life of my "mature" HVAC system. Their furnace maintenance was thorough, and the receipt included a detailed rundown of system pressures they took. They explained that these readings will be used as a baseline for comparison next year. They informed me about basic maintenance I can do. I'm curious about this stuff and like to learn, so I can do as much of it myself as possible.They even put easy instructions for annual water heater draining right on the unit. I have confidence in their integrity, that they will only suggest maintenance or repairs that are actually needed. Also, Leann went to bat for me when I ran into a snaffoo with my home warranty company, when they ordered the new water heater from Texas rather than getting one locally. Leann made extra calls to iron things out, got authorization to order a unit locally, and we had hot water pronto. Lawrence, thanks for your commitment to excellent service. This level of quality starts at the top. And thanks to your awesome staff for taking such pride in their work, and good care of me and my old house. Oh, and I'll add that my review is as true as my wish NOT to have anything break today. I really like all you De Hart guys and gals, but I'd rather see you in the grocery store:-)

Charged me $150 to tell me what I already knew, even after I made it clear to the receptionist that…read moreI knew what the problem was, told them the unit model number and serial number, and the parts needed. All I wanted was an estimate to repair, but they insisted that they had to see unit and told me I would not be charged to look. Completely false. And then they tried to sell me an overpriced heating unit. Will never call them again, and I recommend you don't either.

Amazing, honest and fair. They called to address my issue same morning I told my landlord of the…read moreissue and they are professional,kind and go the extra mile. It is so rare to feel safe with people you don't know in your home- but these guys made me feel safe, and they locked up on their way out. Truly grateful! Choose Sunset, and tell them Jessi sent you. :)

I moved to SC but my house in Junction City is still on the market. I can monitor the temperature…read morewith my security system, and saw the AC was struggling to keep the house cool. I called De Hart in Manhattan, but the earliest they could get somebody out was later next month. Sunset had a guy come out next day, who quickly looked over the AC, found the problem and repaired it in under 3 hours. They even found the spare air filters I had in the utility closet and replaced the filter in the air handler! Now my house is cooling to livable temperatures and will be pleasant for the next open house! Thanks Tim and Sunset Heating/Cooling! Highly Recommend!

He replaced my ceiling fan and mounted a tv for me for a great price. He does amazing work!! Highly…read morerecommend!!

Started a deck and patio project in July 2021 and scheduled to be done in the fall of 2021. The…read moreentire experience has been horrible. They fired the guy working on my project halfway through because of how many issues we had. They finally finished the deck portion in the Spring of 2022, but the workmanship was horrendous. Lots of uneven cuts on the boards, screws that are too long just sticking out causing a hazard, pencil marks all over the place, and a 10x10 concrete pad that completely cracked from top to bottom and from one side to the other within a month. I'm not happy at all with the quality of work. The owner, Ron, said that it's cosmetic and isn't a concern. My belief is that for what I paid, they should care a little but about things that are cosmetic. There were more issues but they did clean those up so I won't go into detail on them. Additionally, I have been trying to get the patio portion completed and it has been like pulling teeth trying to get anything done with Heritage. I finally got to a point where they are ready to put my patio on their work calendar and it looks like I can't get scheduled until Fall of 2022 (which I would be absolutely shocked if it didn't get pushed back into the winter or early 2023 because of my experience with Heritage). I tried to be patient but part of this project was a retaining wall so at this point I get a mudslide every time it rains. I'm stuck with a half finished project at this point and will be looking for someone else to finish it.

Our house got water in the basement after a big rain in 2016 and we sought help from recommended…read moreprofessionals. We tried a variety of things with plumbers and contractors, updating our gutters, re-sloping our yard, and digging up the yard so our pipes could be scoped and downspouts cleaned. This year we continued to have issues with water every time it rained hard, which caused a lot of stress and sleepless nights. I asked a colleague at work for ideas, and she recommended Heritage Builders. Melissa and owner Ron were easy to reach and set up a time to meet me at my house to show the concerns. We have dealt with a lot of different contractors and companies, and this was the first time communication was something I could count on (as in, I would get a response and in a timely manner)! When some water came into the basement on a random Tuesday afternoon, the owner was at my house in 30 minutes to see where it was coming in from. Soon, we had two proposals for different potential areas of water entry, and Ron reviewed them with us in person each time. He also explained everything in ways I could understand, since I am not handy and do not know much about walls, pipes, etc. We decided to fix one area of our house. It was easy to schedule the work and was not too long of a wait to have the team get started. I was introduced to each person who would be working on our house, and they sent us a text at the end of each day reviewing what was done and what was left. Everything was completed within a week's time and was done very professionally. I can only hope this solves our issues for good, but I feel very confident that it will (no rain has infiltrated thus far)! Also, Ron and his company stands by the work and if something happens, I know he will come back to take a look. The process working with Heritage Builders has been great from our first contact to finishing the work.

We initially hired Alex to put in railings on our staircase. We thought it would be a simple fix…read moreand take him only 2 days but as he got to work, he realized he could not safely install them the way that we had hoped. He went back to the drawing board and came up with another solution that was more work for him, but much more secure. He did a wonderful job matching the new railing to the banister upstairs and we were blown away with the results! We were so happy with his honesty and dedication to our first job that we hired him once again to replace the flooring in our basement. We were once again very pleased with our results and would gladly hire him again for any of our home improvement needs.

Jay updated my pantry by putting in more shelving and little spaces to accommodate smaller bottles…read more His overall work was very good. My pantry now works well for me.

40-inch TV mount. It was very affordable, under $50 for the job, it took Jay about 20 minutes to…read moreget the job done, and he was very friendly. I did not have equipment yet to hide cords but jay explained to me how I would be able to do it most effectively so I knew how when my package came in.

Romy and Maria do an excellent job and are extremely personable. They text ahead and arrive on…read moretime. Very good overall.

Great work on our driveway. Very professional and high quality work. I wish all contractors were…read morelike these guys.

We LOVE our stamped concrete patio that Ornamental Concrete did for us. Tom is truly an artist when…read moreit comes to concrete work. We have used them for a few years now to come out yearly to seal the patio and do any touch ups. They are always on time, very professional and easy to work with. Very ethical company with competitive prices. I HIGHLY recommend this company!