I've been using Outer Space Storage for about a year now and they've been great. The main owner (or…read moremanager?) is super nice and very helpful, originally he gave me a tour, showed me how to access the unit, use the key and answered any questions that I had. You can access you unit at almost any time through a secure gate with your code. They have also lent me trolleys to help with moving which is super appreciated. The units aren't heated so visiting in the winter can get a bit chilly but the location is so convenient and the prices are good.

Very friendly and easy to work with. The storage areas were always clean and felt very secure…read more Would definitely use them again if I needed additional storage.

THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

I've been renting a unit from Alberta Storage Place facility for 1 year now and the owners have…read moregone over and above. The owners are very pleasant and accommodating. From simply E-signing my agreement via email to answering my urgent calls and emails during off hours the owners were very helpful with all my needs. I was transitioning from Calgary to BC in 2020 and they were so helpful, caring and everyone's very easy to talk to. My son was looking for a place to store his belonging during covid and is now using Alberta Storage Place for his furniture. They know us by our first names. We are not just a Unit #. They are very awesome people. Thank you again for all your help. I would highly recommend Alberta Storage Place 100%. Good location, very secure and mostly very Covid safe.

I initially needed storage for a short period of time. Alberta Storage Place had a promotional…read morespecial, which enticed me to call them. From the moment my adult daughter and I walked into the office, their representative was very helpful with my "shopping list" of questions I had - done in a friendly, yet professional manner. Donald, the representative asked if we needed any cold drinks, supplies, and most of all - the appropriate safety lock for my items; and "sprinkled " with a history of this family/run business, (of which I try to support). Thank you Donald for building such a rapport! As previously stated, I only needed storage for a short period of time, but I had to change my length of stay several times. This was accommodated by all the staff without any qualms. A fine example that the company will work WITH if need be. I was also impressed that the company ALSO offers space to store cars; etc. I love the fact that despite being a woman, I felt very safe dealing such a "manly" task. The only thing missing was a well behaved pet gracing the office. Once again, sharing the history behind the beautiful framed pictures, was a warm business touch. I hope you guys stay in business for a long time, and keep safe during this nasty COVID period. Cheers for good health and longevity!

The place is always well maintained whether it is snow removal or being swept. Staff is very…read morecompetent and cheerfully helpful. The access keypad used for entry is always wiped clean which is a real benefit with Covid still a real risk.

From the moment I called for information the customer service was ingredible…read more The guy who spoke to me on the phone was very helpful And very clear in the way he answer my questions When I went in person the lady at the front desk was so nice to me, I wasnt feelling well and she offered me her chair and brought me water that is great customer service to me when people go the extra mile to help others The unit was very nice and clean Perfect size to storage everything I needed to stotage.

Horrid and stressful moving experience. Worst I've ever had in the 5 times that I have moved in the…read morelast 7 years. Furniture all unproperly wrapped and put into the moving van which resulted in cracked and scratched up wood and couch. The company told me at the time of the quote that they had insurance subject to a $500 deductible. After moving they refused for me to submit a claim as the company didn't even have insurance. The owner was extremely unprofessional during the move. He made vulgar comments and I overheard him talk on his cellphone telling his friend to look at the new webpage he made for AAA Careful Moving and that he had made a lot of false positive reviews to make his company "shine". Caveat emptor- A lot of the positive reviews you find online are false and written by none other than Bob Carpenter himself using different aliases. He also operates his company with numerous alisas to skirt the bad reviews and historical record of his moving company. Please do your homework before moving with them. I wish I had done a review search as that would have spared me thousands in damage and stress even if it meant paying a little more for other reputable professional companies. They quote low, but then come back and demand you pay more by threatening not to drop off your belongings at your destination until you pay them extra in cash.

WORST MOVING COMPANY I'VE EVER HAD! DO NOT USE!!!!!…read more They moved my stuff across the province to Calgary. Under quoted, over charged. The lady who handles the phone calls could not give me a specific time when they would be there to pick up, or when they would drop off.. but when I had to change my move in date by a day, they charged me and extra $200. She is also very argumentative and lacks common sense. Unprofessional all around. The one mover did all the work by himself, the other (the owner) went and got a snack across the street. I had to help the one mover move my mattress. I hired a moving company so I wouldn't have to move myself, ended up doing it anyway. USELESS! and to top it all off they broke my record player. When I asked them what happened, they said I coudn't prove that it was working before they picked it up. WORST MOVING COMPANY EVER!!!!!!!!!

This is a top notch, well run business. Darwin came out and gave me an estimate and we agreed on a…read moretime and moving date. He was very flexible as I needed a Sunday move. On move day, they were running slightly behind (only 15 min) and I received a phone call updating me with the details of the new arrival time. The two fellows that did all the hard work were friendly, polite, kind and incredibly hard workers. They packed everything up safely with blankets and packing tape. They worked quickly and efficiently. I would highly recommend this company to look after any of your moving needs!

Great people and great service! The easiest move I've ever had. On time, packed so well nothing…read morewas damaged, fair estimate that was exactly what I paid. There were no surprises. Darwin and his crew were professional, friendly, personable and quick. I highly recommend them.