Victoria gives the best facials! She does dermaplaning the way it's supposed to be done! My skin…read morewas glowing! She's waxed my eyebrows, doesn't scald you with hot wax! She's the only barber my husband trusts! Go see her!!

Great place. Be going there for years. Karen does a fabulous job. Would recommend to anyone. Amber…read moreand Christy are great too!

Christy has done a great job with my hair so far, excited to see how it turns out. Highly recommend!read more

I had good hopes for this place but the experience was one of the worst i have experienced. This…read morewas a scheduled appointment which i was not acknowledged until 15 after. Then to be sat in a chair where the floor was flooded due to a pipe breaking. Now to the service waiting an additional 10 mins for me Tech. She barely cut cuticles, filed inconsistently leaving uneven toe nails. I consistently had to ask for further clipping filing buffing just not a relaxing experience at all. I declined the massage which came with package. I no longer wanted this person who clearly didnt care or take pride in her work to touch me further i even had to ask for cuticle oil! Smh ‍ . 65 dollars for a uneven poorly painted pedicure. I do not recommend very disappointing

They have a new manager. The store is very clean. Their service is very good. I recommend everyone…read moreto go and experience it.

Popped in for a spruce up mid- summer, made appointment with Samantha. She did a full color,…read morehighlight, and cut for my beach worn hair. Perfectly cut, with multiple layers and point cutting to add fullness. My husband gushed at the results and thought I looked 20 years younger! I'd recommend her any day for your hair, and promise perfection to even the most fussy client.

This was by far the worst service I have ever received. Me and my soon to be sisters-in-law went…read morehere for a girls day on our vacation. I do not live in town, I am over 4 hours from this salon. Danielle (long red hair and glasses) I believe her name is completely ruined my hair. I went in asking for a subtle balayage and provided a picture. My hair has been heavily highlighted blonde for the past year and my natural dark brown roots grew out an inch or so. I asked/showed the stylist the picture and she insisted we bleach my roots then put the brown back onto my roots because it gives it depth. I thought how bizarre but ok. My hair is naturally a 4 or 5 and she put a 7 which did not take. Mind you my roots were bright orange once she was done with the bleach. She then puts a 5 on the sides of my head at the roots and leaves the top. I insisted she put the dark back on my roots at the top of my head as I didn't want to look like a skunk and I don't know what she was envisioning! That didn't take fully either, but Danielle played it off like it looked great. I then asked her to TRIM my hair and she utterly botched it. She had me turned away from the mirror 90% of the time so I could not see what she was doing. She kept cutting and cutting after I told her to stop taking off the length. My hair is naturally curly, frizzy and very thick. I look horrible! She then tried to say we should bob it! I have an important weekend planned and I can't feel confident with how bad my hair looks. My hair takes FOREVER to grow. She did not seem like she wanted to continue to fix it and honestly I don't think she could. I sat in the chair for 7 hours!! My hair was just past my shoulders... how is that even possible!? I caught her closing her eyes while she was cutting my hair as if she was falling asleep. I will call and speak to the owner for a refund!! You ruined my hair and my vacation. She also cut my sister-in-laws hair and did a horrible job. She will be complaining as well. I will submit pictures of my haircut and my scalp that she chemically burned! There was also hair dye left at the bast of my roots in the back... horrible. The owner insisted I come in for her to fix my hair. I restated that I DO NOT live in town and am over 4 hours away. She said the only way to fix it was for her to look at my hair. She denied refunding my money as Andrea is an independent contractor... the payment went through the salon to Andrea. Someone needs to make this right and give me my money back, it is unethical how this salon operates. Clearly the customer is not right even when they provide pictures of the horrible work. I went to another stylist and she was amazed at what Andrea did to my hair and that they even charged me for it! It's going to cost me a hefty penny, more time in the chair and time off work to fix this mess!! Never go here.

I just moved to Pennsylvania and I was searching for a great salon to get my hair colored. I found…read moreCarpe Diem and saw Kim, she was great, listened to what I wanted and my previous stylist actually wrote down how she did my hair and Kim followed her instructions. My hair turned out beautiful and shiny. I will be going back most definitely.

Very happy with the haircut I recieved from Lauren. She was very honest and gave me to style that…read moreworked most in my everyday routine. Thanks Lauren!

Finally a salon that is clean, absolutely best customer service and they never try to up sell…read moreservices. I've been to so many salons in the Elmira area, but I'm sticking to Lena's!

I have been looking for a new nail place and an acquaintance recommended Lena's! Here is my…read morecritique: super clean, super friendly, great fill and pedicure! I always feel very relaxed when I leave! This is the 3 rd time I have been there and absolutely love Maria! The prices are good also!

Nail tech Weil was rude and rushed through my nails set leaving them in pain, different shapes,…read morelumpy, and all around not what I asked for. He pried them off when I repeatedly asked for a soak off, leading to a broken nail leaving blood under the fake nail. Along with only doing one coat of polish after being asked to do more. And charged more than required and I was guilted into tipping after saying I didn't want to.

My family went here for pre wedding manicures and pedicures and the services offered for the price…read morewas horrendous! Avoid this place at all costs!