I was there the whole day, it was amazing. The masseuse and aesthetician were great. The staff was…read morevery accommodating, they brought me a mimosa right when I got there. It was so peaceful and relaxing.

everything is absolutely perfect and beautiful! I have fibromyalgia and they know exactly how to…read moretreat this. I could spend all day there ; so kind and sweet. Perfect!

Popped in for a spruce up mid- summer, made appointment with Samantha. She did a full color,…read morehighlight, and cut for my beach worn hair. Perfectly cut, with multiple layers and point cutting to add fullness. My husband gushed at the results and thought I looked 20 years younger! I'd recommend her any day for your hair, and promise perfection to even the most fussy client.

This was by far the worst service I have ever received. Me and my soon to be sisters-in-law went…read morehere for a girls day on our vacation. I do not live in town, I am over 4 hours from this salon. Danielle (long red hair and glasses) I believe her name is completely ruined my hair. I went in asking for a subtle balayage and provided a picture. My hair has been heavily highlighted blonde for the past year and my natural dark brown roots grew out an inch or so. I asked/showed the stylist the picture and she insisted we bleach my roots then put the brown back onto my roots because it gives it depth. I thought how bizarre but ok. My hair is naturally a 4 or 5 and she put a 7 which did not take. Mind you my roots were bright orange once she was done with the bleach. She then puts a 5 on the sides of my head at the roots and leaves the top. I insisted she put the dark back on my roots at the top of my head as I didn't want to look like a skunk and I don't know what she was envisioning! That didn't take fully either, but Danielle played it off like it looked great. I then asked her to TRIM my hair and she utterly botched it. She had me turned away from the mirror 90% of the time so I could not see what she was doing. She kept cutting and cutting after I told her to stop taking off the length. My hair is naturally curly, frizzy and very thick. I look horrible! She then tried to say we should bob it! I have an important weekend planned and I can't feel confident with how bad my hair looks. My hair takes FOREVER to grow. She did not seem like she wanted to continue to fix it and honestly I don't think she could. I sat in the chair for 7 hours!! My hair was just past my shoulders... how is that even possible!? I caught her closing her eyes while she was cutting my hair as if she was falling asleep. I will call and speak to the owner for a refund!! You ruined my hair and my vacation. She also cut my sister-in-laws hair and did a horrible job. She will be complaining as well. I will submit pictures of my haircut and my scalp that she chemically burned! There was also hair dye left at the bast of my roots in the back... horrible. The owner insisted I come in for her to fix my hair. I restated that I DO NOT live in town and am over 4 hours away. She said the only way to fix it was for her to look at my hair. She denied refunding my money as Andrea is an independent contractor... the payment went through the salon to Andrea. Someone needs to make this right and give me my money back, it is unethical how this salon operates. Clearly the customer is not right even when they provide pictures of the horrible work. I went to another stylist and she was amazed at what Andrea did to my hair and that they even charged me for it! It's going to cost me a hefty penny, more time in the chair and time off work to fix this mess!! Never go here.

Ageless is taking advantage of the current COVID-19 situation by not having any staff answer the…read morephone. And you cannot leave a voicemail. Any concerns, to include billing and scheduling, have to be addressed through their patient portal. If you're not set up for that, or if the technology is difficult for you, I guess you're out of luck because of their desire for the almighty profit. Also, they indicated that I was 30 days overdue on a bill, but after calling insurance, Insurance said that Ageless never sent the invoice to them. They said they would gladly pay once they receive the invoice. And to add insult to injury, they added a finance charge to another the first invoice they sent me.

Do yourself a favor and find a privately practicing massage therapist instead of this sham. The…read more"manager" simply got her role because she married the owner- she knows absolutely nothing about being a massage therapist, esthetician or manicurist. You can expect a 3 minute "intake" (this is where the therapist is SUPPOSED to learn about your medical history, medications and current physical/mental state in order to develop a custom treatment plan and keep YOU safe... The management in this spa couldn't care less about your safety or you as a person in general. You are simply a wallet with legs that they're looking to gather their fee from and hustle through the turnstile.) Staff turnover is rampant- as is client turnover. I've been there several times- then found a REAL therapist who actually cares about their clients and listens to my needs- not someone who spends 3 minutes pretending to listen and then does as they please. No good massage therapists work here any longer than they have to- mainly because you can't work here AND care about your clients/give them the quality they're paying their hard earned money for. This place is a joke... Trying to make a place APPEAR nice in no way means that the management OR staff are caring or competent... Each time I had a different therapist, and yet the massages were all the same (way too rough- I felt like I'd been hit with a bag of rocks for several days afterward each time and had my muscles forcefully "cracked" with deep elbow strokes despite informing the therapist that I DON'T LIKE FEELING BEAT UP AFTER A SESSION). The therapist told me herself that she "loves really digging in there and getting at those muscles". Again, despite my requests to both the reception staff AND the massage therapists, only one actually listened- and, like all the good caring ones, she left and opened her own practice less than a year later (which, incidentally, is how it usually works out. Good therapists just plain don't stay here more than a year). They also employ therapists that can't even pass their State Board Exams- and have them working the front desk and giving people recommendations on treatments, products, which therapists are "good"... WHY would they continue to employ people who prove themselves to be incompetent & ignorant in the most obvious & formal way possible?? Because they can't keep good help, and because no decent massage therapist wants to work there. If you like paying your hard-earned dollars to be ignored, beat up, and generally receive bottom-of-the-barrel "service", this is the pit for you!

Great place,friendly staff , nails turned out exactly how I asked.I will be returning.read more

Awful, I was quoted 80$ for a fill in on my acrylic nails. I go up to pay and the old lady told me…read more88$ so I gave her another 20, she then proceeds to look at me and say 90, FOR A FILL IN?? Unbelievable. The people were rude and had to wait almost half an hour to get in. There was only a couple people in there.

They got me right in and even extended my gift card expiration date. Instruments were clean. I left…read morehappy with my gel manicure.

I've had pedicures in NY, PA and CA... And this location gave me the best pedicure massage I've…read moreever had!! Mom and I both got great services. If highly recommend Leon! The business was clean, neat, technicians wow gloves and masks... There was good attention to detail throughout the pedicure. Lots of women were there getting pedicures and manicures... They seemed to do well with everyone and have massages available too.

Amanda and her team did my hair and my bridesmaids' hair for my wedding, and I am so glad they did!…read moreFirst, Amanda's prices are very fair, beyond fair. She doesn't upcharge when the word "bridal" is involved like many places do. Second, the initial consult, where she and I met, talked, and tried out a few different updos was great - it was fun, she did multiple looks and REALLY listened to me to make sure that I was happy. The day of the wedding, she and her team were efficient, super nice and friendly and made everyone's hair look lovely! They even did a last minute change for one of my bridesmaids who decided she'd be happier with her hair down - and charged her a lower price since blowouts are cheaper than updos. Can't recommend them enough!

Platinum Salon did such a beautiful job styling my wedding party. Amanda and her staff were…read morefriendly, professional and talented and the salon is really cute and cozy. Definitely look into this salon for your wedding if you're around Ithaca!

Nail tech Weil was rude and rushed through my nails set leaving them in pain, different shapes,…read morelumpy, and all around not what I asked for. He pried them off when I repeatedly asked for a soak off, leading to a broken nail leaving blood under the fake nail. Along with only doing one coat of polish after being asked to do more. And charged more than required and I was guilted into tipping after saying I didn't want to.

My family went here for pre wedding manicures and pedicures and the services offered for the price…read morewas horrendous! Avoid this place at all costs!