Tired. Staff was only bright spot. Past prime and expense for what you get.read more

Very friendly staff, charming decor, and very accommodating of our dog. My family enjoyed our stay…read morehere very much and now I am interested in staying at the other hotels in this group.

Hotel is amazing, definitely ... wonderful rooms w a flare…read more Restaurant.... Ehhh Lovely touches inside

From the owner: Déjà reconnu comme l'hôtel particulier le plus somptueux d'Arles au Moyen-Âge, L'Arlatan fait une…read moreremarquable entrée dans le XXIe siècle à travers l'exceptionnelle vision de l'artiste Jorge Pardo. Une explosion de couleurs, de lumières et de design contemporain qui se répandent sur une gigantesque mosaïque de plus de 6000m2. Chaque chambre, chaque porte est une pièce unique, une œuvre d'art. Les quelques deux millions de fragments de mosaïque utilisés pour cette rénovation furent tous fabriqués à la main. Les différents bâtiments, dont la partie centrale est classée aux Monuments Historiques, s'organisent autour d'un magnifique patio, d'un escalier majestueux et de salons au charme incomparable. L'Arlatan vous accueille et vous embarque pour un voyage singulier et magique à travers l'histoire, les cultures et les sensations.

Perfect location right in the historic part of the city! We followed their directions and parked…read morefor free at the train station and walked in. Parking in the center is VERY limited.we had breakfast included in our room rate and it had many cold selections- breads, crepes, cheeses, meats, hard boiled eggs etc Be aware that all rooms require narrow stairs to get to. The do have a cute cafe on-site that we enjoyed a glass of wine from. Central to exploring the city!

This is a lovely rustic hotel. Just two blocks from Arles Amphitheater. Many dining options are…read morenearby. The rooms and lobbies are nicely decorated. It's. 3.5 stars ratings from me. Here's why: WiFi is a little slow, often glacial. Inner lock on our room doesn't work. We had to use keys given to us to lock it. Getting into shower stall was a bit tight, although it's nicely decorated. Breakfast buffet didn't look appetizing so we skipped it. And they don't have a freezer so there was no ice available.

Great location, great staff, and great value. We walked to…read moreall the tourist sites, restaurants, and center of town. Charming old town with narrow winding streets. If you are looking for an Intercontinental or Hilton, look elseware. Staff is great, making you feel welcome. Beautiful old-world lobby with great decor and beamed ceilings. Rooms are basic with high ceilings, but have everything you may need. Airconditioning worked very well. Plenty of hot water and good shower. Its a great value for the price. We had 2 rooms and we definitely recommend this hotel.

I was really disappointed on arriving at this hotel, and am still surprised that it is rated so…read morehighly on TripAdvisor and was recommended in the Lonely Planet travel guide. The place is, quite frankly, a dump. It was easily the worst hotel that I stayed in during my two-week trip to France. For one thing, there's no parking at the hotel and it's very difficult to get to. You have to park in a parking garage that's about a ten-minute walk away, then drag your bags up winding streets that climb higher up the hill until you finally reach the hotel. Then the ultimate disappointment: no elevator. We had to drag our bags up three flights of narrow stairs. By the time we got to the room, we were sweaty and exhausted. Then, there's the room itself. It was mostly brown, clearly old and worn, with a brown carpet and dusty corners. The cheap, thin towels had mysterious yellow stains on them. The wifi didn't work, and the whole place just felt run-down. And then our breakfast. We went to the breakfast room and had to wait ten minutes before anyone helped us. When they finally did, they brought a disappointing assortment of mediocre food. There was no choice whatsoever about what we were served, and none of it was very good. I'm definitely never coming back to this hotel, and I may even write to Lonely Planet to complain that they recommended it. It was so disappointing and the real lowlight of our trip.

I would list out everything that's wrong with this hotel, but it just seems easier to write out…read morewhat they did right.. but people have to know just how sh*tty this place is. Where to start .. ahh, let's start with the so called "high speed internet" this Best Western is so proud of. I think it's soooo high speed that my laptop doesn't even have the capability to keep up with the speed. Every webpage, mouse click - takes 5 minutes (or longer) to load. And only one device is allowed one login and password, one login/password will get you exactly 24 hours access. I know this because as soon as you log in, there's a pop up counting down the hours to the minutes to the seconds of your time left. I also forgot to mention that it takes 5-7 minutes just to connect to the wifi. Moving on -- Shower This hotel has one of the most retarded showerhead holder I've ever seen, it would have been better off not having the holder. All the holder does is provide a place for your showerhead to hang off of and point vertically to the floor with the precision of NOT getting any water on your actual body. No doors for the shower/tub as well nor curtains and a loosely hinged glass door to block the water from going to the sink. The sink in the bathroom smells old and moldy every time you turn on the water. Hey guys, how about just pour some bleach or something down the drain ? Soap and shampoo ? You only get 2 in 1 deal. A squeegie bottle attached to the wall. Are they really THAT cheap that they can't even provide a separate body soap and shampoo ? Or lotion, maybe ? Then there's the phones. In every hotel/motel I've stayed at, pressing "0" should get you to the front desk, but not in this hotel! Not just that but no call list are found anywhere near the phone. You want the front desk or room service ? Too bad! Put on your pants and shoes and walk to the damn counter, where do you think you are, a hotel ?! The halls in between each rooms, smell like used diapers. Yucky! Parking is available but for 14 Euros a night and no keycard for your garage. Only way in is to press the button for the front desk so they can buzz you in. I wonder if these guys have ever been to any other hotels where just inserting your room keycard should give you access to the parking gate.. you'd think that's easier than calling the front desk all the time. Finally, communication problems - No one really responds to any emails at this hotel apparently.. they seem to check their emails (maybe?) but no one replies, or reply when they want to. Staff are friendly though but everything else are not. I wish there was a rating lower than a 1 star.

Great value for your money in Arles - solid, not fancy, but good quality. Responsive front desk…read morethat provided us with a set of extra towels when we asked - though it was our fault that we didn't check the cabinets first for the second set they keep inside. Oops! :P The WiFi was great - consistently available, strong signal, and would remember your device without you having to log on or click something on a splash page every time. That is a rarity with hotels! Be sure to get a code for each device you're connecting. The private terraces are quite small, barely enough for two people to stand in, but the view is great even if you're just overlooking the red tile roofs of the neighboring buildings against the blue sky (I mean, we're in Provence here after all!). The front desk staff is multilingual and very knowledgable about the local free shuttle (see http://www.tout-envia.com), where to catch it to get to the Gare SNCF Arles. That's a huge help when you have luggage. The only quibble to the hotel is that we happened to visit right when the third floor swimming pool is under extensive renovation, but given the great food and wonderful ancient Roman sites in Arles, my priority was certainly not on swimming! :)

Little hotel near the Rhone river. Clean, well kept, and functional room. Friendly staff. No…read moreelevator. The sound insulation is not very good, you hear people walking one story above. Very reasonable price, we stayed in a double room for 50 Euros per night in late October 2008. Arles is a small city and most of the touristic place is within the walking distance from this hotel.

This was one of the best places we stayed at on our honeymoon. The owner was very nice and the…read morebreakfast is well worth it. Our room was spotless and relatively big. The place had a lot of charm. Our hotel was very quiet too, especially considering they were booked solid for the duration of our trip. The location was great as well, being extra nice on Wednesday, when the market is in full swing. Take the long walk home along the Rhone and enjoy the view! Definitely recommended!

The Hotel du Forum gave us an outstanding experience. It is not elaborate and does not have fancy…read moreamenities but the room was large, very clean, comfortable, quiet, and nice. The staff was the best we've encountered. Very friendly, professional, and so helpful. A true gem at reasonable cost.

Highly recommend Hotel du Forum in Arles. Our room was so much bigger than expected and the air…read morecondition was very effective. The bathroom was huge! The location was fantastic, restaurants only a few steps out the front door. Walking distance to most attractions, the train station and river cruise ships. The front desk staff was polite and very helpful. All spoke excellent English. Many thanks to Hotel du Forum for a great stay!

I'm not at all pleased with how I was treated by the hotel management. I booked a 1-week stay…read moreonline during Rencontre d'Arles international photography festival, the busiest week of the town's year. I was obliged to take the full week and pay in advance, non-refundably. Just prior to my trip I had to have an emergency appendectomy and some hospital time, which made it necessary to arrive 3 days late. I asked the hotel mgr to please give those 3 nights to another guest (which would have been no problem as the town is fully booked far in advance and rooms very much in demand). They simply couldn't be bothered and I had to cover the full week. While there, I got trapped in a stalled elevator, and there was no secure place to store my luggage between checkout and my train back to Paris. All I can say in the hotel's favor is its central location is very convenient.

From the owner: A deux pas des arènes et du théâtre Antique Cet ancien hôtel particulier datant du XVIIe siècle…read moreabrite aujourd'hui un hôtel deux étoiles. Avec ses quatre corps de bâtiments assez massifs, entourant une fraîche et reposante cour intérieure, la maison symbolise la douceur de vivre provençale. Côté décor, les poutres maîtresses du plafond "à la française" dessinent une Croix de Saint André et l'escalier d'apparat en trois volées de marches se développe autour d'une balustrade en fer forgé, révélatrice du style orné du XVIIIème siècle.

I was here for 4 nights here in Arles (Provence region of southern France). Very comfortable and…read morehelpful staff. Everyone speaks English to varying degrees but also working knowledge of Italian and German. The have 37 rooms for singles, doubles, triples and family rooms for 4 persons. Singles are 119 Euro and doubles are 119-179 (with terrace) Euro. No lift, but all rooms are on 2 floors. Very nice buffet breakfast. They provide a 1 liter glass bottle you can get still or sparkling water upon request. The hotel is very close to the Roman Arena, where bullfights occur now and the Theatre Antique, a Roman amphitheater now used for multiple events including concerts. The have a takeaway cafeteria (le Comptoir) with Movenpick gelato, pastries, friut, coffee drinks. Several good bistros and restaurants are literally across the rue Laure or just down the street. Multiple cuisines (Indian, Thai, Sushi, seafood) is available. They also an in-house spa

On the advice of Rick Steves, my wife and I stayed at the Hotel le Calendal, and we're very glad we…read moredid. It's located halfway between the Roman ampitheatre and the Roman theatre in Arles -- ideal location! The room we were in (4) had a balcony that overlooked the Roman theatre -- it's appears to be the only room with a balcony. Given the quaint, 19th century look and feel of the hotel, we were pleasantly surprised by the interior of the room -- air conditioning, modern lighting with switches by the bed to control the room lights, USB charging ports each side of the bed, strong wifi signal, large tub, modern shower and toilet, plenty of hot water, comfortable bed -- it was on a par with most modern hotels in terms of amenities and comfort. There's a 24-hour cafe in the lobby and the night manager is happy to serve you food and drinks any hour of the night. Breakfast is an extra charge and consists of cold cuts, cheese, various breads, fresh orange juice (that you prepare yourself on an electric squeezer), tea, coffee, and hot chocolate. Alternatively, you can forego the breakfast fee and buy what you want from the lobby cafe. The staff were all cheerful, courteous, and helpful. Most spoke passable English so there was never any problem with communication. Some caveats -- there is no long-term parking at the hotel -- we had to unload our luggage near the hotel front door, then go park the car at a city parking garage nearby. It's only about 5 minutes away, so no big deal -- it's just a little inconvenient if you need to access your car while staying in the hotel. Luckily, just about everything worth seeing in Arles is walking distance from the hotel. Also, there's no elevator and the stairways are a little narrow, so pack light and small if possible. A pleasant bonus is that guests get to use the "spa" which is fashioned like a modern rendition of a Roman bath -- a large tub about 5 feet deep that's about 15 feet square filled with water at 90°F with a sitting area that has air bubbles. There's also a steam room, shower, and lounge area with tea and coffee facilities. Guests must make a booking to use it and there's a limit of 12 people at a time. So be sure to pack your swimsuit, even in winter. Bottom line -- Hotel Le Calendal is a superb place to have as your base when sightseeing in Arles.