We had a great stay at The W in Ibiza. The hotel is beautiful, modern, and well-designed. Our room…read morewas minimal yet very comfortable, with a great view overlooking the pool and a partial view of the sea. Breakfast was included and had a great variety--plus the staff throughout the property were kind, helpful, and professional. The pool area was surprisingly never too busy, which made it even more relaxing. The location is also a highlight--right on the boardwalk, perfect for an evening stroll. Would definitely recommend and would love to stay again.

Very off brand for W hotels. I travel the world and stay at beautiful hotels and expected a…read morehigh-end experience here. That was NOT the case. It's a dated Middle Eastern looking hotel and the rooms have child like paint splashes on the walls. No beach chairs, a cold pool and more. The staff were nice but whoever designed this hotel missed the mark. If you are American or European with luxurious tastes, this hotel is not for you.

Payed 500 EuR per night. Shampoo not refilled, needed to go down to ask for a refill because phone…read moreis not working! Definitely not worth the money

Horrible customer service for a "5 star" hotel. We had to spend 5 nights in a room with no AC. No…read moreupgrades, no change of room, no discounts or credits. The manager explained that although the AC wasn't "cooling to my liking" it still functioned. I would stay away from this spot, definitely not worth the money. There are many other hotels around much cheaper and I'm sure the AC works.

Stayed here for 3 nights while in Ibiza. My boyfriend booked on Priceline, so the night that we got…read morein we were given a small room with no windows. The decor was nice, but the no windows situation made it feel like a small dungeon. The next morning, we asked for another room and since my boyfriend is a gold member, they were able to provide us with an upgraded room facing the inner walkway. Free breakfast was also included with his benefits, so we were able to choose from a nice selection of items on the breakfast menu. The only thing that we did not like about the hotel was the strong perfume smell in the hallways. It was very overbearing

Wouldn't give us our money back mind you it was our honeymoon.. we canceled our reservation because…read morethey never notified us the pool was under construction.. and the other pool was very dirty..

- The hotel has a few other locations on the beach in Ibiza which they allow you access to use all…read moreof their properties and amenities. - When your addicted to your cell phone like I am it is amazing to have free wifi at all of there locations. - It's only about a three minute walk to the beach. - They provided free sunblock behind the bar all you have to do is ask. - It is a quite hotel so if your looking to relax a bit without having a ton of people around you it's great. - They make excellent cocktails with fresh ingredients and they look good as well. Cons: - On Saturday in front of the Santos hotel ( there sister hotel ) a women was collecting 10€ each to lay on the beach chairs. If you lay around the pool it is free - Bring a bottle of water with you to brush your teeth. The water in the rooms are salt water. It's kinda like showering at the beach! - They don't offer much as far as food. They have light snacks such as a hot dog and popcorn for 8€ which was not worth the price. - If you are looking for a full continental American breakfast with eggs and meat this breakfast is not for you! It is a very light breakfast and in my opinion not worth it.

GREAT place. Beach property. Nice pool area with Dj. Near the clubs and nightlife. We loved our…read morestay here. Would come back!

Hotel Catalonia was such an amazing experience. The hotel was clean and updated. We had a huge…read morecorner room with a large outdoor balcony overlooking the ocean. The staff were super friendly and helpful. The complimentary breakfast buffet at the restaurant next door was incredible . They had tons of fresh cheeses, meats, fruits, orange juice squeezer, lattes and an omelet station. We loved our stay there! It was a few minute walk to the shopping promenade and grocery store.

5 star from top to bottom…read more Great rooms, great staff, great food. Within walking distance to everything...

This is absolutely a 5 star hotel from the moment you enter the lobby…read more The hotel entrance is quite grand, smells great (is that a weird thing to point out?), and staff is super friendly and welcoming. They have a concierge desk where they help you plan out your entertainment, food, drink and whatever else you want to do on the island. The hotel has an open spa (gym, spa services, hair, nails, etc), two swimming pools (one adult only), and plenty of lawn chairs for sunbathing in the beautiful Ibiza sun. All the rooms are facing away from Pacha so you don't hear any of that club noise. But bonus is, if you want to hear what's happening at Pacha, it's literally across the street. All the rooms have beautiful sizeable balconies overlooking the pool. We were able to get one that overlooked the pool and had a great angle of Ibiza Cathedral and the rest of that part of town. We had a junior suite which had a queen sized bed, in room jacuzzi bath and separate toilet/shower set up. There is a small entry area that can be closed off to make sure you have a very quiet night/privacy. For those who like to sleep in, they come with blackout curtains. I didn't check out the casino, but looked like it was busy and popular. Overall, great spot to just relax and hang out by the pool OR have fun and party across the street at Pacha and sleep in all day. :)

Brand spanking new hotel that opened this summer. Super modern and very attentive staff. They've…read moretaken very great care in helping us feel welcomed and planning out activities for us. Loved the decor and how spacious everything is. Would have been nice if they had a rooftop bar but overall really happy with the place. They have free bikes you can rent to explore the city with and ride the bikes we did!

I picked Sir Joan for my first night in Ibiza. I wanted a beautiful boutique hotel in a safe area…read moreas I was by myself and this place did not disappoint. The staff are cherry and so friendly. The room has a lot of personality with fun board games, beautiful art books, and little details. The food menu is healthy and fresh and with more vegetarian options than meat/fish - which makes me a happy camper. I highly recommend this hotel!

This is not the hotel you want. Look at others in Playa d'en Bossa, like Hotel Del Mar…read more This is the most vile and filthy place in Ibiza, and I would highly recommend you send your worst enemy there, because they will honestly have a horrible time (I can think of no better way of getting back at the person you hate the most). I had the worst experience of my life at this hotel and the people there are completely unhelpful. Firstly, the hotel falsely advertises that it has beach umbrellas. When asked about beach umbrellas, they directed us to the beach nextdoor where we had to pay an additional fee for beach umbrellas. Secondly, the hotel falsely advertises that they are "All inclusive". In fact, the correct advertisement is "all exclusive". They put filthy drinks that will make you sick to your stomach (that was my experience personally), and upcharge your for the drinks that you actually want. The hotel also serves dog and cat food to their hotel guests. The food was the worst that i have had in my life, and I often saw bugs crawling on the food in-doors. There is also no sense of service. In fact, the best way to get anything here is to repeteadly ask for it because you get different responses. The restaurant also falsely advertises on its website that there are 2 restaurants in their all inclusive, and there is only 1 restaurant. I would not recommend this to my worst enemy even. I like my worst enemy enough that I would not recommend this to him. Even my worst enemy should not be exposed to the 7th layer of hell that is Palladium Hotel Don Carlos.

First and foremost, I have to say that the customer service at this hotel is excellent and…read morecomparable to five-star service I have received in other hotels around the world. From the reception to the wait staff to the lifeguards, every person we came across was extremely courteous, friendly, and helpful. We were impressed by the linguistic skills of the front desk, who could all apparently speak great English, German, and Spanish. They were always available to answer questions, give us directions, and ensure our stay was comfortable, and because we had to wait for a late flight after checking out, they also offered to store our luggage and offer courtesy showers in the shower room, which allowed us to enjoy our last day on the Santa Eulalia beach even more. Kudos to the management for hiring and training exceptional staff. The location is quiet and lovely, with an easy walk to the larger beach and small downtown area. During our stay (2nd week of October), there was an older crowd of mostly Germans and British people, and it seems my husband and I were some of the youngest people in the hotel, but we were looking for a peaceful, calmer environment away from the party scenes that Ibiza is notorious for, so it was fine for us. The pool is lovely with a nice view of the blue ocean, and the rooms are immaculately clean and modern. We only briefly stopped to listen to the Beatles cover band, which sounded great. There were only two slight cons to our stay. The hotel bed was a bit uncomfortable with only very thin sheets, and as an American, I'm still not accustomed to the European style of combining two double beds into one (why not just take the plunge and order some queen or king-size beds)? However, this is just a cultural factor that I think only non-Europeans would notice. I also felt the food was a bit subpar. Although the eating facilities are spacious and beautiful with romantic outdoor and indoor seating, the quality and taste of the food was not up to the standard I expected. I was content with the assortment and variety, but on some days pancakes would be overcooked and burnt, scrambled eggs would be watery, and juice and coffee were very disappointing and one could taste the powder used to make the beverages. I prefer filtered coffee and fresh-squeezed orange juice, and a pina colada I ordered by the pool was also a bit watered down and bland, but overall the food experience was satisfactory. In addition, the a la carte meal was wonderful and the restaurant was beautiful and romantic, and as I said, the wait and kitchen staff were superb in their service. We had the half board, which includes breakfast and dinner (although one can switch up dinner for lunch if a day's notice is given), and I also recommend other couples to do the same over the all-inclusive, if you are the type who also prefers to explore the city's restaurants and other dining options. Overall, despite a few minor details, I have to give this hotel five stars, because the service and location were absolutely fantastic and made for a wonderful vacation.