Small clinic with big advantages. Friendly staff, doctors are thorough and give patients ample…read moretime. So easy to get my elderly mother to appointments, parking near the door, everything on one level, no long wait for appointments.

Since Dr. Richter retired, this facility has been downgraded severely in professionalism. Their…read morecommunication both at the front desk and among the medical professionals is poor. They decided to hold my husband's medication hostage due to an appointment scheduled with another doctor. That doctor's office sent them the information they needed and they decided unilaterally to cancel my husband's appointment at Family Care of the Fox Cities with NO NOTICE. No call, no text. Then they refused to renew his prescriptions even though they were informed of the other upcoming appointment. Honestly we should have been shopping around when Dr. Richter announced his retirement. To top it off: they are now installing spy cameras in the waiting room. I don't think that's going to make patients feel at ease.

Dr. John Joseph did NOT listen to me at all. After seeing him several times he thought I was…read moreseeking treatment for my back. I had to remind him at two separate visits I was not here for my back, but I have severe disk disease in my neck. He performed an acupuncture treatment the week before for what he thought was back pain. When I came in for my next visit he asked if my back pain improved. I was confused and said " my back", he replied " I thought you were he for back pain". He also was very offended when I told him the acupuncture treatment he did caused increasing pain and flu like symptoms for 3 days. He told me that was not possible, implying I was lying. After establishing care with another Dr. that performed acupuncture (specifically targeting my NECK) that Dr. said it is known that acupuncture can put your body into a healing crisis as your body releases toxins. I have no idea why Dr. Joseph got so defensive. I was respectful and pleasant, the exact opposite of him.

I have suffered from chronic back pain for over 50 years. I had been treated successfully and with…read morecompassion while living in Florida for 20 years. When we moved back to Green Bay four years ago I tried to find a pain doctor that would continue my treatment. I had no success. I tried Bellin, Aurora and Prevea. All they wanted to do is take me off the meds that had been working for me for years. They made remarks to me that were very hurtful. Finally someone recommended a doctor that was independent from the big corporations, Dr. John Joseph. When I went for my first appointment I found him to be very kind and sympathetic. He listened carefully to what I said and after getting the records from my Florida doctor, he agreed to continue my medication that had worked so well. I can't describe the relief that I felt when he said this. He has managed my back pain for over a year now and I can live a normal life. Everyone in the office is friendly and kind, always. I recommend this pain management clinic to anyone who suffers from pain and cannot find relief.

I have now known Dr. Tressler for nearly 20 years. I only wish he had been my Dr sooner. The…read morefirst time I met him, he figured out in 1 appointment what years (yes years) of meeting with other Drs could not. Even more impressive was that he had just recently graduated from Med school. I had a previous surgery with a surgeon who really messed things up. It was a right ACL and it was so bad, I had to wear casts for several months and then another bad surgery. Sadly I went years with issues. After that horrible experience I gave up looking for a solution until a few years later. I talked to several sports Drs trying to figure out a solution but most said they just didn't know and didn't want to go in unless they were sure bc it wasn't good to keep going back in. I'm not knocking the other Dr.s I do understand their side. Plus they were having to try to fix something someone else screwed up so it's a challenge. In my 1st appointment, Dr Tressler told me what he thought it was but wouldn't know for sure until he went in. He did the surgery, made the repair and I finally got my life back! He could do no wrong after that. He has since repaired my left ACL too. I had a great recovery and excelled in my rehab. For this reason, I pay a lot in additional $$$ just to go to him bc my insurance company only has him in the general network. I don't have extra $$$ to toss around but this is something that is soo worth it! Quality of life!!!! I am very grateful to DR Tressler and OSMS.

Ive been with Theda Care Physicians for about 38 years. They have always been person centered,…read morecaring, informative and found the root of the concern I was seeing them for. Referrals were prompt to specialists and necessary. There weren't any unnecessary tests or appointments. I am and advocate for my health care and that is respected. If I'm not able to advocate, they work respectfully with my representative. Have there been changed...yes. Have they all been for the good....Is that all in the Doctor....No.! They are not gods. It's truly amazing what they must know to help everyone. I for one would not be here if its wasn't for my NP and Doctor.