I dropped off a broken necklace on Sunday, and picked it up on Wednesday! Super fast service. The…read moreshop is so lovingly taken care of, and the owner has some rare pieces and jewels, too. It cost about $75 for them to fix a broken chain and do a thorough cleaning; I'm not sure if this is a normal price for this kind of thing, but I'm happy with the service!

Avoid this place for watch repair! They are expensive, unorganized, poor communicators, and most of…read morewhat Claude says is a lie. I walked in to see if they could repair my watch. The plan was to put in a new battery (for $50.85!) and go from there. Claude would text me when it was ready. Radio silence.. After 2 weeks I popped in, they hadn't changed the battery yet. Another 2 weeks passed.. no message. So I stopped by again. This time they did change the battery but Claude didn't communicate this to me. Since the new battery didn't fix the problem, they wanted their "expert" to look at it and give an estimate of the repair. As a result, they held onto my watch for another 2 additional months (!) without any communication. When I visited the store to check on the status, they couldn't give any update and promised it would be ready soon. When I had enough and asked for my watch back, they actually didn't know where it was! They sent me home again and Claude would call me the following day to give an update on where it was (you guessed it: he didn't.) When I came back again the next day, I was helped by Bernadette. Thank god she was able to help, locate my watch within a day, and actually call me with the news. That said, I will never come back here again!

A wonderful jewellery store with very thoughtful and helpful service. I would recommend this store…read moreto everyone!

I will always go to Marquess for anything related to jewellery. This is a multi generation…read morefamily-run business and Vicky is extremely knowledgeable, friendly and honest. I chipped my diamond and she absolutely went above and beyond to help me find a solution. She brought in diamonds from other dealers for me to review and select. She kept in communication with me throughout the process and I couldn't be happier with the end result. I feel very fortunate that I went to Marquess to help me. Would highly recommend to anyone!

Very attentive and focused. i got batteries changed for two watches in under 10 minutes. I…read moreappreciate the service and will certainly visit them again!

My experience with Cynthia was fantastic. When I got there, she had already picked out a few rings…read morefor me to look at. When I chose the one I wanted, she gave me an unbelievable price for it. She is now my choice for jewelry in Toronto.

Great Service! I found exactly what I wanted and the prices were reasonable. They had the best…read moreprice for a pair of white gold earrings that I purchased at the Oshawa Centre.

Obsessed is an understatement! My fiancé came shopping for an engagement ring and rather then push…read morehim towards something in store the salespeople at your store helped him create my dream ring! He was assisted with hand picking out my diamond , setting, and gold band to make the ring everything I had ever hoped for! We are so happy with how this turned out and cannot wait to come in and design a wedding band to match!

Fisayo was terrific! She was very patient and helpful as I picked out a Swatch to remember my trip…read moreto Toronto! She showed me several models and was knowledgeable. I highly recommended this location!

They won't sell the Moonswatch to the public, they sell to the aftermarket for double or triple the…read moreprice. They should have their franchise license taken away.

I love this store so much! I always find something interesting whether it's for myself or for a…read moregift. This is my go to shop for all things jewellery. I wasn't completely literate about gemstones but I have learned so much by coming here about my birthstone and astrology. Amongst the jewellery I bought, a favourite is a silver ring and a pair of plated silver earrings with a unique hammered design throughout. If you're looking for a gift or something to furnish your home this place has it all.

If you're a cat person or love natural products this place is for you. I bought a canvas tote bag…read morethat had a kitty covered in flowers and I get asked about it ALL the time. They also have some fun cereal candles and crystals. But cat lovers will LOVE the cat homes!

I got my wife's engagement ring and our wedding bands here. All of our rings were well crafted and…read morefairly priced. My request for my wedding band in particular was for an unusual purity of gold with a very detailed engraved design and they were able to make it. They are a family run business and Perry, Fenella and Byron are all very knowledgeable in this business. They're also very friendly and welcoming. On my first visit, Perry made sure to educate me on what I was purchasing, the Cs in diamonds and the diamond grading agencies. Although I had already done much of my research online before going, I was able to learn a lot more from Perry. What I liked most about Jewel Case is the transparency in my entire ring shopping experience. the fair prices and their excellent customer service. If you're looking for an engagement ring or wedding bands, I would highly recommend giving them a call, making an appointment and seeing them.

Impeccable craftsmanship...beautiful detailing, gorgeous stones, and fair prices for custom work…read more Takes them a while to actual make your jewelry so don't expect to walk in and just get something. But it's worth the wait, especially if you want to get something like an engagement ring this is the place

I had my Breitling bracelet adjusted. Great service. Had a good and honest conversation with the…read moregentleman working there. Will go back.

Fawaz is very knowledgeable in watches! Came in to ask him…read moreto take a look at my new watch that I recently purchased to make sure all the parts are authentic. Pleasure to work with him!