I love this store so much. I'm so sad it doesn't exist anywhere else but Ohio, so I can only go…read morewhen I visit! They have the most insane deals on brand name clothes. Truly the best priced discount store I've ever been to. Recently everything was reorganized and it looks much better and is easier to shop. They now have a shoe section, accessories, swim, men's, women's, and kids. I would literally shop here all the time if I lived close by!

Great items and great prices. Didn't know much about this place. A friend of ours suggested it and…read moreI was very impressed.

If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

I always feel like a paper bag blowing in the wind at Macy's. The store is massive and I'm just…read moreguessing where I'm gonna turn to find the section I'm looking. Usually just run into on accident and make it look like it was intentional, but I had no clue it was there. The aisles are clean and the service is good. The people who haven't been replaced by AI and bots who work there (if you can find them) which is a whole journey in itself help a lot. Once I've hunted them down they are very nice and knowledgeable on how to find the things I'm looking for in the clothing and more jungle called Macy's. However, I love that Macy's has everything and I value what they provide. Would highly recommend shopping at Macy's.

The most amazing customer service during the super busy HOCO season! It was greatly appreciated!read more

Brandi, store manager, as well as other employees were above and beyond helpful and courteous. Gave…read moreextra time to help with picking out dresses and very personalized and quick attention. Very friendly and helpful, as well as courteous.

This is the fancy mall experience -- when on one side of the mall you feel like you are being…read morewatched and judged - I am just walking the mall - I don't want any Gucci, Louis V, or Tiffany but if I window shop I shouldn't be looked at crazy. This is the last mall in the area that is still full of shops - tons of parking including some which is paid. A bustling food court and tons of one-off options. There are so many stores here for people of all budgets.

I've only been here once and in the middle of the week, so I'm sure my experience here was a bit…read moremore chill than that of your typical weekend mall warrior, but it was a good experience overall. They had your typical mall establishments like A&F, Bath & Body, Macy's, Nordstrom, Apple, etc., but I was also pleasantly surprised to find a few stores that I know to be a bit more "rare," like a Capital One Cafe and Free People and some really high-end stores like Gucci and Louis Vuitton. While I didn't eat, the food hall was pretty big and included options like Chipotle, Chick- Fil -A, and Sbarro. You could also find the mall snack staples like Auntie Anne's and Cinnabon. It is two floors with a somewhat awkward layout, so the directories scattered throughout were helpful. The bathroom I went to wasn't the cleanest, but it wasn't terrible. There's seven different entrances, plenty of parking surrounding it including a parking garage, and there was security present. I would chalk this mall up to being rather typical.

I have 11 cartridge piercings all of which were done at a tattoo shop. On my 18th birthday a few…read moremonths back I decided I wanted to get another piercing but at Rowan! Licensed nurses doing the piercings and a very aesthetically pleasing environment defiantly drew me in. I got my right side tragus piercing which just a basic charm. When we went to leave it was $130 for this piercing. $130 for one piercing with a basic piece of jewelry is insane pricing. Anyways, the swelling and tenderness of the piercing was normal and I was using the cleaning spray they recommended at checkout which was $20! On day two and three started to notice a lump beneath my ear, soon to find out this grape size lump was my lymph node and my piercing was extremely infected. From my 11 other cartilage piercings and having my thirds on my ear lobes I have never experienced something like this. I made an appt at my Dr office just to be sent to urgent care because there was a cyst inside where the tragus sat. I had to get the cyst trained and was on antibiotics for just over a week from this infection that come to find out after sending a swab to the lab... it was MRSA! I would not recommend Rowan, from the pricing to the multiple people from across other Rowan locations that have had the same outcome as me. Find a good tattoo shop, and stick with the same piercer. Also, I did call and was told I signed a waiver and all they could do was take the piercing out for me. I was so sad but not surprised.

Originally we had an amazing experience getting my daughter's ears pierced for the first time…read more Everyone was incredibly kind and my daughter did wonderful. After 7 or so weeks I decided to take her back to pick out new earrings. I had previously consulted with someone online as I was having a difficult time getting the back off of the earring. As I was in the middle of a sentence talking to an employee about this she put a pair of gloves on , walked over to my daughter who was looking at earrings across the store and yanked out of of her earrings. My daughter who had no idea this was going to happen was obviously upset. I tried to calm her down but she was struggling and I really wanted to put an earring back in her ear before it closed but she was scared and incredibly upset as she said her ear was hurting bad and she was afraid it was going to hurt. As I was talking to my daughter trying to calm her down the employee told my daughter she "doesn't have a lot of patience so she needed to sit down". I ended up paying for one of the three sets of earrings putting the other ones back and walking out into the mall, calming her down and putting in the original earring back in her ear. Very disappointed with the way that was handled on her part. We will not be returning

This is one of my happy, browsing, touching fabrics, loving the merchandise, places. It's like a…read morereally cool boutique that you wander through to avoid the mid-day sun while on vacation.

I have been to this store 3 times in the last month, the sales associates are EXTREMELY rude and…read moredon't even acknowledge me. I went next door to Gucci and they couldn't be more welcoming and kind. Never shopping at Anthropology again.

The clothes here are super cute and as the name suggests high quality. They can, however, be a bit…read morespendy with the average dress costing $100-150 and nice blouse or sweater in the $60-80 range. The service is usually very good and they often have a decent sales rack in the back.

While I didn't buy a pair of shoes, I thought the service was great! I'm a half size and that…read morerequires some finessing to wear Doc Martens. The salesperson tried everything to make it work for me but alas the Mary Janes just weren't a good fit for me. She tried insoles and ankle supports and several sizes and I still walked out of them. Going down a size further didn't work either. She was so patient and so helpful. And when I thanked her for doing so much to try to help me find the right fit and then for them not to work - she said that she really enjoys helping customers find the perfect Docs for them. And I did eventually get a pair of boots and they're a perfect fit.

From the owner: Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England. Its first…read moresilhouette, the 1460 boot - named after the date it was produced - rolled off the production line on 1st April 1960. Originally chosen by workers for their air-cushioned comfort and durability, "Doc's" or "DM's" boots and shoes were later adopted by musicians and subcultural pioneers who took them from the street to the global stage.

Terrible customer service. Came to purchase gifts before Christmas with a newborn and waited in…read moreline for a long time. Security then closed the store an hour early for no reason. I asked security why and if the manager could let us in to buy the one item we needed. Manager refused to even acknowledge my request. Terrible service with no respect for customers time.