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Michael Kors Outlet

2.0 (1 review)
Open • 10:00 am - 8:00 pm

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3 years ago

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Aritzia

Aritzia

2.7(23 reviews)
0.2 km•YVR
•$$$

First time shopping and it was an amazing experience. Service was top tier, they grabbed all of my…read morethings and took them to the fitting room and to the counter. Even pulled some items for me based on my selections. As a black shopper, sometimes you're treated poorly in stores and that was not my experience at all!!! I was visiting from the US too.

I love the clothes but will avoid in store visits at all costs. I've worked many years in retail…read moreand their sales people are unfriendly, not helpful and aggressive. I highly recommend shopping online - their virtual customer service agents are lovely as well. A couple of examples of the great "service" I had recently: I was looking for a particular item and as per their websites online stock, the store (robson st) had 1-2 items left in stock. I venture to the store and struggle to find the item on my own. I ask one of the associates folding some sweaters, where I might be able to find the item. She points vaguely to a table and says something along the lines of, "if we have it it'll be on that table (points to an area with multiple tables - which isn't super clear) but I haven't seen it for a while". I do not find the item and go home to avoid having another experience like that only to chat online to the aritzia CS team. I am shopping and have an associate start a room for me. My arms begin to fill to the point where it's hard to carry all the other things I'm wanting to try on. Another associate stops by and asks if i have a room started, I tell her yes and then she walks away. I guess if one person helps you that means another can't or won't because they won't get the commission? I get individual associate sales goals but I was always taught to help regardless of that sale being yours.

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Michael Kors Outlet - accessories - Updated May 2026

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