1. Michael M Bell, DO

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    Oswego, IL

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    15 years ago

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    Dreyer Medical Clinic

    Dreyer Medical Clinic

    1.0(2 reviews)
    0.8 mi

    Every time I try to call in to talk to my doctors office it's a horrible feeling. You are told…read morethat they have "protocols in place and you or your issues are not important enough to be transferred to on of the nurses" so unless you are dying, you have to actually go there to get medical service or a question answered!!

    This actually doesn't specifically go for this location but it would be a rather lot of copy and…read morepasting to post on EVERY Dreyer location on how inadequate they are and how many mistakes they make on various visits I've had to have. I never thought dealing with a clinic would be such a difficult task. Not only that but i have never had such rude workers before. Now not all the workers are horrible. Some of them were very nice to me through my surgery I had. Oh wait that was Dreyer workers I forgot that was actual hospital workers. They are the least helpful people I have ever met and not to mention so unorganized they have messed up my information several times and also misdiagnosed me twice. I have also had several emails ignored, I have had people who don't know information they should I've had to call and be transferred to explain my story about 5 times, I've been told to call them to find out when I do call them that they have no notes on why I needed to call them so they don't tell me anything to call me again and have to call back again. To go in with an infection to be told I'm fine and don't have an infection, to come in a week later to have a different dr tell me I do indeed have an infection. To have them tell me they won't test my blood for what I asked them too. To have to call them and request them to test it to have them tell me "we can't do that unless it's approved by the dr" even though I asked them specifically for that blood test. They also don't explain what's wrong with you when your sick they just say "you have -" "it happens to some people" okay well why? You don't get any chance to ask questions because they rush you out of their so quickly. They aren't considerate of the people at all, maybe I don't understand the long shifts they work but seriously get your shit together! Especially get everyone on the same page you've got people telling me different stuff to making me wait forever to even get a drs appointment because you think I don't need to be seen. I most definitely will be switching drs that's for sure. It's sad because the drs some of them are really good while others not so much but it's the nurses attitudes that ruin it all. Especially whoever answers the phones they never know ANYTHING then transfer you to have you explain who you are and why you are calling to like 4 different people. I'm very disappointed to say the least. (Excuse the typos that may have occurred)

    Michael M Bell, DO - internalmed - Updated July 2026

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