I'm very happy with my new vision after cataract surgery! Dr. Baynham and his staff are excellent.read more

The office staff is nice, but the doctor needs major improvement. I would caution against using…read morethis doctor if you wish to be able to ask questions or express concerns. After the 1st eye's IOL lens provided poor distance vision, he justified its outcome by telling me my Astigmatism was in a 1 % and my eyes were wacky. I paid extra for a Toric lens for the 2nd eye, but the distance vision is still blurry beyond 6 ft. Because I had a bad experience during the 2nd surgery and expressed my concerns the following day, I was told I made him 'feel like dirt' , 'I wish I'd never done your surgery', and accused of yelling at him even though I could barely get in a word during the so called 'discussion'. Also, following both eye surgeries, the 1% was changed to a 'bit of an astigmatism' and I was told my vision was great even though I'm essentially blind while driving at night. He does not seem to excel at refractive calculations and was rude, arrogant, and narcissistic with me. He told me to go elsewhere because I asked questions, but he was way behind me on that decision since I want a doctor who listens to and respects me.

They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

I was a patient of Dr. Elisabeth Lawson from 2015 to 2019, and she was outstanding. When she left,…read moreI followed her to her new practice in Cumming, but after a couple of years, she stopped practicing to spend more time with her family and continued on as owner of the Cumming practice with three or four optometrists working for her. As I could no longer get an appointment with Dr. Lawson, I've returned to Athens Family Vision and recently had an appointment with Dr. Patel. She is also an excellent optometrist, and responded very well to a couple of my concerns. She is thorough, knowledgeable, and very kind in her manner. I will continue with her and have encouraged the rest of my family in the Athens area to give her their business.

10/20/25. Laser surgery to remove film on contact after cataract surgery. All went well. Dr Gadlin…read moreexplained everything well and made me feel comfortable. Staff friendly and caring. Office very modern and clean. Definitely 5 Stars Experience!

If you're looking for a place that you aren't stuck in the waiting room filling out a bunch of…read moreforms, and then move to a room to have to wait for the doctor to come in, then this is the place for you. I got back in the room quickly and the doctor is who came out to get me and then he did the review of my issues right there on the spot. Talk about personalized service. He is incredibly nice, informative and takes the time to really discuss what your problems are and what the solutions are and how we're going to move forward. I like this guy a lot.

I was having difficulty reading and working on my computer. I was referred to Dr. Shah and so happy…read moreI was. From my first visit I have always been treated by a truly professional caring staff. I had cataract surgery on one eye and needing it done on left eye. Dr Shah found other issues that require other surgery to correct long existing problems. He has guided me through the process. Jenifer and Josie took great care on my surgery experience and it went flawlessly and fast. Erica is the person I have dealt with on my follow up visits and is very kind and knowledgeable. I would highly recommend them for all your vision issues. Thanks to your entire staff. Rolla Prickett

Dr Shah and his entire staff is the place I recommend for cataract surgery. They treat everyone…read morespecial and take care of all your needs. ​

Dr. Nadine saw me for a very painful eye problem and treated it quickly and effectively. The…read moredoctors and staff are wonderful!

Interesting. Trying to figure out our experience today. Filled out all the forms on line. Extremely…read morethorough and detailed information that we provided. Don't know where it ended up. Out there in the world wide web. Hope it's secure. Apparently, it never ended up at this provider Anyway, everyone were awesome and helpful. Thank you Dr Jon Forche and all of the staff. We appreciate you. We definitely recommend 5 Five Points Eye Care.

Horrible service. The billing (counter staff) "manager" is a complete BITCH -- point blank…read more Patient care is awful. We'll go to Emory going forward.

Doctor and most of the staff have been great. Counter staff not so much. We came in for an 8am…read moreappointment for an after surgery followup and had to go back up to the counter 40 minutes later and check if they still had us in the cue to be seen. Didn't get called back until 9am. No apology or nothing, I hope a manager looks into this. It probably happens more than just this time. Or we were just the lucky ones.

best eye doctor in the country professional and caring…read morevery experienced and stays up to date with latest knowledge and equipment

Dr. Penland has been my optometrist here for at least 13 years. He takes his time to solve my…read moreproblems and answer my questions. As he is never in a rush, he is willing to discuss any issue in detail. The staff is always friendly and helpful.

the Doctor was great and the front desk was great but the ladies over in the shop where you buy the…read moreglasses are racist! I was professional and I didn't address the issue at the time but the way they treated me will be addressed and I will be returning e I purchased and filing an official complaint . I ordered new glasses and the lady tried to give me the display and when I asked for mine to be ordered she pretended to order my glasses and still gave me the display and when I picked my glasses up she just gave me the glasses no case no wipe no spray no bag no receipt no nothing!!! I was and still am very upset but trust me it will. d addressed abc I will get. refund!!!!!!!

I've never been to a better practice in my life, no exaggeration. Every person was on their toes…read moreand took care of my vision needs from exam to vision correction options. The doctor was courteous, knowledgeable and helped me understand the issues. They laid out what my insurance paid for and best value options.