They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

I was a patient of Dr. Elisabeth Lawson from 2015 to 2019, and she was outstanding. When she left,…read moreI followed her to her new practice in Cumming, but after a couple of years, she stopped practicing to spend more time with her family and continued on as owner of the Cumming practice with three or four optometrists working for her. As I could no longer get an appointment with Dr. Lawson, I've returned to Athens Family Vision and recently had an appointment with Dr. Patel. She is also an excellent optometrist, and responded very well to a couple of my concerns. She is thorough, knowledgeable, and very kind in her manner. I will continue with her and have encouraged the rest of my family in the Athens area to give her their business.

No longer accept Amerigroup/Medicaid insurance. Always in a huge rush with clients.......read more

I have been going here for many years and have always been impressed with how nice everyone is…read morethere. Dr. Crymes always takes time to explain everything, he is an excellent eye doctor and surgeon, and a very caring person. I will miss him when he retires!

According to the FTC an eye doctor be it a specialist or not is not allowed to charge you for a…read morecopy of your prescription. My husband and I were charged $30 each for this. They gave me this whole spiel about how the charge was for the refraction exam. That is baloney. I had already paid $35 copay. They are doing this because so many do not purchase glasses at the office and instead go to less expensive places. They also charged us the copay which was dishonest because we didn't use the opthmolagist but saw the optometrist which should have no copay per our insurance. This group is extremely dishonest and has figured out a way to rip off seniors and are doing it with no conscious..., creating twisted explanations to get by with it.

AMAZING! Is all I can say. I am so glad that God led me to this place. The staff is kind and…read moreknowledgeable and understanding. Dr. Jing Dong is a Great doctor and Surgeon and his skills are remarkable. I would recommend Georgia Center for Sight to anyone who needs vision care. I am looking forward to my next cataract surgery. :)

Called Eye Surgeons and physicians several times only to be on hold…read more At one point I was on hold for over 30 minutes, called back and put on hold another 15 minutes. (Gave up!) Called on January 13th was hold for 15 minutes. Asked to make an appointment was told the next opening was on March 17th. Wow! Like the doctors but it appears business is to good to care about customer service.

Yes wait times stink but most things great are worth waiting for!read more

I have been waiting at this office with a 1 month old for over and hour and a half, and keep being…read moretold they will see us soon. They saw her for 5 minutes, so at least that part was quick. Be prepared to wait.

Dr. Crosby is excellent. I love the fact they have early morning appointments for those of us who…read morework. He is thorough and I feel confident in his expertise. I appreciate that I don't feel like I have to go to Emory to have the best care for my condition

Horrible service. The billing (counter staff) "manager" is a complete BITCH -- point blank…read more Patient care is awful. We'll go to Emory going forward.

Doctor and most of the staff have been great. Counter staff not so much. We came in for an 8am…read moreappointment for an after surgery followup and had to go back up to the counter 40 minutes later and check if they still had us in the cue to be seen. Didn't get called back until 9am. No apology or nothing, I hope a manager looks into this. It probably happens more than just this time. Or we were just the lucky ones.

Had contact stuck on my eye. They refused to see me as I was last seen 2 years ago…read more Two years ago a tech there deceived me in order for me to buy new glasses. There are several reputable eye doctors in Athens. This practice is NOT one of them!

Jacobs is an excellent Opthalmologist. He has taken very good care of me and my family for many…read moreyears since Silas Read retired. Jacobs is personable.

Dr. Dong overbooks - many people are scheduled for the same time. My husband was once told, after…read morewaiting almost two hours, that it was a first come first serve. How ridiculous to be told that when you have a scheduled appointment. When you finally get into the exam room and the technician has done her thing - Dr. Dong rushes in says "looks good - See you in a year." Doesn't answer questions just darts out of the room. I have a few vision problems and none have ever been addressed! Time for a new specialist!!!

Dr. Dong interrupts, refuses to listen, and is condescending. I was allowed approximately one…read moreminute for my follow-up to a procedure. When I (eventually) saw him, he sat poised at the edge of his seat, facing the door, prepared for flight as soon as he circled my answers to a few canned questions. He does not speak clearly and gets upset when asked to repeat himself. He argued with me about my responses. I was scheduled for the same procedure for my other eye (roughly $1400 cash per eye) but decided to cancel and find another opthalmologist. I wish I had checked Yelp first because apparently he has a one-star average rating. Of note, I have written several stellar reviews for other businesses. This is the first negative rating I've ever written. I would subtract the one star if I could.

So I was in Athens, GA for my Fall Break from school and I needed new contacts BADLY. I knew that…read moremy prescription had expired quite some time ago, so I figured I would need one of those as well. Being the procrastinator that I am (I'm a college student. What can I say?) I took the risk of calling the morning I was leaving town to return to school. I was sure they would tell me that I was going to have to come back to Athens another time, but they didn't! I was so amazed. I went to Thomas Eye Center right away and I wasn't even through filling out the paperwork before they were leading me into the room to start the exam. The people there were so nice to me and didn't make me feel bad about calling at the last second. And they really knew what they were doing! I've been to a lot of optometrists in my day, and no one has ever been has comforting and easy to work with as these guys. Especially the doctor, Dr. Noriko. She was younger, maybe mid twenties, but was obviously very knowledgable and trustworthy. I honestly probably would have let her touch my eyeball if she needed to, I had that much faith in her. And she was calming. Being in any kind of doctor's office makes me a little uneasy, but her voice was really soothing and pleasant to listen to, and she put me right at ease. The doctors there were very efficient. I must have been in and out of there in 45 minutes. Or, at least, I would have been if my father hadn't needed to speak to the lady handling the insurance and money issues. He can be a little wearing when it comes to money, but she was very patient and kind with him, which I admire. Needless to say, I don't think I'll be going anywhere else for my optical necessities. I want to tell everyone I know in the Athens area to go to Thomas Eye Center on Baxter St., and don't forget to ask for Dr. Noriko!!

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

He is a fantastic doctor and diagnosed me very well, while given limited data. I believe he is one…read moreof the best in Athens!