If you're looking for the perfect real estate agent, here she is!! Ashley is thoughtful, patient…read moreand fun while also being very well-versed on all things real estate. She has great connections to help her make things happen and a great eye when looking at houses with you. Not much gets past her! It became very obvious very quickly that she was someone I could really trust to get me into the right home. Working with her through this process was a delightful experience. I am happy to recommend Ashley highly to anyone seeking a really great agent. You can't go wrong with this lady!

Our family recently purchased a home in Spring Lake while living in Arizona, and we could not have…read moreasked for a better experience than the one Heather and Jamie provided. Buying a home from across the country can be challenging, especially when you're trying to evaluate a waterfront property, coordinate inspections, and make major decisions from a distance. Heather was incredibly responsive throughout the entire process and always made herself available to answer questions, provide local insight, and help us think through important decisions. We never felt pressured and always felt that she had our best interests in mind. What impressed us most was Heather's knowledge of the local market and her willingness to go above and beyond during the due diligence process. She helped coordinate inspections, provided referrals to trusted local professionals, and gave us honest feedback whenever we needed it. Her communication was excellent from our first conversation through closing and even afterward as we've continued settling into the home. Purchasing a home in a new city while living on the other side of the country can be a challenge, but Heather and her team made the process feel organized, manageable, and enjoyable. We are extremely grateful for her guidance and would enthusiastically recommend Heather and Jamie to anyone looking to buy or sell a home in the Spring Lake, Grand Haven, or the greater Western Michigan area.

My wife and I had a great experience working with Heather. While not first time homebuyers, we were…read morenew to buying in Michigan. Heather met up with us ahead of time and reviewed the process and explained some details that were different in MI. The housing market was tough, but Heather helped us to understand our options for making a strong and competitive offer. She was helpful and patient with our concerns, and always quick to respond and give relevant information. While we never got the opportunity to meet Jamie, we appreciated the team approach and felt great knowing that there would always be someone there to answer questions or show us a property. The closing process went smoothly and we appreciated the responsiveness and communication of Heather's team. We highly recommend Heather if you're looking to purchase or sell a home.

I have sold over ten homes over the years and was immediately impressed with Kellie's technice when…read moreshe sold a friend's property. I recently used her to sell my duplex in grand rapids, and can't recommend her expertise enough. Kellie's ability to see what small improvements will net big returns is an asset I was very grateful for. Just her clever use of escalation clauses alone netted me enough to buy a performance car after closing. It was nice to feel so secure leaving such a life changing decision in the hands of someone so capable, and kind. Kellie used her knowledge to not only get the best price, but also look for workable solutions for all parties during the complex process of closing on a property.

My partner and I moved from out of state with the dream of buying our first home in Grand Rapids…read more As first-time homebuyers, we barely knew where to start. Before we had even walked our first open house, Kellie broke down the complex (sometimes convoluted) process of home-buying into digestible parts on a short call. Kellie's expertise became the lens through which we looked at every financial scenario over the next few weeks, and she carefully guided us through every aspect of the process. Having an advisor with roots in the community and across the city was also invaluable; her wide personal and professional network came in handy many times, and we simply can't imagine going through this process without the tools that Kellie has in her toolbox. On top of her industry knowledge and connections, Kellie's calm demeanor, unshakeable professionalism, responsiveness, foresight, and her goal-oriented attitude created a safe place for us to navigate the huge decision making required when buying a home. Kellie was always prepared for every meeting and every open house, and she always had insight on remaining competitive in a market that was tough for young buyers. Having Kellie on our team made the process feel exciting and manageable, even when curveballs were thrown our way. We would absolutely recommend Kellie to anyone purchasing or selling, whether in the west Michigan area or beyond.

Do NOT buy a house this real estate agent is listing. This is the kind of unprofessional agent…read morethat gives real estate agents a bad name/reputation. He does not encourage or require his sellers to honestly complete their discloser statement. Unfortunately we purchased a house and found big issues that were covered up and not disclosed. Our very experienced home inspector (we used prior) felt so bad he gave us a refund, but also stated that he can't see through walls and relies on the discloser statement to point out areas of potential concerns to inspect. My real estate agent (buyer's agent) has made numerous attempts to discuss and resolve the undisclosed issues but Mr. Koster has NOT return emails or phone calls. Michigan is a buyer beware state and disclosure statements are a serious legal document designed to protect both parties in a property transaction. Mr. Koster's sellers might find themselves in court.

Putting your first home on the market can be so confusing, scary and emotional. Trisha made this…read moreprocess enjoyable and exciting! Wow! We couldn't thank this woman enough. Such a flawless experience. The communication was effective and she made it feel like we were her main priority. I can't believe how fast our home sold once it was on the market (4 days). The professional photography and the staging brought in the traffic which brought in offers. Above and beyond our expectations for sure. Thank you so much.

Trisha (and her husband Scott) was a great realtor for us. We were looking for a home in a very…read morehot real estate market (homes selling in 3 days - some even before listing). We were also pretty choosy about what and where we wanted to be. Trisha was very responsive and focused on us the whole time, never pushing us outside our preferences, but also offering the 'real world' perspective too as a reality check. Once we did find a winning home we made an offer, and then ... trouble hit! It felt like every three days we'd get another phone call that something else had gone sideways on our deal (usually finding unexpected deficiencies with the house). Trisha was swift to respond and help manage the situation - taking tons of logistics and pressure off our plate as she recommended and scheduled contractors to help us solve all the issues. In the end we were able to close on the home and we are very pleased with the end result. I highly recommend Trisha.

I've been lucky enough to work with Traci twice, first as a home buyer, and most recently as a…read moreseller when we needed to move due to a job. She is thoughtful and communicative, always available for help and guidance, and an expert in the market! She was able to help us list our house in a way that lead to an above asking offer within twenty-four hours. I truly felt taken care of throughout the whole process and would highly recommend Traci as a realtor for either buying or selling!

Couldn't be more pleased with our home purchase with Traci's help!…read more Being from out of town, Traci coordinated a virtual tour (during COVID as well) to show us the property. In addition, she showed it to use two other times in person as we got buy-in from our extended family. Once we were under contract, Traci coordinated many tradespeople to perform work on the property so that upon closing, we could get moving. She kept us up to date on a very complex transaction (the septic system needed to get replaced at the last minute, several delays due to things out of our control) and always had a smile on her face. We're eternally grateful for the hard work she put in and helping us buy this place.