Wide variety of items to do crafting and home decorating.  Always have terrific seasonal items that practically take over the store. You have to be here at Halloween! It's easy to get lost here--go down the proverbial rabbit hole--when you enter, because you may be thinking floral, then see the wood section, the yarn section, the sticker row... You can order online and pick up in store or at the curb (no in-store rabbit holes here!) Definitely come here for your crafting needs though--rabbit holes aren't necessarily bad. They can lead to magnificence! read more

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Great canvas (framing) service and pricing too! The first time I went in, I was helped by a woman who priced it out at 2 1/2 times what the price should have been but fortunately I went back and spoke to a man that priced it correctly, and the price was great, and so was the finished product. They now have self check out and I wasn't certain that I would like it but it is very easy even for us older ladies. read more

Went to checkout and the person would not check me out. Told me I had to use the self checkout because I was using a debt card. REALLY. All she was doing was filling the cold drink area. Her light was on at the station she was working but she told the other person in line the same thing. Wont be shopping at the store on Independence in Springfield any more. read more

Love,love love,love this place. I get so much good craft stuff and at a good price. I'd go everyday if I could.

Store was very nasty and unorganized. Floors look like the haven't been sweep or moped in a month . Only positive thing I can say is the state was very friendly read more

Staff was wonderful trying to help us find a specific item. Had two different people hunting! Store looked wonderfully set and it seems as though they have a great staff. read more

Staff stalked my friend and I and even stood in the way so that we couldn't get through aisles. Curtly asked what we were looking for and made us feel like we were doing something wrong. We couldn't even finish shopping it was so extreme. One checkout lady and line took forever. Other employees should have helped there instead of stalking customers. I spent close to $100 at your store despite your employees being so brazen. Because you have the best glitter selection. Thank you for your time. read more

Spent $1300.00 dollars here for shadow boxes and when they were 1 ft larger all the way around they wouldn't make it right without charging me MORE. They left the inside framing dimensions ONLY on my paperwork so I believed that to be the total size... it's a 4 foot square monstrosity for a jersey folded in half I have nowhere to hang due to the size. Asked to speak to a manager and he IS the manager. Crappy way to do business and refused to make it right. read more

I enjoy coming here to browse, it seems there is always something new or different to look at, the store is well organized, though not always tidy, I would blame that more on customers than the employees. I like that they accept mobile coupons and it is easy to pull one up from their website while you're waiting in line to check out. read more

Always has a good selection of craft supplies. Staff is always helpful. They frequently have sales due to always changing for seasons, so you can always get a good deal here. Also offer different crafting classes for kids. read more

I always find a new project here, so I'll be the one walking around reciting my list aloud to keep myself focused. Watch for the 40% off coupon almost every week and get a bargain on your main project "ingredient". This store is neater than a craft store can legally be, it is usually easy to find just what you are looking for. You can also look at their stuff online and then call the store to make sure they have it. Help is helpful. Matting and framing is ghastly expensive, go to National Art instead. I've had work done both places, and GUESS WHAT!? Michaels' sends the stuff to St. Louis and then it comes back, talk about a carbon footprint. Buy your holiday stuff here on clearance. read more

All I came in for was an online pick up, but when I came the line was 5 people deep and there were two ladies who were spending 30+ minutes on helping two people get frames. This was a very poor ran customer service. There should be at least one extra person getting online pick ups, which take less than 5 minutes. Will never order here again. read more

sunday 1/5/20 only 2 cashier with over 40 people in line to get out. even after calling the store nd complaining while standing in line and catching an employee. no store response at all. never coming back not worth my time read more

Great place to walk around and get craft ideas. Prices are good and sometimes they have great bargains! Only reason that they don't get 5 stars from me is that the check out counter can be very slow at times. Still a great store. read more