Stopped in today looking for a few knitting supplies. Though this type of supply isn't their main…read morefocus, I couldn't leave without purchasing a few skeins of Encore yarn they offered. Great yarn & excellent prices here! Looking around at the beautiful examples & supplies made me wish I was a quilter! If you're into that, check this store out!

Huge store! Fantastic customer service, tons of quilting stuff and a surprising amount of knitting…read moregoods too!

I have been ordering yarn from them since 1988 and they are the best. All of the books are…read moreexcellent and entertaining and I love the entire family

A great selection of yarns and books - many of which you can't find anywhere else in the USA…read more Most yarn is very reasonably priced and 100% wool from US, Iceland, Shetland Islands, FInland, Canada, etc. Largest selection of Jamison yarns ever. Customer Service is excellent!

Always pleasant, welcoming of all and helpful. Helped me special order yarn from an indie dyer.read more

Great shop, great service with knitting projects! Well organized, variety of yarn types an colors…read moreand knitting accessories.

Great knitting shop. Took lesson from the owner. She is very knowledgeable and patience. Nice…read moreselection of quality yarns. Beautiful shop with interesting reclaimed woodworking. Worth the trip, stay for knitting with friendly group.

It's been a while since I've been to Casting On since I live in Milwaukee but I found it to be a…read morefantastic shop while out on our travels. Great selection, friendly people and a very welcoming space. If I were local I'd be hanging out on their couches all the time.

first off I'm pretty sure I did not order a crochet bison kit along with some yarn I did order…read more then I get an email stating my order had shipped, I call them and they inform me it was a back order of the bison kit. my biggest question, other than are you sure I even ordered it, is WHY am I paying 10 bucks in shipping for a back order? I will not be ordering anything from this company again!

Don't order from here. They will recharge your card and send items you didn't re-order. My mom…read morereached out to them and she told me, a lady she was talking to, I know mom calmly explaining what happened and the lady hung up in her face. Mother called back, she told her she's responsible for returning the item and then they would "consider" a return on something they fraudulently charged on an elderly woman's credit card and was RUDE! Disgusting service.

Even though the store looks like no one works here, they see you. When I was walking to the front…read morea workers said I called someone to help you up front. I didn't even see her when I walked in. But got in and out pretty quick. Nice clean store.

Typically, I have a fairly good experience at this location. The associates are mostly friendly and…read morehelpful. Tonight's (Dec. 15, 2023, approximately 5pm) experience was a whole different experience. My six-year-old wanted some markers that were locked. She and I walked around the area for several minutes waiting for an associate. We were patient and were not in a rush at all. But when no associate appeared close to the area, we went to the framing department and asked for help. The associate was friendly, and she called someone to meet us in the aisle. A few minutes later, another female employee appeared. Immediately, she appeared upset. She pretty much stomped to the area where we stood and her body language showed impatience and she had an annoyed look on her face. While my daughter took a few seconds to decide on the colors that she wanted, this woman appeared irritated. As soon as my daughter picked out the markers, this employee pretty much yanked the markers from the hook as soon as she unlocked them. I held my hand out to receive the markers from her. With no eye contact, no smile, she immediately walked away and said to me while her back was turned to me, "They'll be at the front." I watched in shock as she sped away, my hand still in mid-air because I thought she would hand the markers to me. I followed her to the register and saw her angrily place the markers by a cashier then she stepped into the office. I was both shocked and angry. It appeared she was upset that she was called out of her office to unlock something for a customer. Even if that was the case, there was no reason for her to treat me like that. I made the decision to address her. She didn't have a name tag so I asked if she was the manager and if so, I sure hope she sets a better example for her employees. She confirmed that she is the on-duty manager. Being a loyal Michaels customer, who spends thousands on art supplies at Michael's, I was pretty much in shock that this manager thinks she can treat ANY customer this way. I'm sure this review will just get glossed over but I am hopeful someone notices and make sure this "manager" sets a better example for her employees and starts treating costumers better. No one deserves to be treated like that even if it's just for a small-craft purchase. No matter the case, I am still a buying customer.

Herrschners basically scammed me out of $70 when I ordered online…read more I ordered $243 worth of yarn and they sent me partial the order missing $70 worth of yarn. I was new to ordering with them online and had no issues before except the time when I was new and since I didn't respond to their email they cancelled the order without telling me. So I missed out on a lot of yarn that was being discontinued. But the worst slap in the face is this. I called a bunch of times and kept getting the run around before someone finally got me to the shipping manager Leann S. and she said because they weighed it and it matched the box I got, basically I received the order and there's nothing they can do. I'm so livid right now, even the bank hasn't helped me. I don't know if it was a mistake on their end but they charged me for items I NEVER GOT. Liars. I am never buying from them again. I wonder if I should call the police.

Good Craft Section - Loved the Puzzle of Disney's 40,000 Plus. It's worth every penny. Delores…read moreget prepared - Get this group prepared to do this puzzle.