I don't usually leave reviews, but I felt like I needed to share my experience. My issue is not…read morewith the medical care itself, but with the front desk/reception service. When I called to inquire about walk-in availability, the male receptionist who answered sounded as if he was half-asleep and was very difficult to understand. I genuinely could not make out what he was saying, so I politely asked him to repeat himself. Instead of clarifying, he responded in a blunt and dismissive tone. The whole interaction felt unnecessarily rude and unprofessional. To top it off, right as I was wrapping up the call and saying "okay thank you," he hung up on me before I even finished my sentence. That lack of basic courtesy left a really negative impression. Again, I have no complaints about the doctors or the actual care, but the attitude of the person answering the phones makes a huge difference in how patients perceive the office. First impressions matter, and this one was disappointing.

I have been a patient at LSFP for 25 years. This practice is a shadow of what it once was. The…read moredecline has been gradual, but steady, and has reached a point where I can't recommend avoiding this practice enough. Appointments now consist of basic questions and exams that barely touch the service of issues. My last physical didn't even include a hernia exam, and I'm a 39 year old male with a history of hernias. The nurse practitioners they have on staff are under-qualified at best. The front desk staff are rude, and the intake nurses are also unprofessional. This practice has lost any idea of what customer service means and seems to now be an appointment mill that bills your insurance for telling you to buy some Motrin and get some bed rest. Today was the last straw for us. My wife recently gave birth naturally and our OBGYN recommended we see our PCP for a referral for physical therapy for a month from now to help get her back on her feet and speed her recovery. We called and scheduled an appointment for this specific purpose with the front desk who confirmed that they could give a referral for PT. After waiting for an hour, my wife was seen by a family nurse practitioner that took her temperature and blood pressure, checked her height and weight, eyes and ears, and listened to her breathing. Then, without any examination of her pelvic floor muscles, said that PT 'wasn't indicated' at this time and we should come back for another appointment after our 6 week checkup with our OBGYN for ANOTHER appointment. She explained that we had been sent by the OBGYN to get a referral but the FNP refused to issue the referral and sent her packing. I went in to address this with the front desk and they gave me the run-around, then brought out a 'provider' who first said she had seen my wife but after having me explain the whole situation told me she was just the intake nurse, then asked me to re-explain the situation, then laughed when I said I didn't want to explain myself again and wanted to talk to the actual nurse that had seen my wife. All in all it was a nice hour and fifteen minutes absolutely wasted by the front desk and clinical staff because of their inability to listen and/or be upfront about what services they are willing and able to provide. To LSFP - if you can not or will not offer a service then perhaps your front desk staff shouldn't confirm the appointment for it. Your practice used to be great, and now it is a terrible place to go for care and competent customer service. I've had better customer service at McDonald's. Your front desk staff especially leaves a lot to be desired in the professionalism department. 25 years as a patient and I have never been treated the way I was treated today. We won't be back. Get it together.

I cannot say enough positive things about the care from Dr. Walsh; she gave us our daughter back…read more Dr. Walsh was attentive and took time to understand not only my daughter's condition but also her concerns. I was deeply impressed by her expertise, and her treatment was spot-on.

Why do I LOVE Dr. Walsh? Let me count the ways…read more.. Dr. Walsh does not take insurance, doesn't have any other doctors in her office, and doesn't have nurses or a receptionist. Scheduling is all online, through her very informative website. While some may see that as a negative, I see that as a positive, especially when looking at the cost of service. I am paying a low, preset fee to see the doctor. I am not also paying for a receptionist, an insurance billing specialist, and a nurse. I pay my $90, I send the bill to my insurance myself and I save a ton of money. Dr. Walsh does not have a receptionist or nurses. When I go see her, I see HER from start to finish, instead of passing through various people to get a hurried 10 minutes of time with a physician. Contacting her is also easier, because I don't have to go through multiple layers to get to her. You know how it usually goes....call the office, leave a message for the doctor, get a call back from the nurse, explain everything to the nurse, who will then discuss it with the doctor, only to get a call back from the nurse saying the doctor wants you to come in. Ugh. With Dr. Walsh, I email her directly, and she either emails or calls me back in hours, not days. If she can help without coming in to see her, she will. She is not in it for the cash. Dr. Walsh does not have back up doctors. This means you are never confronted with a total stranger if something happens. My niece had a rather unpleasant experience with a cyst, and not only did Dr. Walsh come into the office on a Sunday night to take care of it, she even offered to go to my niece if she couldn't drive herself. No backup doctor would do that. Actually, unless you are having a baby, no regular or backup doctor does anything after hours, you go to the ER with all the other injured/sick people. Dr. Walsh doesn't have a thousand patients. This allows her time to keep tabs on things like prescription prices, and where and how to get the best deal. Did you know that sometimes, it is cheaper to pay out of pocket instead of insurance? Neither did I, until she told me that my $35 inhaler through insurance was $12.50 at Costco if I didn't use my insurance. Copays are tricksy and she knows where you can get the best price. Because she keeps her patient list small, she knows her patients. Really KNOWS them... she doesn't need to look in my chart to know why I see her or what is going on. She knows my name, my history, my family, and all the other aspects that you learn about people you know. This is only part of why she is an excellent physician. And here is the really important part....she really is an excellent physician. She knows her stuff and she will take good care of you. You will feel cared for, not rushed through an antibiotics cattle call. If you are looking for a practice with lots of warm bodies to pay attention to you, then this isn't the practice for you. If you are looking for excellent medical care from a wonderful physician, you won't find better than Dr. Walsh.

Only spends 10 minutes during scheduled visits. I was hospitalized in October due to high BP. I…read morecalled his office to alert him and asked for a callback. He did not return the call nor follow up. It's now January. The appearance is that he's managed by Privia - x number of patients per hour/day/week/month. Referrals from his office are of no consequence - so off to the emergency room! I needed a boil lanced, and he referred me to another doctor down the hall whose availability was one week out! I went back to the ER & was home in two hours. His office calls with lab results. However, it's back to the Internet for interpretation. My cardiologist had to call his office several times for information that was not posted to my records. He has a good personality - but not a practice.

Dr. Chudha (or Chuds as I refer to him, unbeknown to him as) is my primary care physician. If…read moreyou're wondering how to pronounce his name, no need, his receptionist says it when you call to make an appointment. Appointments aren't too hard to come by. If ever I have an "emergency" they can squeeze me in within a day or two, although I might have to wait awhile once I get there. As for regular appointments the doctor is usually running a bit behind, I won't lie, but I like him so much I don't mind waiting. In fact I'm not the only one who likes him, my whole family does. My mom, dad, 3 brothers, 2 sister in laws, best friend, and I all go to Dr. Chudha. It's quite amusing actually because sometimes we bump into each other in the waiting room. He's very patient, thorough, can be funny, and makes you feel very comfortable. I highly recommend him.

Since June 20th, 2026, when I was scheduled to be seen by Nurse Adhikari, I've had to call the…read moredoctor's office (your office) several times (at least 6 times, if not more), in addition to sending an email. This was my semiannual visit, and the whole purpose was to have a refill on my medication. The day after my visit, I went to the pharmacy, and they had not yet received the doctor's order. I called the office, and they had to ask the nurse for the prescription; they didn't have it. When I went to the pharmacy a few days later, only one of my prescriptions had been sent (levothyroxine), and I had to call back for Prolia. When I was with the nurse, I specifically asked for my bone density results. Yet she forgot that there is a need for medicine when you have osteoporosis. The medicine (Prolia) needed a doctor's approval. I had to call my insurance company three times to ask whether they had received approval for Prolia, and each time the answer was no. I called the doctor's office, and they didn't know how to work the system to send the approval. Finally, they lied to me and said the insurance didn't approve the medication and that it has to go through a specialty pharmacy. I called my insurance today, and they did not know anything about this claim. There was no doctor's approval for Prolia on my file. My insurance agent called your office while I was on the phone, and I was listening for them to leave a message. There has been no response from your office yet. This is the worst I have seen any medical organization perform in my 69 years of experience. I did not think this level of ignorance from a doctor's office was possible.

I'm a new patient and my first visit was perfect. Front desk staff was friendly and prompt. Dr T…read morewas super attentive and knowledgeable. The office is in the hospital so I was a bit confused. But I found it the lady at the front desk was helpful.

Terrible waste of time, not helpful, unpleasant.... Please avoid if you require proper medical care!read more

Great doctors, physician, assistants and support staff! Quality care, knowledgeable, kind, and…read morecompassionate, they are the complete package! Thank you, Nova Pulmonologist! Excellent surface!

Dr. Sep was so thorough and patient with my mom, and very knowledgeable about rheumatology. His…read morestaff was wonderful as well, and we had no issues with rescheduling an appointment.

Dr Sep is a very thoughtful physician. He has helped me manage my arthritis and clearly explains…read morethe course of action. The staff have been responsive to my emails/calls, helping me manage flares and meds. I highly recommend Nova Arthritis.

Best care team I have encountered in 40 years. Amazing Dr. and staff. Very informative and fast…read moreresponses. Dr. Manchireddy is absolutely amazing. He is the doctors' other doctors use and recomend.

The team here is incredibly kind, patient, and attentive. From the moment I walk in, I feel…read morewelcomed and cared for. Every staff member takes the time to truly listen to my concerns, explain things clearly, and make sure I'm comfortable. I've never once felt rushed or that the quality of care was anything less than excellent. It's rare to find a medical office that combines professionalism with genuine compassion, and I'm grateful to have them as my healthcare team! If you read this, thank you Dr. Manchireddy You really help calm my anxieties because I always seem to think I have the worst possible illness before I walk into your office lol.

Finding a doctor can be such a daunting task sometimes. Especially if you're a hypochondriac, like…read moreme. Does this doctor have credentials? What are the office hours like? What are my chances of scoring an appointment last minute? Will they think I'm weird if I ask too many questions?! I was recommended to come see Dr. Thathagari at the NOVA Medical Services Center from a co-worker of mine who too can relate to my nonsense hypochondriac concerns. I thought I had meningitis (turns out it was more or less just a bad headache) but Dr. Thathagari answered my countless questions and concerns with a high level of professionalism but also with a slight sense of good natured humour. One thing that is comforting is if you call the office after hours if you have a question or suddenly get sick, Dr. Thathagari always checks the office voicemail and sometimes calls are forwarded to her cell phone. That is SERVICE if I've ever seen it!! I've never had a doctor do that before. So awesome. It's nice to know that doctors have that much concern for their patients. As for finding appointments-- I was able to get a weekend appointment with no problem at all. Their hours are pretty flexible and the office is open, at the latest, around 6 pm on weekdays. So if need be, you can schedule an appointment and not have to take time off from work-- a win-win situation. One thing to be wary about is that this doctor's office is shared with a pediatrician's office-- I rolled up to the office and I got some odd looks-- people must've thought I was lost! Rest assured though, you're definitely in the right place.

Great dr they are now at 43130 amber wood plaza south riding va…read more It's a very friendly office and I have never had a hard time making appointment. She handles questions very polite and professionally. I have never had a bad experience coming here. The new office is very clean and easy to get to.