So helpful and quick! Thank you so much for the fast response and taking the time to answer all my…read morequestions! Carmen is an amazing agent!

I've been with State Farm for almost 30 years. They are reliable, organized, friendly, and…read moreprofessional. I notice the small details such as returning my emails and phone calls in a timely manner and the annual birthday card they send me. To me that is elevated customer service. Everyone at Carmen Ritz is cheerful and eager to help. Special shout out to Shannon for going the extra mile and making sure I had all my questions answered.

Juli has been absolutely amazing!! We were insured with another company and when the broker and his…read moreoffice stopped responding to me I decided it was time to look elsewhere. Not only were the rates I got from State Farm significantly cheaper, the communication and correspondence was excellent! Juli has been responsive to every question and request. Her customer service is the main reason we switched!

I am basing my review around my experience with Mariah Eubanks who even sends me a reminder if I…read morefailed to make a payment that month and responds immediately whenever I have a question or concerns. Simply a great agent who takes the extra step when needed. Thank you for the great service Mariah

Someone hit and ran me just before the holidays, on a Friday. Instead of getting me help, they had…read moreme wait until after the holidays to do anything. My car sat for weeks before a tow even came out, let alone any plans for how to fix it. I would never have expected a major insurance company to put me through this. I wish I never switched from GEICO. This was hell. Not only that but the shop they took my car to scratched my car, chipped my mirror in 2 places and gave it back to me with a non-functioning window on top of all that. And when I tried to get them to fix it they said the insurance would need to take ANOTHER deductible fee because what the shop did is separate from the initial crash. I'm considering filing a small claim against Calliber Collision, State Farm's "preferred" shop. And as for State Farm, I'll be switching from them soon. Any other company would be better than this. They are the WORST.

Very pleased with Matt and his staff. They are always professional, prompt, and courteous. I had…read morea conversation with Nicole yesterday, which initiated with me. She was very personal. She said she did not want to get in my business. I told her I would welcome any suggestions. She began to offer advice as if I were her, mother, sister, daughter. Her goal was not to increase by premiums, but meet my needs. I wouldn't want to be insured with anyone else.

Kim who works for State Farm and office of Wayne Wallace helped me with the issue I had with my…read moreLife Insurance Policy. She was professional, kind and consistent. She followed through with everything that was required to resolve the issue without prodding from me She understood how important this was to bring to closure timely. A phenomenal job done.

From the owner: The Wayne Wallace State Farm Agent office serves Clayton, NC, and surrounding communities like…read moreRaleigh, Smithfield, and beyond. With over 40 years of industry experience, we offer Auto, Home, and Life Insurance, among other services. We are dedicated to being your Good Neighbor in NC and VA, providing exceptional service backed by personalized coverage. Call or visit us today to discuss your options. License #: NC-423683, VA-519871

I was with Bonnie for over 18 year and State Farm overall for nearly 25. I made a major move and…read morehad to cancel. Never had a single problem with The service - always timely and proactive. Would do business with Bonnie and her team again without question!

I am very pleased with the service I have received as a customer of Bonnie Byrne State Farm. I have…read morealways gotten good service from her employees. I am leaving this review because of the professionalism of Joe.,He explained my situation to me clearly and followed up with answers to the questions that I had. I would recommend them to everyone.

Always great service any time I need help. Good customer service always insures that I stay on as…read morea customer.

I've come to realize that insurance is very similar everywhere you go. Some companies have good…read morerates one year and they be bad rates next year. What I started to put my faith in and realized is much more valuable is the quality of the agent and the relationship I have with them while I'm with the insurance company they represent. Over the last few years my experiences with Morgan and her team at her State Farm Insurance Agency have been nothing but exceeded expectations. They have recommendations for every situation I am seeking advice for and it always feels good to put my money into a business that the owner is a local and charitable Community leader.

We've been with Tim Farless for a couple of decades. Just an excellent group to work with. Today,…read moreDecember 23, 2022, RIGHT BEFORE CHRISTMAS, we called for a last minute need that involved transferring a renter's insurance policy for our daughter moving 12/27, and Dori was so very helpful. She contacted the apartment complex to verify their requirements for a policy, wrote up the new policy, and then emailed/mailed it to the complex, to us, and to our daughter. Excellent. Excellent. Excellent.

I have always depended on the professional time and attention the staff has always given me when…read moreI've called about various question's I might have about my account.

Thank you Rodney Vance for explaining all my coverage. My options and the situations that put the…read moredifferent scenarios in perspective. It was a pleasure and getting MORE coverage for LESS was the cherry on top of that sweet cake,

I spoke with Rodney on Friday about moving insurance carriers. He quoted me for auto which was…read moregonna save me about $75 a month. He called the next Wednesday to confirm the auto and home policies. He ended up saving me even more on my auto and brought my premiums for my home down. Call them! You will be glad you did!

Great service on my insurance why go anywhere else moved down here over 7 years ago and I was lucky…read moreto pick John Tudor State Farm for my auto & rental Ray Coppola

I can't say enough great things about John Tudor State Farm, especially my agent, Ryan Livengood…read more After constant issues with NCFB, Ryan came in flying to address all my insurance needs. He bundled my home and auto policies with very competitive rates and comprehensive coverage. Ryan went above and beyond--patiently listening to my frustrations with my previous provider and even guiding me on resolving some of those lingering issues. I truly feel like I have my own dedicated team making me feel like a VIP. Highly recommend!

Melissa Higgins, an agent with Jill Gibson State Farm Insurance Agency, is nothing short of…read moreamazing! When I relocated to North Carolina, Melissa guided me through the process with incredible kindness, patience, and professionalism. She truly listened, answered every one of my questions with grace, and made me feel completely at ease -- as if we'd known each other for years, even though we had just met! She handled the transfer of my policies from Kim Musser's fantastic State Farm office in Maryland to North Carolina seamlessly, all while making sure I got the best rates possible. If you're looking for an insurance agent who genuinely cares and goes above and beyond, look no further. If I could give Jill Gibson and her team -- especially Melissa -- a billion stars, I absolutely would!

Jill helped when we had a major flood and had our whole first floor destroyed. She went to bat for…read moreu with the main office including. Finding the right people to talk to . With out her help we would be still in an apartment. Thanks Jill!