I have been going to this practice since November 2024. It is the most organized medical practice…read moreI have seen. The staff is always very efficient and pleasant. The doctors are great and spend time with you. I don't feel rushed and my doctor listens to what I have to say and how best to treat me. I am always called in to the office at precisely the time of my appointment. I highly recommend this practice.

Great physicians. The staff and office flow was a smooth experience. Everyone was kind and friendly.read more

Dr. Pursell is very kind and understanding. She took time out of her busy schedule to speak to me…read moreabout an important medical question. The wonderful part was that I was not a patient under her care at the time of the question. This shows that she has really good character and is willing to help when she can. She puts humanity back into medicine and I am thankful and grateful for her time.

Dr Purcell had come highly recommended to me. I changed Drs so that I could get into the…read moreDoylestown circle of care. I pursued a mammogram and there were abnormalities that required further investigation. Of course, I was nervous. I was on the road for work and had a small window of opportunity for her to contact me for results. I emailed the practice with the times I would be available. She made sure that she contacted me during that window and she was clear, compassionate with providing the results and invited me to contact her with any questions that may arise. Big time, thumbs up.

Switched my mother to this practice a couple years ago and I've been please with the attention and…read morecare my mom has been receiving.

AVOID AVOID AVOID!!! I'm a new patient trying to make an appointment to switch from pediatric to…read moreadult health. The process I had today made me look outside of Doylestown Health as a whole because of how unprofessional and MEAN the interactions at this location were. Here's a summary of my experience: I called the number to make a new appointment. This lady was nice and said they would call me back and took my name and number. A few hours had passed and their office had closed so I assumed they would call back on Monday since it wasn't mentioned that they could potentially call after hours. At 4pm, which is when the office closed, I stopped keeping a close eye on my phone. At 5:11 pm I got a phone call from a lady named Kimberly, who's phone call I missed, so she left a voicemail instructing me to call back and hit option 1 on the phone. I called her back within a minute of receiving the voicemail. I hit the number 1 option on my key pad and it automatically ended the call. I tried this again 3 times and it kept ending it so I concluded this wasn't the correct option. The first "option" listed on the automated message was to dial 7, which was the provider on call. This seemed a little weird for me to call the provider on call but that's what I was instructed to do so I did it. I called and the provider sounded less than happy to receive my phone call and in fact HUNG UP before I could even get a full sentence out. Clearly I wasn't supposed to call that number, but you would think the provider could have at least heard my first sentence and nicely said this is the wrong line for this and redirected me. It was clearly an accident and could have been handled a lot nicer and, most importantly, more professionally. I was extremely disappointed with the results I got from today's efforts. I would have been fine calling back on Monday to try to schedule. The fact that the providers were so quick to be rude made me instantly change my mind and look at Penn and Jefferson health. Maybe work on better communication and phone etiquette and you won't lose patients from a basic interaction!

Bottom class service from money hungry fools. Lisa was extremely unprofessional when calling my…read morefiance over $200 after 10 years of being a loyal paying customer they made bs excuses and dropped her as a patient right as her meds ran out and refused to help her or sympathize at all.

Very rude and unprofessional staff at this medical office. Definitely not the experience I…read moreexpected. This medical office needs better customer service.

This group is excellent from front desk to the best doctor ever( Dr Sydney SALTZMAN. She found…read moresomething that no doctor ever found. It changed my life when I got treatment. She is so kind never rushed . Takes all the time I need. I have had to go to other doctors before I found Dr Saltxman. All horrible. Other Doctors in my experience don't give a hoot. I had pnm. My one Doctor never returned my call when I said I could not breathe. Another Doctor said I would have important paperwork filled out maybe in two weeks. Unfortunately the other Doctor would not listen to me. Then I found Dr SALTZMAN. I hit the lottery with her. She sees me the same day I call. She is available on weekends. If you are tired of crappy doctors. Go to palasaids family practice

I cannot express how grateful I am to have found Dr. Susan Lipson. After years of seeing doctors…read morewho seem to have their own agenda, listened less, and prescribed more I went to see Dr. Lipson. She not only spent time and listened to my concerns, but she fully included me in the decisions about my health care and offered multiple referrals and services to remedy my concerns without only medication suggestions. She is extremely easy to talk to and I feel fully comfortable sharing everything with her thanks to the time she spent getting to know me and her incredible caring "bed side manner". I was a little reluctant to write a review because I don't want to have an issue with getting an appointment with her however I strongly believe others deserve to benefit from her service oriented approach and authenticity so I couldn't resist sharing for their benefit and the need for her style of medical care experience. Many thanks to Dr. Lipson, she is a game changer and I'm so appreciative of her treating me as a person & not just a patient.