1. Michigan Heart PC

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    Livonia, MI

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    Michigan Heart PC

    3.0 (2 reviews)

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    Ascension Providence Hospital, Novi Campus

    Ascension Providence Hospital, Novi Campus

    2.4(150 reviews)
    8.7 mi

    Great care top to bottom. We were checked in quickly with kindness and efficiency. The doctor saw…read moreus soon thereafter and delivered an easy to understand diagnosis and follow-up recommendations. The nurse administering medication warmly about 20 minutes after our diagnosis. We were out in under two hours. A heartfelt thank you to people who work harder and in more intense situations than most of us will ever understand.

    My wife is writing this as her experience. I spent the entire night here last night. Let me begin…read moreby saying that I live 2 minutes from this hospital, but I NEVER come here. I have never known anyone that has come here and had a good experience. The only reason that I ended up here is in desperation. I somehow twisted my rib cage area and was in terrible pain. This was around 9:30pm. I went to my usual hospital choice. Huron Valley but they were packed for some reason and had a 2 hour wait which never happens there. So, thinking I only needed a pain shot I would go to Providence and get back home quickly. I got to Providence and only about 7 people in the waiting room, so I decided to stay. Turns out in Trigae I believe her name was Lori. I'm not sure why but she decided I needed an EKG. Good choice on her part. She discovered that I was in A-FIB and got me to a room quickly. Other than the 8 hours wait in the Emergency room waiting on a bed to be admitted the care wasn't bad. The doctor was nice and seemed attentive. The nurses were nice and helpful. Wish I could remember all their names, but one nurse named Aaron was especially kind and helpful. I don't understand what takes so long in the ER to be admitted. Maybe they admit to many people. IDK. There was about 4 other people waiting to be admitted as well. Now here is where the problems began. I was taken up to a room about 6 am. It of course was shift change and a mess up there. They had everyone that came up at 6 in the wrong rooms. So, after getting everyone in the right rooms the nurse comes in and says that she will get me something to drink and she set a heart monitor on me. I told her that I have been in the ER for 8 hours and she says IDK why. There were beds. They wait until shift change This was 6 am. So, she says she will be back with the nurse taking over the morning shift. She brings in the new nurse; Michelle Turner I believe is her name. I told her that I have to have some pain medicine as soon as possible and water. She says that she will be back after she goes on these rounds and hands me a heating pack and says here that should take the edge off. And tells me don't move without calling for help. We set alarms to the beds. Yeah, I don't think so. I'm not a fall risk or a toddler. I don't need alarms on my bed. Okay, I figure that should take no longer than an hour. At 8:30 am I sent my husband out looking in the halls for her. That's 2 and a half hours later. By this time, I'm in such bad pain I can't sit still. My husband finds her and reminds her that I need pain medicine and that I need some water. She says that she has to wait for my diet to be posted before I can get any water. I told her that I have been drinking water all night in the ER and that I am not having any surgery or tests done. So now almost 9 am. I got dressed and went to the main nurse's station and said that I was leaving now and wanted my needle taken out of my arm so I can go. They tell me to go back to my room, and they will call for the nurse to take it out and have me sign a paper saying I was leaving against their recommendations. The nurse shows up at 9 am asked me what's going on? She says that she has been working on getting me my pain medicine and that she thought she was doing good for 9am! What! I said it's been 3 hours, no pain meds, no water, nothing. I said I'm leaving, and she proceeded to tell me that what I had was serious and could cause a stroke. I said I know this and I will be going to a real hospital when I leave here to follow up. Which I did directly. I left there and went directly to Huron Valley and was in and out in less than an hour. They ran tests, did another EKG said I was in normal rhythm. Diagnosed the pain in my side. Gave me a pain shot. Save yourself the hassle. Go directly to Huron Valley. I've been going there since the day they opened. Have had surgery done there and all has been a good experience.

    Photos
    Ascension Providence Hospital, Novi Campus - Room in ER

    Room in ER

    Ascension Providence Hospital, Novi Campus
    Ascension Providence Hospital, Novi Campus - Emergency Entrance

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    Emergency Entrance

    St. Mary Mercy Livonia - Dressed up for the holidays

    St. Mary Mercy Livonia

    2.2(123 reviews)
    0.1 mi

    I had a decent experience here. I was admitted to the psychiatric unit in December and found the…read morestaff to be professional and efficient. I was seen by multiple doctors on my first day and had an incredibly large (almost too large - it was impossible to remember names) care team. Not a single person was unpleasant or difficult to work with. Truly an excellent team all around. The facilities, on the other hand, were a bit lacking. Sure, I'm not expecting a 5 star hotel, but the bathroom in my room was a little grimy and they definitely could have made the common areas more enjoyable (eg more communal seating around a TV, some games or books out for entertainment, etc). There was truly nothing to do during down time besides lay in bed and stare at the ceiling. It's a shame because they even have a little free library downstairs in the main wing of the building where they could take/trade books if needed. Of the (unfortunately many) psychiatric wards I've been in, this was by far the worst in terms of opportunities to entertain yourself in between groups. The groups, however, I found were nicely varied. For example, we had pet therapy one day, an exercise group another, a relaxation group, and so forth. It definitely cut out some of the monotony I've experienced elsewhere when every group is some BS about coping skills or CBT/DTB. One major plus I found was that the food was good, exceptional by hospital standards, and you could order your own meals from a fairly expansive menu. Overall a pleasant enough experience, relatively speaking. They should be impressed with their employees in particular.

    It's a very liberal hospital. Don't ever take your family members there. I don't even give it a one…read morestar my aunt died there in April 2025. I believe they gave a drug for her lungs because she had pneumonia and good doctors call it run. Death is near! They sent her home to her nursing home where her kidneys failed. Now My mother is there right now. They wanted to give her Pepsi and I asked to just give her water and the liberal nurses verbally attacked me and then called security. Don't take your family members to this hospital. You'll never see him again!!

    Photos
    St. Mary Mercy Livonia - Gardma

    Gardma

    St. Mary Mercy Livonia - Sparse number of chairs to sit.

    Sparse number of chairs to sit.

    St. Mary Mercy Livonia - South lobby

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    South lobby

    Michigan Heart PC - cardiology - Updated July 2026

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