Booth is an excellent dentist. In addition to superior skills and knowledge, he posses the…read morerequisite bedside manner that makes your experience informative and positive. Just having had a tooth extracted, I'm not in the mindset to write a lengthy review. That being said, the positive experience did provide me the need to properly recognize and note a well deserved acknowledgement. I'd give the man 6 stars if I could.

I unfortunately had a very negative and traumatizing experience at General Dentistry of Cape Cod…read more I discovered the practice when I had a small chip in an onlay during the time that many practices were closed due to lack of PPE and COVID-19 restrictions. I was thrilled to find a practice that was in good shape to open and could help me within a week of calling about my situation. Upon my arrival, I noticed that the practice was taking health and sanitation precautions very seriously, which is certainly a relief during this time. When examining my tooth, Dr. Uzpurvis expressed concern over what was tooth and what was onlay. The onlay was done using CEREC technology so the color was designed to match my natural tooth. When examining the X rays, I was told there were two white lines beneath the surface which must be a crack, so he drilled very far into the tooth and prepped it for a crown versus an onlay. I was not having any pain under the tooth and the chip was just a small chip on the side where food was getting stuck. When I showed the X ray to my provider who put in the onlay, she explained these were actually cement lines, not a crack, which explains why they only appeared below the surface. The prep was very painful. I usually have a high tolerance for pain, but this was unbearable. I went home swollen and was told to come back the following week for "ES." I asked what this was and Dr. U said "don't worry about it, we just move around the gums to make room for the crown." I woke up the following morning with blood on my pillowcase and in my mouth from the dental work. The temporary crown I was given was very uncomfortable. When it was ultimately removed the base of the crown had not been shaved down and was very rough on the skin. Shaving down this crown would have taken 2 minutes max and alleviated so much discomfort I was experiencing, but this was just one example of the patient not coming first at this practice. It was also too wide. I returned to the office the next week for the ES, which is actually electro surgery - a gingivectomy. I was not at all prepared for this invasive procedure. Essentially a tool is used to burn the gums around the tooth. It was very painful and leaves your gums raw. This procedure took place on May 18 - it is currently July 20 and my gums have still not fully recovered. After the ES was complete I was in a lot of pain and required more novicaine injections. I was then given an Advil and a Tylenol as I was not prepared with any pain medication, not understanding what type of procedure this would be. Finally we were done and the mold was taken for the crown. After looking at the mold I was informed that this procedure was not the right one and I was going to have to wait weeks to heal and then go back in for a crown lengthening surgery. I broke down. I was already traumatized from this surgery, and now I need another? I asked for an explanation. Dr. U said that when he got halfway around the tooth he thought it might not work but kept going. I asked why we didn't catch this beforehand and got a few frustrating responses. The first was "I was trying to save you some bucks" and the second was "I mucked up, this was the wrong procedure." This was all so shocking to hear. As a patient, I want to know the risks of a procedure before going into it so I can assess if putting myself through something very invasive to potentially save money that may or may not work would be worth it. I was not given the opportunity to understand any of the risks or really any of the decisions being made while I was in the chair. Because I was in pain and clearly upset from sitting through what turned out to be an unnecessary surgery, Dr. U liberally prescribed me a Tylenol with Codeine and Lorazepam - a drug I had never heard of or taken - to treat the anxiety of coming back. I was told Lorazepam would "feel like a glass of wine" and to take it on my way in. I was not about to trust taking a new drug after this treatment and threw the bottles away. I called my regular provider after this experience, and she offered to take a look at my case the following week now that her practice was up and running. I was shocked to see that much of the onlay that I believed was taken out was actually still intact, which means we probably took out a lot of good tooth in prepping for this crown. I had the crown done elsewhere. When I went to bill, my insurance said Gen Dentistry billed my insurance as if the crown was complete, which is unethical. Instead of admitting to insurance they offered to send me the check and I could turn this over to the new provider. When the check didn't arrive I was told it was sent to an old address. I asked to stop payment and send a new check and was given attitude, and that we'd have to "check with the doctor." I remained patient and polite and still was treated like I was asking for too much. Practice also refused to refund my out of pocket deposit.

Dr. Demarest and her staff are fantastic. My husband and I have been patients of their office for…read moreyears and have never had an issue. Recently I had to replace an old oral appliance and Dr. Demarest made recommendations based on my sleep apnea. I've tried C-Pap machines but with claustrophobia couldn't tolerate that device, so with an upgraded mouth guard designed for sleep apnea I've had great success with the oral appliance as treatment. I'm one of those "chickens" when it comes to any kind of dental work and they've always been compassionate and patient with my phobias. A special thank you to the Practice Manager Beauna who helped me to navigate my medical insurance coverage for my oral appliance. She has jumped hoops with the insurance co on my behalf, going above and beyond what she needed to do so my insurance would cover my appliance. Thank you!!!

I love this practice!!!!! Doctor Demarest is great and the staff is so pleasant. I really like…read morethis place and highly recommend them.

Best dentist and best hygienist team I've ever had. Dr Tracy is highly skilled, up on all the…read morelatest, takes pride in what he does, and does really good work. Hygienist (usually I have Brian but others are equally good) is thorough, painstaking, experienced, and really knows his stuff. Good people who care about what they do. Do what Dr Tracy and his team say and your health will improve!

I would highly recommend this Orleans Center for Dental Excellence! Everyone was friendly! They…read moredid an excellent job!

I finally found him! An excellent dentist who does top…read morenotch work with a great chair side manner - reasonably priced - and a friendly and helpful staff... Right here in Orleans on the Cape! My saga began decades ago in the Seattle area. I needed lots of dental care due to some sporting accidents and I had a great dentist from Sweden, but he retired and moved before I could get the work completed in my mouth. Since then I worked with a super dentist in Bellevue Wa, but implants were new to him and I needed implants - 7 to be exact. When my wife and I moved to the Cape we discovered finding good doctors wasn't easy. And finding a good dentist was even more challenging. One DDS I interviewed with in Provincetown examined me in 2021 and proposed implant solutions at the tune of 100K +. Woah! We almost started but then he demanded proof of Covid shots before he'd work on me. "Papers please!" Really? No way! Fast forward... my wife sees an ad for Dr. Kenny in Orleans so I got the check up and cleaning. He then fitted and installed two crowns and did it in one day! I couldn't believe it. No pain! He has the equipment to do everything in house! Wow! No more waiting for the lab to mail you the crowns! Joy! And his equipment is state of the art! Today I had an extraction and four (4) implants done - one upper and three lower and it only took a couple of hours... the extraction was the toughest part. And it does come with some discomfort, but this is normal. I feel excellent and am so happy I'm on my way to a full smile! Thank you Dr. Kenny! You are the best! And Marissa is Awsome! Marissa will greet you at the front desk with a beautiful smile! Something we all need! A "How ya doin" checkup in two weeks then the crowns in August after the bones heal ... I will update! PS - Don't put your dental work off as I did. It's time to make your appointment with Dr. Kenny and the Orleans Center for Dental Excellence!

5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.

Dr. Nguyen is AMAZING!! I have had some bad experiences with dentists but Dr. Nguyen and his staff…read morecould not have been better. They were professional, caring and answered all of my questions. I would recommend them highly. Anthony P. Chatham

Very friendly doctor and staff. The doctor explained everything that was about to happen. Procedure…read morewas pretty much pain free. Would definitely recommend this doctor.

I freakin' love this dental practice. they are so friendly and professional. don't mind at all…read moregoing over on the ferry from MV to go here. I recommend for anyone.

Cheerful, high competent and thorough. Erica explained each thing she was doing during my teeth…read morecleaning. She is a treasure!

Dr. Esrawi is professional, kind and does amazing work! He truly cares about his patients and goes…read moreabove and beyond to make sure the work he does is Perfect and that the patient is satisfied. His office has state of the art equipment comparible to Boston or any large city right here on Cape Cod! The staff is professional and kind and makes you feel like family. I do not like having dental work done but I truly find it a joy to spend a few hours with Esrawi and his team! Karyn Najarain