Rather surprised by all the mixed reviews here. I'm fortunate not to need much in the way of hard…read morecore dental work. I have used numerous different services, teeth whitening, snore guard, and some cosmetic work to my front teeth. Of course, Dr Rubinchik is my regular dentist and I come in for cleanings every six months. The dental hygienists do a good job and everybody has always treated me well and seem friendly. Recently, my mom was visiting from out of town and she need emergency work on her front tooth. Not only did Dr. Rubinchik call me back promptly on a Sunday and discussed with my Mom her situation, but he came in early to see her first thing Monday morning and get her what she needed. Seems like dentist these day are all about getting you in and out and I have never felt that way at the office. When you find somebody who truly cares about patients, that's a solid 5 stars in my book.

Mr Dale it's a big time jerk, and his staff are very rude and not friendly at all. I'm actually…read moresuing him and taking him to small claims he has refused to give me back my copay money back, he broke one off my tooth on a very poor cleaning job, and there office staff are very entitled and think they owe the place... I would not recommend this place even to my worst enemy... literally! I really do mean that.

Came here with my mother as a translator because she had an appointment here. The Doctor is very…read morekind & was helpful! Wait time to be seen with an appointment was about 30min at most with appointments we came here 2 times & both visits were pleasant. Only 4 stars is because waiting area is really small and if there is a lot of people it feels crowded.. overall good doctor.

Man this is a hole in the wall look up u might pass it up.. my appt. is 11:00 it's now 12:00 and…read moreI'm still waiting.. The Chairs Feels Like u sitting in the palm of somebody's hand .. VERY SMALL BUT U HAVE TO WAIT 2 Hours Anyway.. That's What I Was Told When Setting Up My Appointment.. So Small Gurl @ The Desk Got A Personal Call She Had ToGo To The Fire Exit Stairs To Talk..

After arriving on time and sitting of 20 minutes at the lobby, I asked what's going on. And, that…read morewasn't easy by itself since front desk personal was busy talking and laughing in a back room. Then, I was asked to reschedule the appointment because Doctor Threatt was still busy with the previous patient. Amazing. What stroke me was the behavior of the personal: no attempts to give me timely updates, no friendly discussions on how we can handle it. On the contrary, the front desk lady look surprised that I don't understand how is it possible. She told me it is normal to have this kind of delays since Doctor Threatt is a unique specialist

Dr. Threatt is the most caring & funniest doctor I know. He is extremely knowledgeable, but yet so…read moredown-to-earth. He always takes his time to explain everything & answer all my questions. Although I hate getting my problems checked out, I always love to have a conversation with Dr. Threatt. He is very patient & understanding!! If you need to see a urologist, I would highly recommend the best urologist ever: Dr. Threatt!!

I have been Dr. Shinohara's patient for more than 15 years. My opinion is that he is very smart…read moreand very skilled. You will not find a better MD to deal with prostate cancer or bladder cancer or BPH.

I had a 2:30 pm appointment. They took my vitals at 3:15 and I walked out a couple of minutes…read morebefore 5. I didn't leave the exam room for all that time and NO ONE came back to update or apologize. The staff is rude and not helpful at all. The practice, outside of him, is not helpful either. Go somewhere else.

I have been seeing Dr.Zitman for over 6 years and he is about to retire this May. Due to the good…read morereviews about Dr. Jallilie I decided to chose her as my PCP. I really like the entire Staff and one suggestion is to learn how to use their Patient Portal as this is the best way to communicate any issues with your Dr and their PA. As my Insurance is part of SCCIPA and you must select your PCP as an HMO patient its great to know that they have a wide range of Drs. that they can refer you to. For instance I see Dr.Ball due to my Acne and am seeing another provider Dr.Kahan to help me navigate some Neurological Symptoms. The benefit is that they all work with each other so that way they know how to best help me! SCCIPA also has a Patient Concierge to assist after a hospitalization, with accessing health care and there is a Nurse Triage Line as well. I like the fact that I can go to Care Now Urgent Care on Blossom Hill Rd. in Los Gatos as well as to El Camino Hospital Los Gatos. The important thing to remember is your health is number one priority and some of these Yelp reviews I believe are baseless. If you know how to navigate the system and make it work for you this practice I am sure will be the one for you. Also I like the fact that there is a Labcorp on site next door for Blood Work and other Lab Work and one can also use Valley Radiation Imaging one of the oldest Imagining centers. Also you can go to Good Samaritan Hospital and O'Connor Hospital as part of SCCIPA and your local CVS or other Pharmacy.

I have been seeing Dr. Jalilie for several years now and I really love her as a doctor. She listens…read moreto your problems and offers multiple solutions. Her goal is your wellness and high quality of life. That means she suggests life changes as opposed to just throwing medication at a problem. The only reason for 4 starts is because it can be difficult to get into see her sometimes. That being said, there were 2 times that I needed urgent appointments because of extreme pain. Dr. Jalilie worked me into her schedule both times so that I was taken care of. In my mind, that is the mark of a good doctor. She is willing to adjust her schedule in emergencies; but it speaks to her skill that regular appointments need to be scheduled in advance and with thought to make sure you are able to keep the appointments.

I've made my final visit to Bay Ob Gyn Medical Group…read more First off, the front counter staff are incredibly cold, overly detached and don't listen to you. This makes for a bad experience to start off with. Next, the doctors look at you as a chart and not a person. It seems like this whole place isn't in this business to help patients, rather just to process them. Looking for a new team that is friendlier and open to more holistic forms of treatment, like chiropractors, massage therapy and nutrition.

Bay OB-Gyn's billing department is conveniently inept when you have a credit balance... and overly…read moreagressive in collecting when a balance is due. When I had a credit balance on my account, they didn't bother to send a client statement for six months. The reason they sent a statement after six months was because I then had an amount due. Not only that, but the first statement I received from them showed a one-month outstanding balance and had a curt note at the bottom that said "pay promptly." No "Thanks for your business" on the first statement, they went straight for the rude option. Less than three weeks after this statement, I began receiving calls from their billing department. Other than that, I was generally pleased with the demeanor and service level of the office staff, and the profesionalism of the physicians. If you choose to go to this office, do NOT pay the deposit they request on the day of your visit if they will be billing your insurance. If you do pay the deposit, monitor the benefits explanition from your insurance company and reconcile it with what you have paid against your actual obligation.

Returning patient. Everything went well. I have another meeting in one month to continue treatment.read more

Dr. T, is the bomb. I had to have a partial kidney removal out of the clear blue sky and Dr.T did…read morethe surgery. He is very good at what he does. Very caring, professional and knowledgeable; you can talk to him. I would recommend him.

Here is what my husband had to say about Dr, Threatt and Dr. Bruno…read more Be Prepared! If something / someone is THAT GOOD ... you sure will have a LINE ...: ________________________ Dear Dreamteam, I bet you get lots of emails like this, yet I feel I have to send this one too. I wanted to thank you both for the very quick and excellent removal of my kidney-stone. Being so very flexible and getting me from the initial consultation onto the operating table just within a few hours was a miracle! Immediately after the procedure I felt so much better and now, on the second day after the stone is removed, I hardly remember the pain I had and feel almost normal. I don not understand why this process is not the normal way to deal with those kidney-stones, rather have the patients suffer a few days or even weeks and at the end the procedure still needs to be done ... I guess its an insurance thing. Dr. Threatt, Dr. Bruno, once I again I wanted to thank you for giving me back my life :-) Feel free to use me if you need a reference ... which I doubt you do. Sincerely,

Its unfortunate I have to give these damn ppl even a single star. The staff at this office have a…read moreserious attitude problem and have no sense of respect for their patients. I'll be fair: the one star can go towards getting an appt same day. Otherwise, they suck. When I had to check out at the end of my appt, the lady gave me a form to give to the radiology dept that had the scan information on it. She took it back crossing something off but when I got to the radiology dept today, there was so much confusion as to what I needed to get done! I was there from 10:35 am till 12:30 pm dealing with their STUPIDITY. And naturally, when I call, I get their low income snooty a$$ attitude that they somehow think is acceptable. They are rude on the phone and in person! If you think that maybe it just happened to me and no one else, hear this: The lady at the Radiology Dept told me they get numerous complaints about this office staff from patients and people in the dept having to deal with them! To the staff at the Peninsula Urology Clinic: don't forget who pays your damn salary.. its people like ME. Next time put a smile on your ugly faces and fake the sweet talk if you want to keep your job!