I got sick. It wasn't fun. I needed to find a doctor. Hearing good things from a friend, I ended…read moreup making an appointment at NEFH. The new patient registration was surprisingly fast and painless. I did have to wait a short while, but that's to be expected from pretty much any doctor you see. When I was finally ushered into the exam room, I could feel my heart pounding and my pulse start racing. Of course it was just the nerves of being in the doctor's office - no one likes having to go to the doctor. Am I right? After only a few minutes in the exam room, I met Dr. Singh. Right away, I knew this would work out. She was very cheerful and down to earth. I could feel my anxiety going down and my pulse got back to normal. We chatted and I felt like I could talk to Dr. Singh like "one of the girls" rather than doctor/patient. What I like about her too is when she explains to you what's going on with your body, she really takes the time to explain it so that you, the patient, understands. She's able to be on your level. That should be what everyone wants from their doctor. The staff is nice and the facilities are clean. And while I think they're all great there, I do hope not to have to visit them very often. I'm sure my insurance company feels the same way.

Dr. Singh is the best. She connects with you on a personal level and doesn't rush you in and out of…read moreyour appointment. She also takes the time to explain things. Only complaint is that their receptionist does not answer the phone....EVER. You have to call and leave a message and wait for them to call you back. So if you are having a little bit of an emergency (not ER worthy) but like if you are in pain or are sick and need antibiotics sometimes they just aren't quick enough.

Even though we have been Dr. Yagudin's patients for 12 years now we just don't get to see him. His…read morefront office schedules us with different people (paramedic staff who are Ok, no doubt). Although he conducts physical exams and granted he is good at his job, any follow up that may be required takes a lot of time. He needs to be more available to his patients. Just to discuss the routine blood work, the front office took a month and a half from the date the tests were done to schedule a face to face with him! For a regular patient or anyone for that matter this cannot be a reliable primary care physician set up. On top of it the staff is rude. Although they speak different languages which gets them to reach out to diverse crowds, what they lack is basic communication. They need to be polite and treat everyone with respect. They also mess up bills and accuse falsely of not paying and when you provide proof of payment, they shove you in the direction of someone called Carol who is some kind of collections agency! It is unfair and totally uncalled for putting us through such humiliation especially since one is careful about paying. There is no coordination between Carol and the doctor's office either. And everyone is ostensibly "doing their jobs!" What a joke! We expect some professionalism from the practice which seems to be more focused on beauty treatments and Botox and even INS exams which are sure shot money.

Dr. Yagudin is that rare combination of excellent practitioner (he is the PCP of choice for many…read morespecialists in the area) and compassionate person. He stays abreast of all the latest and greatest but doesn't jump on the bandwagon of the month. His wife Vera runs the practice and as a result everything is seamless. I am a doctor snob and he is head and shoulders above some of the big names at the Boston teaching hospitals. Great guy, sees the whole family and we have never been healthier or happier!

Dr Olivia is one of the best drs I've ever had if not the best , I can't stand drs that talk down…read moreto a patient , make you feel stupid or don't listen , fortunately she's not like this , she takes the time to listen and I never feel rushed or demeaned , I feel comfortable telling her anything which is very important when you see a Dr , highly recommend

Dr Ravindran is an amazing healthcare provider.He takes his time and ensures his patients are…read morelistened to. I have followed Dr. Ravindran for 10 years now and am excited to see him building his own business, this is the type of healthcare we all deserve.

From the owner: At Kaaya Healthcare, we redefine primary care by blending the best of both worlds—traditional,…read morecompassionate care and cutting-edge technology. Our practice is built on the pillars of "People, Providers, and Populations", ensuring that every aspect of your health is addressed with the utmost attention and personalized service.

This place is amazing!! There practice is the real deal. Very honest and they make sure the…read morepatients best interest are always included in everything thats done. And Jennifer is amazing to talk to. She is so easy to talk to and she explains everything in detail and makes you feel comfortable and makes sure you dont have that feeling of still wanting to ask questions or exactly whats going on she does it all. You can also tell that her heart is all in at her job and it means so much to her and making the patients happy. This place is amazing!!

Very comprehensive and empathetic in their approach. Worked with the NP, Allyson Page, who knows…read moreher stuff and cuts through fads and jargon to focus on your particular issues.

After being on the waitlist for 5 months I was told that I was no longer on the list and never was…read more I have never seen such disregard for patients. Avoid at all costs! No communication or basic respect for individuals. Very sad.

Terribile and unprofessional, made an appt for became a new patient waited 6 months than canceled…read moreme the day before my visit to the office, rebooking me again waited another 6 months than canceled me 3 weeks before my appointment telling me that she doesn't take any new patients..... unreal.... unprofessional and apparently don't care about people health!

I really like Dr Ribeiro, he listens to your problem, is compassionate, nonjudgmental and very…read moreknowledgeable. His staff is very welcoming and always willing to help, they go an extra mile to help you with any problems. I'm extremely pleased and thankful that I've found such a place!

I would recommend urgent care and other appointments very easy too get too and very good lab and…read morevery good staff

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

Love her !! Everything went well she explained to my…read morehusband about Diabeties ! Was very helpful very pleasant !!if I have any questions or need help with anything I just text her and she answers me pretty quickly !!

I've met with this Dr a few times this year. For my next to last appt, I had to wait 45 minutes…read more(after my scheduled appointment time), because she arrived late to the office. There was no apology. Also, no one in the office let me know what was going on. So I had to wait in a small exam room until she finally arrived. Then for my last appointment, after waiting 15 -20 minutes, I asked the staff if the Dr was in the office. They informed she had not arrived yet. So I told them I was not going to wait like I did last time......and I left. Needless to say I'm going to see another Dr..... P.S. It was funny that there is a big notice on the receptionist wall saying there will be a $50 charge if you don't show up for an appointment without at least a 48-hour notice. This is hilarious.