I have been banking with OCCU at the Tulsa Hills location for several months now and they have…read moregreat customer service. They are always helpful and friendly.

This credit union used to be a bank with high standards and integrity, that doesn't exist anymore…read moreunfortunately it doesn't matter if you been a member for years, they don't care about you and lack communication. I've lost all trust with this bank and never been more frustrated with an institution like this.

Now this bank is in a very chaotic state of management and has already started to deceive…read morecustomers! Attention everyone! Please don't say there's something wrong with this bank. I've already received the notice to close my account today!

AVB is the best bank ever. They treat us like family and are the friendliest bunch you will find…read more Beautiful facilities. Fantastic customer service.

The people at each location I have used were very helpful. The bank's ATM's are at all Walgreens,…read morevery safe locations.

We visited the 51st street location and set up new accounts..Jacob was very friendly, professional…read moreand helpful and took care of our requests..We had orginally planned to do business with another large Oklahoma bank (Bank of Oklahoma) but decided to move all of our business to Bancfirst because of the unfriendly, unhelpful attitude of the person I spoke to about coming to the bank to set up the accounts....he was very emphatic that I would have to make an appointment as they only work on an "appointment only basis"..Never any mention that they would be happy to take care of us..I guess they already have all of the business they need!

Fair prices with nice accommodating folks My car looked good…read moreafter being prety smashed up and it didn't break the bank to get it fixed.

I can't say enough great things about First OK Bank. We started a new business and as we have been…read morelearning all the ins and outs of our new operation, the First OK bank staff have been immensely attentive and helpful along the way. The level of service and patience they provide is light years better than other banks around.

Have banked here before they will delay deposits and stack debits to create and reap overdraft…read morecharges they're out to get as much money as they can from you.

I have my own business and opened a business account at the Sand Springs location Jan. of this year…read more2018. Recently I called in to the Sand Springs bank as I had a large unexpected water bill for over $600 come through which caused overdrafts. I called in to the Sand Springs branch and my officer was not in but I asked the guy answering the phone to let my officer know I needed a way to set up alerts either via email, text or at least have the statement sent to me so I will know the next time something like this occurs faster than I did this time. and to please reverse the overdraft charges. I also asked for a phone call back from my officer and was told they would call the next day. No one ever called me back. They did reimburse me for one overdraft but not all of them and never called me back. Today I called into the mid-town branch and spoke to a Keisha and a Tee at the bank. They advised me that I could set up an IBC bank app on my phone which would allow me to have alerts. Wow! If only I had been told that when I set up my account initially and at the very least when I called in to the Sand Springs branch. I will not go back to the Sand Springs branch but will stay with IBC due to the good customer service I received from the mid-town branch.

I walked in to get something notarized, and they refused to do it for me because I wasn't a member…read moreof the bank. Not even for a fee. I was in a bind and in a hurry, so he recommended I go to the "tag office" which is where you go to get your car registration tags... Was he for real??? Bad service or I guess technically No service, so 1 star it is for the uncooperative bank I've never even heard of!

Lori at the 81st office has been great. She always takes time to work with you if you need…read moresomething or have a question about your loan. Very appreciated.

I've had a trust there for the last 4-5 years and Melissa Taylor has been handling it for me…read more Melissa is absolutely awesome!! She is very caring and makes you feel like you are the only thing she has to handle. She always answers emails and calls promptly and you can tell she's truly on your side and wants what is best for you and your situation. I feel like I'm dealing with an old friend instead of just another person. Melissa is a great employee and even better person! Danny Morgan

STAY AWAY!!!! **WORST COMPANY EVER!!** Consider yourself warned!!! We dealt with MELISSA TAYLOR for…read morenearly 3 years at this company. There was HORRIBLE communication. Ms. Taylor NEVER EVER responds to phone calls or emails, and then outright lies about it. (We have solid proof of her lies). Their fees are outrageous. Melissa is disgraceful to deal with. To make matters worse, Melissa is also an attorney. She literally couldn't care less about her responsibilities to clients. Do yourself a favor and go elsewhere!!! Regardless of ANY responses to this review, I have 100% documentation to back up everything in this post!!! Melissa is completely LAZY and dropped the ball for MONTHS, REFUSED to respond to emails and phone calls, AND completely lied to us about disbursements. It is like pulling teeth to get this company to respond or comply with their commitments. Seriously, STAY AWAY!!!!!