I gave Dr. Midkiff a TWO because of the fact she still handles caseloads with PAPER - no MYCHART. This is rather disappointing because she does not have any way to peruse any of my medical history quickly. (Hence, if I come for a visit, she cannot quickly scan any other previous procedures I have had in the past.) Additionally, I had a procedure she performed in her office. The site became infected despite anti-boitics and ointment. Her attitude was 'it will go away'. However, I had to find and go to an Emergency OB/GYN (because of severe pain of site) in order to have the infection viewed and resolved. Because of this other doctor, it cleared up in a matter of one week (or less). I rarely would see Dr. Midkiff because she had a terrific N.P. who I saw. This person was SHARP and seemed interested in my medical care. She is no longer with Dr. Midkiff. With Dr. Midkiff, I often felt I was invisible. Her office manner leaves a lot to be desired. I had been seeing her for many years. Finally, I couldn't take the no MyChart because of my age and overall failing health as a senior. Seniors need to have more consideration due to their medical histories. I now see another OB/GYN in the area which uses MyChart. read more

I absolutely LOVED Midkiff's office.. until today. I haven't had insurance in almost 6 years. I have called twice to schedule an apt. Due to time frame I was considered a new patient. No worries, totally understand. I had called back in April and scheduled in May. Due to a family emergency, I had to cancel I called PRIOR to the cancel time frame. I called back a little later to reschedule and left a message. I was then left a message that I would no longer be seen. I call today figuring it was due to them not taking on new patient. Nope, supposedly I called 8 times to cancel/reschedule an apt. Told me I canceled due to a baseball game. Yet the dates off the apt and the dates of our family events didn't land on the sasme days. I don't know if my file was pulled by accident, if someones number is accidently under my file but I did not call and cancel/reschedule 8 times. I JUST GOT INSURANCE. I will admit, the lady on the phone was nice but I was angry. I let her know I was angry. It was frustating because while I was trying to talk and understand what was wroing, she would just cut me off. I don't know what the deal is, but I did not call and cancel/reschedule 8 times between when I last saw her (2021) and now. So disappointed as I have always spoke so highly of this office. I have always been early to my appointments, been respectful of everyones times and engergy. But because I had a family emergency I now get to find a new OB. read more

Been going there for years for same well woman exam. Had an appointment for July. They called me the week before to schedule my appointment. I called and said I already had an appointment and they then informed me that Jennifer had quit at the beginning of the summer and I needed to reschedule. When I went to my rescheduled appointment I was no on Medicare. Got there and filled out the paperwork. When they went to call me in they said there was a problem, that under Medicare a doctor had to be on site and Dr. Midkiff was not in the office so I would need to reschedule. Rescheduled again. Finally got in last month October for the same well woman exam I have had for the past many years. Had a new young "provider" as Jennifer wasn't working there. I have seen other providers before Jennifer as well as seen Dr Midkiff herself for the same exam. They always start the conversation with what's going on. Nothing major. This girl did the same. I told her that I was going to have a DUTCH test which she had never heard of and looked it up on her phone. She continued initiating conversation and gave me some scripts for some cream and blood and bone test, no different than it has been in the past, which I did not fill or get done. Got a bill for an extra $43 that my insurance company told me was billed by them for a Level 3 exam, which included talking to me. Just talked to the office manager who reiterated that because we discussed things it made it a level 3 instead of just well woman. I was upset because I did not initiate any conversation. It was at her initiation, NO different than every other exam I have been to in the last many years. The office manager then told me it was because the other "providers" in the past obviously didn't bill it right. I guess that includes Dr. Midkiff herself! The office manager was frustrated with me because she wanted to reiterate what the provider has written in the chart, and I didn't need to go back over it. It was the same conversations that had been held at every visit in the past. She said she was going to talk to the provider and get back to me, so I hope that they will make this right. read more

There was a mistake with my scheduled appointment. My calendar says 6/24, yet they said it was for 6/21. I got an automated call saying I owe $50 for a missed visit. Panicking, I called immediately saying I'm ready to come for my 6/24 appointment. We had relatives from Florida here to celebrate my husband's birthday, so I told them I had to reschedule, which was for 7/1. Yesterday I got a bill for $50, which I couldn't deal with due to a raging UTI. Today I talked to the manager to be sure they recorded my call re the 6/24 appointment assuring a response was timely. I was assured there was nothing they could do. It remains on my account. I'm unhappy with this, along with the painful UTI. My next visit isn't for two years, giving me time to get over this infection and review my options. I've been going there for years and have never missed an appointment. No compassion for an elderly, long-term patient for whom $50 is a considerable burden. Clearly, they don't need me. Thx for allowing me to review this. read more

i'm 36 weeks pregnant and I honestly recommend Midkiff as an OB for anybody having a baby, her midwife Laura is a delight to be around. And Midkiff is very professional and straight to the point about things they keep you updated on everything they're doing always give me calls about updates on appointments and reminders. Honestly if I have another baby I will definitely be coming back because this is the only ob I ever want to see! read more

No one cares here, they only want to get paid. They only cared what insurance I had and spent maybe 2 minutes asking about me and what is going on with me medically or personally. read more

Please read!! I had been going to Christina Midkiffs office since about 2018 up until last summer. why you ask? Because they did nothing to help me in ways I had asked/needed. I have had terrible periods since I was 16-17, TERRIBLE. terrible symptoms, terrible flows, lots of blood loss, excruciating pain & ER visits. It was normal for me to go through an excessive amount of tampons & pads but they didnt seem to think anything of it. when I explained how many pads & tampons I was going through, not jus in a day but throughout my whole period & had already been to the ER 2-3 times for the amount of blood loss & pain. I was missing several days of work & school due to how bad they were. One dr was trying so hard to just put me on a birth control when (I never had been before) I stated I didnt want to be& jus wanted another option. She suddenly became TOO concerned about what would happen if I got pregnant & what my parents would think (I was 21 at the time this was said) I expressed that I wasnt even having sex, that I need help. She still was pressing me to go on birth control. I did not go back to her after that& requested a new dr. w/ this dr I did try a pill that she explained would help my symptoms but it made my period flow way worse, she switched it a month later which this pill effected both my flow & pain in a worse way. I had been to ER at this point 4 times for my period problems. I explained again im wanting another option besides birth control but she suggested the depo shot to slow it down. The depo shot absolutely ruined my life. Not only made my depression & how I felt mentally way worse, but I was bleeding for over a year & 3 months while I was w/ them & did nothing else to help, jus told me my period should stop/ regulate after a couple of months but it did not. even after I stoppd the shot I bled for 3 more months. after this I spoke w/ another dr & she had done my annual last summer. I expressed AGAIN the problems im having & the worse theyre getting. During my annual (june 2022) I had my papsmear & she expressed that there is in fact other tests she could run but she wanted to save me money first & jus do another papsmear in 6months. Come to find out they did find something alarming ( that they didnt even tell or call me for, I had to call 3 times & was almost 2 weeks before someone finally told me my results & yes they had them soon after, but no one called me) they just wanted to do another papsmear. fast foward to July of 2022 I was having a terrible period at work & going through 12-14 tampons & 5-6 pads in less then 6-7 hours I had went to the emergency room & the Dr I had was absolutely amazing & was extremely pissed to find out the lack of help I received from this office. he didnt say much just left the room & came back w/ ultrasound machine, did pelvic exmas ran blood work, the WHOLE THING & referred me to a new dr. In august of 2022 I went to this new obgyn & she immediately ran more tests & more ultrasounds & came back first thing suggesting to have surgery for endometriosis, (I had not heard that word before this er trip or this new obgyn) Fast forward to this month February 16th 2023 I had surgery for endometriosis... the surgery went well but had some sad news along w/ it ! I am at stage 4/4 of endometriosis, not only on my uterus but it had covered the back of my uterus, my left ovary & as well spread to my gallbladder & bowel . They couldnt say yet if I could be infertile or not . I have been devastated & frustrated that I could have been helped way sooner if they would have ran tests or even helped me find someone who knew more then what they were telling me at christina midkiffs office. if your having issues & not getting the help you think you need, please leave, trust your gut & find a dr or practice who actually cares & listens to you! read more

All staff I have encountered have been terrific. When I arrived for the appointment, I offered to pay the co-pay and was told there was none since it was a well woman exam. However, much to my surprise, I received a bill shortly after the appointment for $199.00, requiring payment in full in 10 days. I thought the billing was a mistake and ignored it as some offices send a until they get the insurance payment. Then I got a final notice demanding payment in ten days and threatening referral to an external collection agency. They would not wait for the insurance payment (Aetna Medicare Advantage). I've never had a doctor's office demand full payment before. read more

Just had my annual well women exam. I am so glad I found this place. It's women taking care of women. I never have to wait long and everyone is always so kind and professional. read more

Awful business practices, Gives you the run around when trying to find answers on their billing. The billing practices are so convoluted they don't even know what is paid or not paid. The business requires you to talk to a doctor, a manager, the local billing dept. and a remote billing dept. just to find out that you may or may not owe a bill. Two months later you find out and jump through the same hoops with no answer from the staff and never ending voice mails. DO NOT EXPECT ANYTHING BETTER FROM THIS BUSINESS!! read more

I have been a faithful and very grateful patient of Dr. Midkiff for 19 years. I have referred countless friends to her and they have all been very extremely pleased with her pleasant demeanor, expert medical advice and approach to each patient's individual needs. Dr. Midkiff is an incredibly compassionate person who intently listens to any concerns and goes the extra mile to ensure you are getting the health care you need. Her staff has always been top notch. Dr. Midkiff's office staff is friendly and effecient and the office environment is calm and well organized. I'm very grateful to have been fortunate to have her as my OB/GYN during my pregnancy 19 years ago and all the years since. She's the BEST IN THE BUSINESS!! read more

Absolute shit. Unreliable, will never answer the phone when we had urgent matters that needed attention DURING BUSINESS HOURS!! I wouldn't go here if you were going into labor in the parking lot. read more

Given the run around on if I'd be able to be seen for my annual appointment when I can't tolerate a mask (nothing on their website, Facebook page, or in the reminder call stated masks are required) . Messaged them on Facebook a month before my appointment asking for clarification and they said they follow CDC guidance and they couldn't give me an answer because things kept changing, but to tell the receptionist when I checked in I couldn't wear a mask (sounds like I'd be allowed to attend my appointment, right??). I called to ask about any special guidance two days before my appointment and they couldn't give me a specific answer on what to do without talking to the doctor... okay we're nine months in and they don't have specific plans they're following?? After playing phone tag and a rude receptionist or whatever she was, I finally got my answer: no appointment without a mask. You couldn't have told me that a month ago? You're denying preventive medical care for a piece of cloth that may or may not actually do anything?? 100% going to find a new doctor who's not scared of a virus with a 99% survival rate and who actually has clear rules... and someone not bitchy making phone calls. read more

nice doctor but POOR billing.... I left voice message to cancel annual checkup after I moved out of the area, without any further contact, they report me to credit bureau.... my credit score dropped a lot because of me not paying no show fee $20.... read more