My daughter gave me $50 for my birthday. I just happened to get a Midnight Velvet catalog in the mail that day. While browsing through it, I saw the most beautiful blouse for $49. I was so excited, I ordered it. With tax and shipping, it came to $73. Months later, I get the blouse and it was huge! It fit like a dress. It stated returns were free. I took it to UPS, but I had to pay the postage. Then I get a bill in the mail. I called them and asked why I was getting a bill for a blouse I had returned. They charged me an additional $15 for something. I said they owe me for the return fee, they said they don't pay for returns on items that don't fit. So I paid $37 for nothing!!!! I told them to NEVER send me another catalog. read more

I purchased an outfit that did not fit so I returned it and paid the postage fee. A few weeks later I get a bill and I called them asking what the problem is. We were on the phone for over 30 minutes discussing why I was being billed for something else and they went ahead and comped it because there was nothing else I purchased. For the last two months I've been getting a bill from them $25 a month. I just got off the phone with them. They were charging me a perks fee without my consent. He said it's listed on the website when I check out and I have 30 days to cancel it. I told him that is wrong and misleading. The fact is I rarely order from this company. The last time I ordered something was over three years ago. I told him to turn the $60 over to collections because I'm not paying for it. So he went ahead and canceled my account and my $60 owed. Be careful if you shop online and pay attention to a 30 day perks because they will keep billing you for something you didn't sign up for! read more

Refused to cancel an order that was a misstate. They shipped anyway and a 406.77 error taken off my debit card. Waited three weeks and they refused to add my refund back to my Visa card and still charged a processing fee, Mistake made Nov. 7, 2025 and it is December 6, 2025 and I am still waiting for my refund read more

Midnight Velvet is constantly committing fraud. They are routinely reporting to all three credit reporting agencies that I owe them over $600 on my account. They NEVER credited me any payments I made either. I settled with AmeriMark which is Midnight Velvet's previous parent company on April 19, 2022, for $160.77 with Collection Bureau of Hudson Valley (CBHV). I am not sure why Midnight Velvet's accounting/billing did not make any adjustments but if this matter is not resolved immediately then I will have no choice but to file an Attorney General of Wisconsin fraud complaint because that is what this is since the settlement dated April 19, 2022. read more

Midnight Velvet - Jewelry Near Me - Monroe, Wisconsin

My brother has a account with this company. The people who work in the warehouse is incompetent. He ordered a man and woman canvas picture. They have sent 4 of the same women pictures. Customer service has it in the computer man but whoever works in the warehouse is an idiot. So I reordered for the 5th time so we will see what happens with this order read more

Midnight Velvet - Man and woman canvas art painting - Jewelry Near Me - Monroe, Wisconsin

This company is like a cult don't do it 1 order and they are reporting on your credit monthly that you have a line of credit and don't let me forget the over price items that you can get from big lots read more

This company is fraudulent and opens up fraudulent accounts under anyone's name. I contacted them after they sent me women's clothes and they refused to provide how this account was opened and when it was opened. Shady business practices and the company deserves to be shut down read more

Sent me the wrong size of gold-sparkled jeans, sent them back, paid the postage and they sent me the wrong kind of jeans (Gold-sparkled). Very bad business. Their shipping is over-priced. This is no way to run a business. Especially via catalog. And now it would be too long for me to wait. It would be nice if they send me the right item with the right size. It's very difficult for me to keep sending items back for postage since I'm on a wheelchair and am disabled. Management please look in to this. _sandra cherniss read more

I originally ordered from them because of a unique top I saw on the cover of their catalouge. This site is really a hit or miss. As others have said, some of the items are cheaply put together, all are overpriced and it is only worth it if there is something you see that is really unusual that you might not have access to somewhere else. I live in an area that has little in interesting retail offerings. read more

Buyer BEWARE ! Their account reimbursements for returns is absolutely ridiculous. They charge you for shipping , and charge you for shipping returns at higher than average costs, then when an item is returned, for whatever reasons...the shipping is NOT credited back..well this creates for frustration. I will not continue any relations with a company with unfair practices. read more

This is the worse company ever!!!! I wish I could put negative 10 stars! BEWARE!! If u have a fraudulent charge on ur account make sure the last name isn't similar or the same because from that moment on they will assume it's yours. We have been ordering from them for years! We like their products and quality, but the first time we have an issue we are treated like the criminals. They constantly say they r going to call back but they don't. They have the name and address of the person who ordered off our account yet they are coming after us for the money. The person who placed the fraudulent charges also was allowed to change the name on the account. Something else they said wasn't done. I have proof it was old statements. I will never order from these companies again and I will make sure everyone hears about this! BEWARE THIS COMPANY WILL NOT PROTECT YOU! U HAVE TO LOOK OUT FOR YOURSELF! read more

This Midnight velvet store is a show. . I order three pieces of clothing, return 2 because of the cheap MATERIAL plus it was defective, it look good in the magazine, but when you get the real thing is made out of a cheap material for a ridicules prize plus paid to send it back, then out of two items they only credited one item, I made my payment on the one item and they kept on sending bills on a ridicules amount finally I call and after one hr and a half arguing with this incompetent customer service they figured out their mistake, this company is desperate to make money, stilling from people, SO be aware. .I would NEVER even take time to look of their catalog !!! read more

I purchased a dress and blouse. This was the worst wear that I have ever seen! The material was cheap! I paid a nice amount of money to look nice. I could have went to the thrift store! The dress was terribly wrinkled and the blouse was cut wrong. I will never ever purchase from this company again! read more