People Beware! If they can do this to me, they can do it to anyone. I only hope no one else goes…read morethrough something like this-its awful!!! I paid to have Jack & Don's in Hibbing, MN tow my vehicle to the dealership in Duluth for warranty issue & it was drivable at the time. On the way down to Duluth Mike (company owner I was told) was involved in a car accident that also damaged my vehicle on the back of the flat bed. My vehicle is now undrivable from the damage sustained in the accident & sitting waiting for repairs. I am disgusted that Jack & Don's crashed my car on Tuesday 12/22/20, and even though I spoke with Shari on 12/23/20 at 10am, Jack & Don's still did not disclose to me that my car was involved in a wreck, nor details of the accident. Shari's excuse was "Mike was going to call me the next day while he was finally driving my car to Duluth." So he was going to call me while driving from his non-hands free flip phone - thats illegal. And how about some follow thru to make sure that was actually done?! It was 5 days later before someone not affliated with Jack & Don's, who saw the wreck, notified me of the accident on 12/28/2020. Jack & Don's does not want to take responsibility for their actions. And instead have lied about details of the accident (the police report & accident pictures do not lie regardless what Shari wants to say) and hid the accident - they did not disclose to me about the accident, they did not inform their insurance company my car was involved, and did not even offer to refund the $350 they charged me for the tow. And because Jack & Don's did not disclose my vehicle being present in their care at the time of the accident, it further complicated & slowed down the insurance process to get the needed repairs for my vehicle. All of which could have been avoided if Jack & Don's was upfront & honest about the situation. My stress level is through the roof, I had to miss work & lose more wages, and finally get the police report with pictures of the accident and I am truly sickened by Jack & Don's horrible behavior through this whole ordeal. Mike (Jack & Don's employee) was struck by another large truck, went off the road into the ditch, hit 2 trees head on and doesn't think that would cause damage to my car chained on the back?! Seriously?! Unreal. They haven't even offered to refund my tow fee! So basically I paid them $350 to trash my car, stress me out, lie to me, deny the damage they did, cause me to lose more money, and be stuck without a car for weeks. I don't know what to do first cry or puke!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

I've been bringing my vehicle to dealerships in the area, but recently decided to look elsewhere,…read moreand heard some pretty darn awesome stuff about Automotive Electric. My husband had taken some things there in the past for electrical type issues, so we were slightly familiar with their good reputation. But, I'll tell ya what! Josh greeted me when I stopped on my way to work one morning after my check engine light came on. He was SUPER friendly, helpful, and had one of his mechanics come out to immediately put the scanner on it. He got me scheduled very quickly. He told me I could have a loaner car when I dropped my vehicle off, which was much appreciated since we live 25 miles out of town. They diagnosed the problem and had it repaired the following day. He checked with my vehicle warranty (which I could only use at the dealership out of town) - but we were so impressed with how helpful they were, so we paid the extra money to have Automotive Electric do the work. If you are looking for a hassle-free small-town friendly auto shop, Automotive Electric is the place to go! Ask for Josh! He'll take great care of you! Chrissy M.

Automotive Electric has seemed to do a pretty good job as far as I can tell for repairs. I've had…read morethem replace the air conditioner clutch in our car and have had no issues with it. The one thing that stands out for me with them seems to be the guy who looked at my car about two summers ago. Our car's check engine light came on and began stuttering while we were in the Target parking lot. If you depressed the gas pedal it would run fine so it seemed to be an issue when the car was idling. We took it here and they gave us possibilities of what could be the issue and said they'd look at it. About 15 minutes later a man comes out holding one of the spark plug wires and let us know that one of the connections has some moisture in it. Stated he would clean up the wire for free and only charge for taking a look at it. This is the only automotive business that I have had a positive experience with since I moved up here in 2003. I hope that when I gave this employee warm praise to his supervisor he was commended for it as this seems to be a very rare trait to find in this town.. Edit: Spelling

Great mechanic great guy who can figure. Out just about anything if not everything wrong with a…read morevehicle....hell work on uu r car right on the side of the road too!

These guys are the worst I've ever seen when it comes to taking care of business. Spencer is as…read morerude as a person can be. They let me drive 200 mi each way only to tell me I had to wait 24 hrs to see a pair of seats. 3 guys sitting on their hands , but nobody would wrap up the deal. The seats have 4 bolts , easily removed . Said I couldn't even look at them first. Their whole larcenous motive was to get me to pre pay , so when I didn't want them they'd charge me for re stocking. I would rate them as a negative 10 stars if I could. Take my advise and stay away from these people , I know I'll never do any biz there , ever.

I had a great experience purchasing two used wheels for my 2009 Subaru Forester. Brian M. was…read moreextremely friendly and helpful making sure I was choosing the correct parts. He got my 11am order submitted before noon... in time for their Tuesday evening UPS pickup in York, PA. I had my wheels delivered to me the following Thursday afternoon. The wheels were clean and in better shape than the ones on my car. Great product, great customer service and fast shipping. Thanks CAS.

Called was told to come in for them to look at my trailer wheel and hub. Arrived person in office…read moresaid give me a couple minutes and I will come out to see what I need to order. Waited 30 minutes and he never came out. I left went another shop was pulled in immediately to a stall and was done in 2 hours. Would not recommend to anyone.

Stuck 50 miles from Grand Rapids with a flat tire on a rented RV. No help from rental agency…read more(Cruise America). One call to Figgins and exactly an hour later Dean shows up and saves the day. 30 minutes later we were on the road. Fantastic Service all around.

I dropped in on a snowy day this winter. My car's back door claps froze and I bent the latch trying…read moreto shut the door. The door wouldn't close. I went in and they bent the clasp back into place and just charged me for the labor. $50 and about an hour later and I was on my way. The shop was clean, the people friendly, and they talked to me like a human being. I was having a rough day, and I was very appreciative that they could help me out. I would go to them again 100%

Excellent service and very professional. They did a great job lifting my truck. Very happy with my…read moreexperience and I would highly recommend Joe's.

These guys are great! Ordered my boat on Wednesday and it was delivered to Colorado on Saturday…read more Good price and fabulous service!

Kenny, Melissa and Roger are fantastic. They are very patient and knowledgeable.The boat was a…read moregreat value for the money. Delivery was smooth as silk. No one local could come close to the product or the price.

Called shop after window wouldn't roll up while on vacation and storms were forecast. They made…read moretime to get the window up. Very courteous and professional and helped mitigate what could have become a serious problem if the heavy rains got into the interior. They helped save our vacation

My dad and I were road tripping back home to Wisconsin. Along the way we got a leak in our back…read moretire and stopped by their shop. Nate dropped what he was doing and immediately helped us, fixing our tire within 20 minutes. Everyone there was super nice and it is a family run business. Because of their quick help they saved us hours. Great people and great service!!