The dealership lists vehicles that are not on site. Alit of vehicles on the lot but not for sale…read more Down payments are too high. When you call in a payment the person who answers or handles your account is not pleasant at all. Gruff and very unfriendly. Paying off this vehicle and no more...I hope.

I purchased a car in October 2022 from the liberty location which has since closed. Do not buy a…read morevehicle from here! I was a very young, stupid and broke 18 year old who desperately needed a car. I purchased a 2012 mazda 3 with 107k miles on it, after all is said and done I will have paid 27000 dollars for this car. I pay 267 every 2 weeks for a 14 year old car. I should have read more into it prior but they promised to help me and they took advantage of me, manipulated me and pressured me. Just one week after purchasing the car the transmission started slipping and my check engine light popped on. When I test drove it, it drove perfectly. when I called the service center in lees summit they pressured me into driving the car 40 minutes away which I didn't want to do because I knew if it drove it like that and damaged it further the warranty would no longer cover it, thank god I read the documents. They towed my car away and told me it would be done within a few days, I waited almost 3 weeks for my car and had sunk hundreds into the payments and hardly got to drive it and no they don't offer loaner vehicles of course. On my way home from the dealership my check engine light popped back on with 6 different codes, I'm 99% sure they just cleared the codes and sent me on my way. This car has been a nightmare for me, the first few months I had so many issues with it. The heat shields were botched as hell to the point where they had to be taken off, it had an exhaust leak, something was wrong with the EVAP system and the abs system and one of my wheel rims was cracked which resulted in a flat tire and when we went to put the spare tire on the tire exploded when we jacked the car down! Also my front axle broke leading to a transmission fluid leak which cost me hundreds to repair, then my trunk latch broke and the key battery died which was cheap but still... cherry on top. I got screwed so incredibly bad, 2.5 years into the loan and I still owe over 10000 on this car that the mechanic says is worth maybe 1800 at most, sure I'm partially to blame here because I went in there blindly and trusted them but they sold me a busted car. Now that it has thousands in repairs sunk into it, it runs fine but I shouldn't have had to sink so much into that car within the first 3 months... not worth it. Take your money elsewhere! On top of that, it is impossible to get in contact with anyone! No one ever answers the phone for whatever reason.

We really like this branch. Like us, this place is new to Lee's Summit. We arrived in April of 2023…read moreand this Chase branch opened soon after. The location is convenient for us. The staff is very kind, warm, welcoming and helpful. Everyone we've talked to has been super nice, from the branch manager on down. Spencer, the banker, is very helpful and always follows through. Guiding us through some Chase hoops with our Trust and the new associated account. I would highly recommend this Chase branch!

I bought foreign currency before a trip to Europe this summer. I was told I could return unused…read morecurrency, not coins. On my return they returned only Euros. They would not take Swedish nor Danish Krona. I would only buy Euros at this bank.

Yes I like local businesses but with all of my travel BOA works for me…read more It is location, location, location and they have me covered when it comes to that. I use the two ATMs at this location. Yes there are two and one is around back. Many times when I pull in there is a line at the one in the front and the one in the back is empty, just waiting form a customer to find it. The folks here are friendly enough but I rarely have to go inside with so many options right at the ATM.

Some of the rattiest, rudest, most incompetent employees you could find here! Consistently…read moreincorrect tax forms because of inexperienced employees opening accounts for people without getting help. Rude over the phone and in office. Go anywhere else but here... anywhere. I have never had any worse experiences with banks than here. Bank of America, First Federal, and Community America are all leaps and bounds ahead of this place

I got a checking and savings account two weeks ago. since then, the app they told me to use has…read morenever worked. I've had to call the bank every single time I've used it. Also the one 800 number to find your balance does not work ever either. This is the worst experience of a basic checking account that I've ever had. It is so incompetent and pathetic.

Stopped in to deposit a fairly large check and was informed that there would be a 7 day hold placed…read moreon the funds. I commented that the bank should have this money within 1 to 2 days. Clerk said that it would take up to 3 days. There is no history of problems with my account. Then I was told by the individual who said she was the branch manager that if I could prove to her that the funds were in their bank they would make them available to me on that day. Contacted Commerce customer service and was told that the length of "holds" was determined by each individual branch manager. That's poor customer service. There's a bank on every corner. Take you money somewhere else.

A 30 minute wait at a bank is unacceptable under 100% of circumstances. It took only two minutes…read moreonce I saw someone. Still, the poor service is not something that you should not put up with at a bank.

This branch of the Blue Ridge Bank is a conveniently located branch in the Summit Woods shopping…read morearea. The lines to a teller or banker are quick. The staff is friendly and knowledge. They offer full service banking.

The Downtown Lee's Summit and Blue Springs locations have amazing people who are always helpful…read more They provide prompt and professional assistance every time I call or visit.

From the owner: We know that building something takes expertise, vision and hard work. Over the past decade, we've…read morebeen building one of the regions fastest growing banks by working side by side with our customers throughout their communities in Kansas, Missouri, Arkansas, and Oklahoma. We didn't just inherit a bank, we built one. You're open for business, with different practices, working together, and serving your customers. Life doesn't pause, and your bank shouldn't either. Our consumer and commercial teams are open and ready to serve you. You can call. You can drive. You can knock on the door. You can walk in. We're here for you.

Very efficient, knowledgeable punctual and customer friendly service. I was extremely impressed…read morewith their quality service.

I rarely leave reviews like this, but the way management handled our concern after purchasing our…read more2025 Ford Bronco Badlands Sasquatch deserves to be documented. When purchasing the Bronco, we were specifically asked how we intended to use the vehicle. We explained that towing was part of that use and that we wanted the appropriate upgrades. We relied on the Ford dealership--the people we reasonably considered the subject-matter experts on the vehicle--to explain what equipment and configuration would be necessary. We do want to acknowledge that there was no hitch installed on the back of the Bronco at the time of purchase. However, that does not change the fact that the required tow package and related towing functionality were never disclosed or discussed with us during the sales process. We later discovered that additional equipment/configuration was required for the trailer-related lighting and signaling functionality we needed when towing. This was never mentioned during the sale, and even when we brought the Bronco back to this dealership weeks later for service, nothing was brought up then either. Before writing a public review, I emailed the dealership privately. My email was professional and specifically gave them an opportunity to address the situation and tell us what they could do to help. Management immediately called me. Unfortunately, that conversation is ultimately why I am leaving this review. Rather than acknowledging that this information could have been better communicated during the sale or discussing a possible solution, the manager was dismissive and repeatedly placed the responsibility on us. His position was essentially that because we purchased the Bronco without a hitch, we should not have assumed the necessary towing functionality was included, and he made it clear the dealership would not be doing anything about it. My response remains very simple: I don't know what I don't know. We told the dealership what we intended to do with the vehicle. We purchased a highly equipped Bronco with the expectation that the professionals selling it would explain which features were necessary for our stated use. Had someone told us during the sale that we needed an additional towing package, component, or configuration, we would have purchased or addressed it then. This isn't about expecting every available option to magically be included. It's about expecting knowledgeable guidance when you're purchasing a vehicle and have specifically explained how you intend to use it--especially when the missing functionality relates to proper trailer lighting and signaling. What disappointed me most wasn't discovering the issue. Problems and misunderstandings happen. It was management's response when we gave the dealership an opportunity to make it right. We are now out of state handling the issue ourselves. Based on both the sales experience and, more importantly, management's response afterward, I would not purchase another vehicle from this dealership. If you're purchasing a Bronco here and intend to tow, I strongly recommend independently researching and verifying every towing component and feature yourself before signing anything. Unfortunately, our experience taught us not to assume that information will be explained to you--even when you've clearly communicated how you intend to use the vehicle.