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    Midwest Dental - Sterling

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Midwest Dental - Sterling

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Recommended Reviews - Midwest Dental - Sterling

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    1 year ago

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    True Smiles

    True Smiles

    3.0(2 reviews)
    0.2 mi

    This place is ALL ABOUT THE MONEY, so unless you have plans to get lots of work done, keep looking…read more Hoping to establish as a new patient, made appointments for spouse and myself, requesting first appointment to be a cleaning. We are seniors, hoping of course to hold on to and take care of the teeth we have. Neither of us were currently having any issues, not looking to have work done. You are in a chair just a few feet away from the other patients , separated by a partition, not even private offices. The 'hard sell' pitch began immediately with the hygenist informing me of all of the work that needed to be done, starting with a 'deep cleaning'. I explained that the deep cleaning would not be necessary, just a regular cleaning, as I have always had regular cleanings done every 6 months. This set the tone for the visit as she was unhappy about the refusal of the deep clean, so she became short and rude. Took an absolutely insane number of xrays, and then proceeded to put all of them up on a computer screen for you to see 'all the work that needs to be done'...tooth by tooth...the exam went on and on. Finally the dentist makes a 5-minute appearance, and as soon as he looked in my mouth said 'crown, crown, crown, new bridge, crown.....' At 7 crowns I lost count... Then leaves. The hygenist is now annoyed because she is being forced to 'clean my teeth'. She did not use tools, instead used a drill! It was rough, it was painful, rushed and she didn't make any apologies...said it was because I needed that "Deep Clean". Water sprayed all over my cheeks, chin and ran down my neck and face because she was in a hurry. She did a poor job, didn't even clean my bridgework. Our entire time there took 2 hours. over $4,000 worth of work needed once they gave the summary, and that was just the beginning of the work they were suggesting. Meanwhile, The best part of the appointment? My spouse's experience was identical, except he didn't speak up and refuse the 'Deep Cleaning', so after all his xrays-pictures-lecture-5-minute dentist visit, he just layed in the chair and chatted with the hygenist who told him well we won't clean your teeth today, because we're going to do that deep cleaning later. HIS two-hour appointment was simply for an insane amount of x-rays and no cleaning. Not one bit of work done on his teeth. Ridiculous. RUN, don't walk, away from this place. It's a money train.

    Returned for my 6 month checkup. Outstanding professional care by experienced staff. If you are…read morelooking for a dental care home, consider True Smiles. Calm, pleasant, no pressure environment. Ample parking and handicap lift available if needed. Appointment times are as scheduled with no delays.

    Midwest Dental - Sterling - generaldentistry - Updated June 2026

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