Dr. Chen is truly an angel. I have never felt so genuinely heard, seen, or cared for by a doctor or…read morean entire medical practice. From the very first visit, Dr. Chen took the time to really listen--without rushing, without dismissing, and without making me feel like just another patient. His compassion, attentiveness, and depth of understanding are rare. He explains things clearly, answers every question with patience, and makes you feel safe, respected, and supported in your care. It's obvious he truly cares about his patients as whole people, not just symptoms. His staff is equally exceptional--kind, professional, responsive, and genuinely warm. From scheduling to check-in to follow-up, they create an environment that feels calm, caring, and welcoming. You feel supported every step of the way, which makes an enormous difference. Dr. Chen and his team set the standard for what healthcare should feel like. I trust him completely and feel incredibly grateful to be under his care. If you are looking for a physician and practice that truly listens, advocates for you, and treats you with kindness and respect--this is it.

yes very knowlegeable and caring helped with my problems for a 77yr old man he left my insurance…read moreand could not afford but would if i could

I've been a patient here for about 20 years. They have some good doctors, but the referral…read moredepartment has made it impossible to get any kind of specialist care. It has always been difficult, and blame has been consistently placed on my insurance company. It has gotten especially bad over the last couple years. I have a genetic disease that affects every bodily system, so I require a lot of referrals. Lately it seems the department just does not want to deal with me. Calls go un returned, repeatedly. So I have taken to stopping by unannounced to get things done. I am unable to maintain my weight, and am not being taken seriously. Referrals get faxed to the wrong number, so.e have the wrong phone number, and I get random referrals to places that have nothing to do with my care. I am also recently being asked to give names of doctors I want to see. That is their job, not ours as the patients. Then when I do get names, that I select based on knowledge of my condition,I get told they are out of network, and that I have no out of network care. That didn't sit right with a rare genetic disease, so I called my insurance, who stated that is false, for cases like mine, I absolutely can request out of network care. I've gone in person 2x in as many weeks, because the week prior I saw the dr, and attempted to get 2 referrals, and nothing was done with it. Phone calls placed to insurance, and was told what site the referral department should use to find me care. I called and left a voicemail with this info for referral department. After the week, I hear nothing, so I went in person. She had to rifle through several stacks of papers to find mine. It had literally sat all week with nothing being done. She then faxed the referrals, and gave me copies. I went to make the appointments, and one had the wrong fax number, so that office never got it, and the other had the wrong phone number. I went back today, and it was the same thing. As it turns out, its not just that I'm a complicated case. My coworker just started going here, and is already switching doctors again because of the referral department. Today when I arrived she was on the phone with another patient, asking them if they had the phone and fax numbers for their specialists. Again. This is not our job, its literally what she is paid for! They need a new referral lady. I really don't want to switch doctors, due to my complex issues, but it looks like I have to. I can not keep waiting. I'm already underweight, And have had to reduce my hours at work due to lack of energy, and an active job. I take the day to focus on trying to nourish my body. Honestly, things aren't looking good for me, and I feel like no one cares.

very good service good doctors my whole family comes here very much satisfied complete service on…read moretime

Dr. Sobolewski is very thorough and conducts a comprehensive exam. She is very easy to talk to,…read moredoesn't make you feel like she is rushed, and takes time to ASK and answer questions. I highly recommend her!

I have been coming here for physical therapy and all the therapists are amazing! One on one therapy…read morewhere they make you feel heard and cared for. If I ever need therapy again I will 100% be coming back to here.

Excellent follow-up care and convenient labs. The doctors are excellent and the notification for…read moreappointments are very helpful.

No wait- always appreciate that (because who doesn't at a doctor's office?)…read more Receptionist- Krystal, I think her name was: SOOOOO friendly (also appreciated at a doctor's office) Dr. Krasinski was efficient and got around to me quickly. Nurse Lisa had a good sense of humor. Making sure to make this regular doctor

WARNING!!! Just today, I found out that this outfit sent all my medical information from a 2025…read morevisit to a third party! I had never heard of them but apparently they act like a credit reporting agency for medical care. I would have NEVER knowingly authorized this. I should have read more carefully what I was signing. That information was used to DENY health insurance coverage, even though what I had was the flu. Further, I did not see a real doctor there. They did nothing for me there and simply told me to go to the Emergency Room. A total fiasco.

Had a quick stop here during a visit to my parents, I am not from the area anymore. I was…read moreimpressed. Fair prices, front desk was clear and easy to work with and both PAs I interacted with gave me the time of day and listened to my concerns throughly. Even when I called to ask questions, I was given high quality answers and time. Highly recommend.

Dr Simon is fantastic he is very very good with his patience's and you will be very happy w his…read moretreatment of the family as well

Have taken my mil to see dr Simon 5 time over the past 7 month. He is constantly hours late. He…read moreaverages 3-4 hours behind his scheduled appointment. Now he maybe a good dr but he is terrible at organization and planning skills. If your old and have nothing better to do than waste your time waiting, than go for it. Claims each time he had an emergency or got busy,, I say he has no time management skills. And should respect other people's time. If emergencies occur everyday that plan for it, it's not an emergency it normal business !!

We are blessed to have a wonderful pediatrician....in Cedar Rapids. That can propose a huge…read morechallenge now that our primary residence is in the Western Suburbs. After searching and reading reviews of many different doctors, we settled on Dr. Melanie Lachman at All-Star Pediatrics. I knew we had found a winner the first time we met her. Our daughter was definitely experiencing the usual anxiety of a doctors office and began to cry when she laid eyes on Dr. Lachman. In order to sooth her, Dr. Lachman began to sing to her. Something so small really touched me deeply. I knew that she would always treat our child to the best of her abilities, even if it meant singing to her. Really, what more could we ask for??? Since that first visit, we have not been disappointed. All Star has always been able to accommodate us in a timely fashion and even at times where our baby has suddenly fallen ill. Their offices are conveniently located to our home and there is always available parking right outside of the door. The waiting room is nothing fancy, but comfortable. The staff and nurses here area also equally wonderful and have great bedside manners. I am so glad to have found All Star Pediatrics and look forward to bringing our daughter here for many years to come.

My daughter had been seeing the team at All Star for years and I have to say that all of the docs…read moreand nurses are great but the best news is that the front desk get things done quickly and efficiently. Front desk is so important they make it all happen. Fantastic practice all the way around. So bummed when she turned 18 and we had to leave.

The waiting time for lab is terrible! Expect to wait over an hour. I recommend to visit another…read moreplace.

If i could give them a zero I would. Called to see if a test was available. It was, ok no problem…read morego there early in the morning with a autistic child that need labs. Get there only to find out the test is not given on Friday and only given 8 to 11 , m-th. Gave me the name of place , when I asked where is a lab located, the nasty receptionist told me look it up your self. The receptionist needs to get a job where she does not have to deal with people