Love the staff , great doctor. They do what they can to accommodate you. Doctor is great on what…read morehe does .

I needed to see a doctor fast to get a basic medical assessment done for my insurance at work. I…read moremet with Dr. Florian, who was great. His staff billed my insurance incorrectly and it was rejected. They then tried to bill me the full amount. My work provides a liason for medical difficulties who then got involved and was able to prove they billed my insurance incorrectly and that they would need to re-send the bill. They claim to have done that. 1 year later I get a bill from them for the entire amount again. I get my company liason involved, who is able to see that they never re-billed my insurance with the correct information (they were entering my name in backwards: last name, first, or vice versa, and the insurance system required the opposite). The head of their billing staff fought with me and with my medical liason until she (the liason) managed to get a copy of both rejected claims from the insurance company and see clear evidence that they were still doing it wrong. At that point, the Phoenix biller finally agreed to re-send. 6 months after that, the same thing happened again. It has now been over 2 years since I had my doctor visit, and I just got another bill in the mail today, still never having gone through my insurance...claiming I owe $750 to get a basic health assessment. I don't trust this office; I'm convinced at this point that their billing people are trying to perpetuate some kind of fraud, and I'm sick of being told every 6 months that my Blue Cross Blue Shield insurance somehow won't pay and that I should be responsible for a basic checkup. It's unfortuante because Dr Florian seems like a really upstanding guy.

I took my 90 year old mother to see Dr. Kahn. He was warm and very personable with her. She was in…read moresevere pain. He diagnosed her as having trouble with her sciatic nerve and prescribed her medication to ease the pain. What he prescribed really helped. We will for sure go back to see Dr. Kahn again.

The name got changed to Commonwealth Medical, but this was St. Joseph's Hospital. Located exactly…read moreon the corner of Sheridan and Diversey. Can't miss it. They also have another building, located right across the street. I absolutely adore the doctors here. Been coming here for 5+ years, and each time I am treated with nothing but respect. I always get a call the day before ,confirming my appointment. I never have to wait, sometimes I would come way to early, and if they were not busy I would get seen right away. And i have been seen by more than one doctor here in both buildings. They have valet parking available. Not sure how much it costs since i park on the street being a cheapass. It is a huge building with many doctors, so of course people will have different experiences, depending on which doctor you see.

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.

One Star--Because Zero Isn't an Option…read more I've waited over a year to write this review--partly because I'm a hopeful person, and partly because I thought maybe things would improve. Spoiler alert: they didn't. When I first started coming here, I loved it. I saw both the chiropractor and the massage therapist regularly and thought I had found my healing oasis. The chiropractor was fantastic... until they left for greener pastures about a month in (and honestly, I can't blame them). Not long after, the clinic decided to stop accepting insurance for massage therapy. Annoying? Sure. Understandable? Possibly. But here's where things went completely off the rails. Suddenly, I started being scheduled for doctor's appointments--without being told. I'd show up expecting a quick adjustment, and they'd casually inform me I needed to see the doctor first. Surprise! If I had the time, maybe that wouldn't be so bad. But I don't carry around a spare 30-60 minutes like I carry lip balm. I asked them (politely!) to please notify me before scheduling anything else. They agreed. And then... they did it again. This time, I had to leave. I had things to do, like most humans with jobs. They nodded, said they understood. And then bam! a late cancellation fee showed up like an unexpected plot twist--except not the fun kind. The kind that hits your wallet. I tried calling. I left messages. I played phone tag with ghosts. No manager ever called me back. Six months later, they charged my card on file without warning. I disputed it with my health savings account, but the clinic claimed I canceled late--on an appointment I didn't even schedule. They created a mystery appointment and then charged me for not showing up to the mystery. Sherlock Holmes couldn't solve that one. Bottom line: I came here for wellness and left with a headache and a bill. If you value transparency, communication, and your bank account, I'd suggest you look elsewhere.

Christian is great! But only 1 manager for 3 offices? And the only one who can answer questions…read moreregarding your EOB. They bill out for the facility not the specific Dr so now my on processed out of network, just so they can get paid.

I am so very lucky to have Dr. Meerapatel as my doctor. I scheduled an appointment because I was…read moreshort of breath. I thought it might be bronchitis or pneumonia. Dr. Meerapatel examined me and did an ekg which led her to send me to the emergency room immediately. Turns out I was in afib and my heart was not pumping efficiently. I know her intervention saved my life. She is honest and straight forward and caring. I trust her and feel lucky that I am her patient. Thank you Dr. Meerapatel !

I can't say enough good things about my experience with Dr. Kumar and his staff! Everyone was so…read morefriendly, professional, and courteous. I had to have blood taken and I have a pretty extreme fear of needles. Sally was so kind and sweet while she was drawing my blood even though I was having a really hard time. Dr. Kumar was very knowledgable and a great listener. My dad goes here and highly recommended it to me because of how great they have been to him! I can officially say I highly recommend this place as well. Thank you Prime Care!