Targeted care for whatever ails you!! Love the care. Thank you Dr Laura!!…read more Be back soon.

Dr. Laura gave me my life back. I have suffered from the after effects of surgeries, scoliosis,…read morephysical sports abuse and then being sedentary. The staff is always welcoming, warm and efficient.

Very professional. Everyone very friendly. My physical therapist took the time to find out what I…read moremy expectations were, along with the Dr's order. Positive feedback was a great motivation to me.

I felt I had reached my "end's wit" today while attempting to gain access to my patient portal…read more Clearly, my lack of computer skills were on full display. I called the office and was referred to Susan, who offered to walk me through the process over the phone. Still, I was not able to get access. Now, here is the very amazing thing. Sensing I was still frustrated, she offered to have me come in and she would help me step by step. I told her I'd be there in 10 minutes. She was actually waiting for me at the front desk when I arrived. This woman was incredible. She was so kind and patient and calm, which is exactly what I needed today. Susan was able to spot what the issue was, which allowed me to access my account. Problem solved. Susan didn't send me a link to click on or a toll free number to call. She just sat down and helped me. She didn't judge me. She didn't make excuses. She saw I had a problem and knew I needed her help. West Des Moines Ob/GYN is a world class medical practice of experienced doctors and nursing staff that has provided my medical care for over 20 years. I can't imagine going anywhere else. But, today, I needed Susan in billing.... and she really came through for me. I wish I could return the favor to her. If you are new to the area or if you are thinking about making a change, you will not find a better provider in central Iowa. And, for you ladies in Ankeny, they have a new location there.

How many women out there have heard the term "hymenal remnant"? Apparently, this is so common in…read morethe female anatomy that Dr. Nicole Davis decided not to share with me that mine was enlarged/irregular. Even though that was what I went in for - a growth coming out of my body that didn't feel right and wasn't always there. Not only did she not address it (again, the thing I literally went in for) but I think she just plain didn't see it. She instead minimized my concern and said I must be talking about something on the external part of my body, around my labia. I called the clinic 5 days later and spoke to Tina, who is the be-all-end-all at this clinic. She's the admin, the CFO, the CEO - aka, if you aren't happy with how she is treating you then too bad so sad. She continuously interrupted me and did NOT want to believe the patient; she offered zero resolution and zero compassion. I asked Tina to have Dr. Nicole Davis call me after she reviewed the photo I had to take of MY VAGINA and send it to them via the Klara app (something I never dreamed of having to do). They took no accountability for their lack of understanding what my concern was OR that during my exam, it was completely missed. They said I could come back for another exam and pay another copay, shocker. When Dr. Nicole Davis messaged me (even though I specifically asked for her to call me), I replied and asked her to confirm that she completely missed this. She replied stating "I may have seen it during your exam, but because it is a normal variation, I do not routinely discuss it with patients." Let me be very clear - this was only the SECOND time she had seen me. How is anything about our doctor/patient relationship routine?! I strongly recommend starting with Planned Parenthood to get treatment from those in the medical community who truly care about women. Then ask that physician who their OBGYN is, that's my plan. No way in hell am I coming back to this place. As if women don't deal with gaslighting enough in this world - I sure as shit don't need it from my OBGYN.

My problems got dismissed. Got told I was too young and shouldn't of been sad about having my…read moremiscarriages. The doctors exact word were "at least you had the chance of getting pregnant" They are completely unprofessional. The only person I liked was the woman at the front desk. As the nurse left the room, I heard her tell someone "you know how the young ones are. always lying and their story changes" I walked out. will never be back. I would leave 0 stars if I could.

Been going to this office for the last 6 years. Shannon Bennett is the main reason I go, she is…read morephenomenal at her job. She takes her time explaining procedures and why continual care is important for women. If you're looking for a new OB/GYN, I strongly recommend this office.

I love this clinic. All the providers listen and care, educate with every interaction, and go above…read moreand beyond to provide excellent care.

I just had my first appointment with Dr. Steinman and all I can say is I am so impressed! They…read moreallow me to be the parent and make informed decisions for my baby instead of being guilted into what the status quo tells you to do! She was very approachable and I found myself able to ask questions that I was scared to ask at my babies previous clinic because I would get an eye roll or a talking to. I am so happy I made the switch!

After more than a year as a patient, I am incredibly grateful for their expertise, care, and…read morefantastic customer service, and thrilled that my Mercy One doctor referred them to me. Dr. Alkhatib is outstanding! I first arrived with significant allergy issues upon moving to Iowa, and he diagnosed my problems and placed me on a program that has vastly changed my quality of life. Plus, he is a good person with a kind manner. I value his guidance and appreciate his ability to articulate my issues and listen so well. An overall strategy and regular allergy shots have greatly improved my health and sleep. Their shot-taking process is seamless, flexible, and covered by my insurance. Staffers Kari, Gabe, Haley, and Carrie are all kind people with terrific skills, making my visits efficient, productive, and valuable. Free parking is adjacent to their business, and it is never an issue. They have my highest recommendation, and I encourage you to take the step that I did, because they are an outstanding overall group.

Very impressed with Dr. Liz and her attention to detail. I came to her for some low back problems…read moreand not only did she address that but also pointed out that I had some ribs that were out of place, which she adjusted. I am an Acupuncture Physician and have been to many different Chiropractors but not anymore. Not only did Dr. Liz resolve my pain but it has lasted to this day! Of course I still come for maintenance.

I had a disappointing experience this year at the downtown location. I went in for a well women…read morewhich I was under the impression that would include a Pap smear. When I didn't receive the results, I contacted the clinic and the nurse said that I didn't have one because of my history of having a hysterectomy. What.... the conversations with the Dr. regarding this topic was you do still have them after a hysterectomy. The issue for me is the nurse should not have a say in my medical tests that's between me and the Dr.

I live just a few blocks from the WDM office. However, I needed to get in soon and was willing to…read moredrive 25 minutes to the Ankeny office. I was greeted with a warm smile by Susan at the front desk. Then Nancy took me back to the exam room and began the process for the reason for my visit. She was just amazing. She made this visit so easy for me. Then, after 25 years with this group, I had the pleasure to meet Dr Jennifer Booth. I can barely describe how kind and reassuring she was. She thoroughly explained my condition and how best to help resolve the problem. I wish there was a higher rating than 5. I am so happy I had the opportunity to meet your staff on duty the morning of my visit. Excellent every step of the way. Thank you so much.