All I can say is Lacy is amazing, Kelsey is wonderful and helpful as well. I have encountered…read moreseveral people there but these two take the cake. They are always friendly and willing to help, Lacy has to have a computer for a brain because she doesn't forget much. Both ladies have made me love this dealership so much. I drive an hour just to go there and get motor clothes. I have been getting quite a bit of grief from the local dealerships in town but I won't stop going where I get everything I need including the best customer service a guy could ask for, Kudos Viking Land HD.

I was on the road back to Washington. My bike started seeping oil from the top of the rear…read morecylinder. The service department got me right in fixed the problem and caught a potential engine destroying air breather issue. These guys and the dealership are fantastic. They definitely saved the day and probably my ride as well. Thank you guys so much.

First time here, they have a lot of options for almost everything you would need, the only issue we…read morehad was there was only one staff member working, which is unfortunate for both the worker and customers. I'm sure we will be back, but given the amount of items and the cost, it would be great to have more workers to provide customer service.

It's worth shipping your items here and making the drive to the shop. The sales floor team is…read morealways ready to answer your millions of questions with patience and integrity. I love buying things here and talking to them about installing it and if it's the right thing without feeling dumb. Always a pleasure going to Cycle Gear in Maple Grove

Prices is better compared to other on Amazon and facebook. Buy tires & free installationread more

I ordered a helmet shield for a snowmobile helmet, I received the shield and went to install it…read morecomes to find out its the wrong shield, the packaging had the correct part #'s for my order,but the shield inside was the a different part #, I contacted Bob's cycle by phone and explained my situation , they asked me to text a few pictures of the item and the packaging , within a day the correct shield was on its way and a shipping label to return the other shield was emailed , so if you need supply's or parts I STRONGLY recommend Bob's cycle supply

The guy from tech. customer support. thought yelling at me would solve the issue. being new to…read morebike building I was asking questions , and he just kept getting louder. like that was make me understand. It didn't. I left there, still unsure of use of the part I purchased .

This is the worst customer service out of any of the power sport websites. I ordered an item that…read morewas suppose to ship in a few days but instead I received a email saying it would take a few months to ship. They are obviously putting items on their site that they know are on back order just to get customers in the door. This has been called out in numerous reviews. They don't seem to like criticism at all, their responses to customer complaints says it all. I have never seen CSR that are this tone deaf. Same day shipping...haha more like same decade shipping

Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

Avoid at all costs. The sales team are non-commission but heavily focused on volume. Buy from a…read morelarger and more reputable operation if you're going to a dealer.

We traded in our old slingshot (2017) for a new 2025. Ryan, was great to work with, very…read moreknowledgeable and explained all the features that came with our new Slingshot. Ryan was genuinely a great guy and had everything ready and waiting for us so we didn't have to spend all afternoon doing paperwork. Which was amazing because we had 150 miles to drive back home. We love the new slingshot! Thank you, Ryan and Mies Outland!

Bought a new SxS. Called them within owning it a week and told them how disappointed I was in the…read moremachine. Talked to service department a couple times about issues. Not willing to offer any solutions. Sales manager was absolutely no help. Customer service after the sale is horrible.

Great people and very helpful! Dustin Parker was our salesmen and he was very patient and answered…read moreall our questions. We bought a 2026 CF Moto ATV and they even took the time to wish us a happy anniversary as well as uncrating and building the ATV so we could take it home today!

I purchaed a Honda ATV from Moon Sports in 2012 and lost one of my ignitions keys. I called them to…read moresee if they had a key. They said yes after checking my previous order by using my telephone number. They did tell me they do not cut any keys. I said ok but the blank key they gave me was incorrect. When I returned the wrong key, which was cut to my spare, they told me it was my responsiblity to bring a working spare so they could match as there were four different types a keys fo my ATV.