The main problem is the high rental rate that increases too much and too frequently. We're getting…read moreour stuff out of there as soon as we can. Would not recommend them for this reason.

I moved out. They keep the place clean so that is a positive. Raised my rates every year. Cannot…read moreaccess the property after 6pm. That is most ridiculous.

4 months ago I rented 2 spaces. CS only allows a One time credit on One space BUT HAS NO ISDUE…read morecharging 2x Apllication fees. can we say comministic hypocrisy? I call the 800 number to pay And AUTOPAY sees both spots, asks for the amount for 1 space or maybe it's a special? then you deal with the robstaff who have ZERO answers, ZERO help and continue to tell you that they can't take the payment they called about DUHHHH. THE only thing that keeps me here is that it's very reasonable. except for an unreasonable system and Cadefile cadre.

Terrible customer service at this location. THEY did not charge my card one month as they had done…read morefor YEARS, when the card number and expiration date had not changed. When they finally made me aware the bill had not been charged, I immediately called them and reinstated the card. Yet they charged me $45 late for THEIR error. In addition, I wish we had chosen another location for storing our stuff. This CubeSmart location is old and dirty compared to others I have seen in our area and around the Southeast.

They always treated us nice. I have so much junk at home I don't know where to put it accept in…read morehere. I mean I don't want to throw it away because my stuff costs money. But right now I got way too much of it. So, until I have time to sell it. It goes in here.

Great service while renting. However we moved out on the last day of the month and they continued…read moreto auto bill us for the following month, of which we did not occupy the unit for even a fraction of a second. It's been over 35 days of haggling to get a refund and I just now received a check in the mail. Not only that, but it is not even for the full amount we were overcharged for. We should have never been charged the extra month, let alone only refunded a portion. I have yet to decide whether or not it's worth my time to fight for the rest of our money. Great service, just be sure to take it off auto-pay when moving out!

Exceptional service! Derek went above and beyond to help me secure the right storage unit. He was…read morepatient, kind, and extremely knowledgeable. The entire process was quick and stress-free thanks to him. If you need storage, definitely ask for Derek!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.