Worked with Caitlin and she was professional, knowledgeable and super sweet. Caitlin is responsive…read moreas well! I was able to save my mother in law money on car insurance and got a better quote on life insurance. Thank you Caitlin!

I am still getting jerked around after making multiple attempts, in multiple formats, to cancel…read morethis policy. This has been one of the worst experiences I have ever had dealing with any company, period. Instead of providing all cancellation requirements upfront, this company continues engaging in an endless back-and-forth process while continuing to bill the customer. Every time something is submitted, another requirement suddenly appears. It feels intentionally designed to delay cancellation rather than assist the customer. This is terrible business practice and an extremely frustrating experience. Future customers should be aware of what they may be dealing with before signing up.

Seth and his assistant Heidi made us feel that our mortgage was not important to them. They…read moreconstantly said they were too busy, and documents were not reviewed in a timely fashion. This actually caused our closing to be changed from a Wednesday to a Friday when my wife and realtor were sitting at the title company for closing and Seth had to call to say the loan wire would not be funded, causing us to return on Monday. From day one, Seth told my wife and Realtor there would be no problems and she was approved. Seth claimed to talk to his supervisor when pressured to close, but still could not get the deal done on time. The underwriting team is also horrible, once again documents were not reviewed and with each item submitted they asked for something new. In the end they would not allow over $100,000 of documented income, shown on paystubs to be used. Please we highly recommend you use another company for your mortgage, as not to go through the stress and pressure that we were placed under.

The team at CrossCountry were able to help my wife and I close on our new home in less than 4…read moreweeks! I found the entire team working there to be professional, courteous, and very prompt in their communications. They came highly recommended to me and I highly recommend them to you! Paul, Chris, and Kurtis will go the extra mile to help make the process as easy as possible for you!

Office staff is very knowledgeable and very helpful. Very kind. Quick with a response to any…read morequestion.

Judith Rodrigues's was extremely professional in her communications and very persistent. That is a…read moregreat quality for someone in a cold sales environment. Unfortunately we have a bundled policy with progressive that she nor anyone has been able to better, That is not her fault. I appreciate her help. V/R Paul Faulkingham

Amy was very helpful................. great customer…read moreservice I am a satisfied customer

Great prices in this competitive market and excellent customer service. I was with another company…read moreand change because they are a hundred time better that throne that I have before wish was Garzor Insurance..

Always excellent service , Yolanda is on top of things , making sure what forms need to be signed…read morebefore my renewal. Very helpful with your insurance needs and getting you covered . Long time client.

Yolanda Ramos is the best! Don't ever let her go! Always…read morehelpful, pleasant and quick to fix everything!

Service is not dead. Jim Ackerman's agency is a fine example of fantastic service. I brought my…read moresenior mother into their office last week and they were amazing. They took the time to sit down and understand our needs and provided the proper solutions as opposed to treating us like a transaction. I would definitely recommend them to others that are looking for a quality agency. They have a really nice office too.

I've always been happy with the level of service I have gotten from this insurance agency. They've…read morealways been accessible and available to take my calls and answer my questions with minimal hold times.

If you are reading this review and have any doubts on who to choose as your lender, I'm going to…read moresave you a lot of time: contact Deb Holloway instantly. You will not be disappointed. Being a first time homebuyer can be very confusing and scary but, I'm not gonna lie, the first email we got back from Deb made most of the fears and confusion go away. She sent over an email explaining all the options that were available to us while other lenders simply said we did not qualify for any first time home buyer programs. Honestly, if it weren't for The Holloway Team we probably wouldn't be in the process of fixing up our new home. Deb, Jess, Patty, and everyone behind the scenes were with us every step of the way. They were all very quick to answer any questions that we had and kept us updating on the entire process. When our new HOA had some issues getting information back to us in a timely manner, they all put the pressure on so that we could close earlier than expected. We will be recommending Deb and The Holloway Team at Christensen Financial, Inc to our family, friends, strangers, and even people who aren't even thinking about buying a house! We will be forever grateful for all the work and guidance provided by Deb and her team!

We are now (9/13/22) eight (8) days from closing on a Kissimmee, FL home. We started our…read morepre-approval (the easy one) ~40-days ago. Then in order to get the Pre-Approval (Verified Letter), we sent multiple documents, to multiple requests for verification of income, about six 2-week pay stubs for each of us... to include 2-years of tax returns... the Pre-Approval (Verified) letter was issued. Then another request for a 2-year dump for payroll. Then another little request, then another... the past 5-days were quite... maybe the quite before the storm. This morning, got a call from the loan officer... Apparently, Christensen Financial Inc. (NMLS 1829514) closed their doors on Monday (9/12/2022)... not to reopen. I haven't been able to confirm... but wow. Story has it... the ma/pa owner's sold their buildings and other real estate and have decided to close shop and skip out on the folks they already had in the pipeline.

My wife has a shop nearby, so I walked in and met with Donna, asking for a competitive auto…read moreinsurance quote. Within 15 minutes, she was able to obtain our information and searched for us something comparablebto our current coverage with another firm, and at the surpringly reasonable price. I would highly recommend Donna and this agency.

Bret's office helped me find the best insurance for the best price. Incredibly friendly staff,…read morealways there to help and answer my questions.