Kiel is my go-to lender for all my real estate clients, and I also relied on him for my personal…read moretransaction. When other loan officers left me frustrated and disheartened with impossible demands, Kiel promised to find a solution. Thanks to his dedication, I am confident that all my clients are in excellent hands when they work with Kiel. He is informative, thorough, and always goes the extra mile. It takes a team to achieve success, and I love being part of that team with Kiel. Highly recommended!

I have been a Navy Federal Credit Union member for a long time though they have not been my main…read morebanking source. When I remarried 10 years ago they seemed better suited for our joint account since they have locations across the country. Though I was an already a member as a federal employee and have the highest income they appear to give my husband better service. I don't even get advertisements (by mail) from them but my husband gets stuff all the time. The customer service at the brick and mortar stores is always great.

Been with NFCU - my only complaint is that they don't have a branch near me yet , I have to drive…read moreto Orlando . As many ex military people as are in the Villages they would kill it here

This is a total bait & switch company. They advertise no closing costs but they don't tell you…read moreupfront about the discount points/fees they add on until the end. I went through all that hassle of providing all my info and having them pull my credit just to say I'm not going to pay $12,000 in discount points. That's where they get you. I told the loan officer I didn't want points upfront and I guess it went in one ear and out the other ear. The other negative is that you can only make one payment per month so no option for biweekly payments or if you want to add in an extra payment. It has to be in one payment a month. The customer service here is not friendly. The loan officer I got is very old school. Kept referring to coupons instead of statements. Everything is done online now. I don't keep papers of anything except my W2. Anyways this company wasted my time. Beware before you go with them

I feel obligated to give 2 stars because the fact is that RP got me the best rate on my refinance,…read morebut if it was even close to another company, I would have gone with someone else. I absolutely hated giving my business and money to these people. Called RP originally looking to refinance my mortgage once interest rates had gone down and values in my neighborhood had gone up. We thought we could eliminate mortgage insurance at this point. I had called RP for my original mortgage, but purchase mortgages are not their specialty and they didn't offer us the best deal. Broker was pleasant though and suggested I call when we're ready to refi, so I did. This time, Joey Marmo was our assigned broker. My dealings with Joey made me feel dirty. It was only marginally better than buying a car. The experience was miserable. Every time I asked a question, I got run around answers or vague answers until I asked the same question for the second or third time, angry and frustrated. He would repeatedly tell me that their deal was better than another, but not explain. For example, we had to bring some cash to closing to eliminate mortgage insurance because our appraisal screwed us, but I thought I found a better deal which clearly showed a lower cash to close. However, when I sent it to Joey, his only response was, "their deal is inferior, our loan costs are X, and in the interest of time, we're through discussing this. If you want to close, contact..." I understand his frustration to a degree - it was the 11th hour - but rather than explain how their costs were lower but the other company's cash to close was lower, he left it alone and then didn't answer me when I asked for his help understanding the discrepancy. Turns out the other company greatly understated the estimated payoff of my existing mortgage, which is how they were able to manipulate the cash to close number, but it took an hour of comparing line items to figure that out when Joey could have taken 2 seconds to explain it instead of being a slime about it. Also, his frustration wasn't fair considering throughout the underwriting process, I asked for specific numbers - monthly payment, cash to close, etc - and he repeatedly told me I had to wait for the closing disclosure for that info. So, to get upset with me when I continued to ask for the information I needed and you continued to brush me off isn't fair or professional. He actually said he wish I brought up the cash to close issue in the 5th inning instead of the bottom of the 9th when he was the one telling me for weeks I had to wait until the 9th inning for the info I needed. Finally, even the way they do business is a bit sleazy. While they did have the best numbers in the end, they had the highest origination fee by far. However, they make it up by giving a lender credit. So, kind of like a store that jacks up their prices before putting things on sale, they have outrageously high origination fees just so they can look like their giving you a great deal on the back end. Would be clearer and more straight forward to simply cut your origination fee to a more reasonable amount. Anyway, like I said, it was all about the numbers and RP was the best, so you should probably give them a chance. But if you're connected to Joey, ask for someone else, and be prepared for a bad experience to get the best numbers. Would have rather given my money and the commission to someone else, but to be fair, a friend helped me with my original mortgage and he ended up screwing me in the end, so I guess it's just an industry of sleaze.

Worked with Maureen Lewis. She was an excellent communicator and straight to the point. As a…read moreRealtor, I appreciate her guiding our Frist Time Investors.

Jake, from this company was very excited to work with me, but this guy is a numbers game only…read moreoriented. Probably this is his role in the company. Whatever he recieve, he will send to processor, you credit will be hit, and he'll say to you: something with this house is wrong?!?!?

If you're looking to buy a new home or refinance your home, this is the team you want to work with…read more My husband and I first used them to refinance our home a few years ago, and we had such an outstanding experience we went back to them when we were looking to buy a new home. They make everything so easy and effortless, and they are always happy to answer any questions you have. Oftentimes my husband would talk to them in the phone, and then I would have additional questions he didn't ask, so we would call back to ask more questions. Not matter who we were reaching out to, if they weren't available when we called, they would always call back quickly, and they were always happy to take as much time as we needed to answer all of our questions... or explain it different ways for us to understand. I would not hesitate to work with Streamline again, Brian's team is amazing!

What a well-oiled machine! We used them to do a re-fi. I fired my previous broker who helped us on…read moreour first mortgage because I knew we could do better, particularly better service. I found Streamline on the BDM Hookup page (Tom and Dan Show) and knew that because of that, we'd likely have a positive experience. They OVER-DELIVERED! They methodically kept us in the loop at each and every step, were easy to reach when we had a concern and showed some great problem-solving skills when we hit a snag, because as a small business owner, mortgage/refi lenders are just mean, cruel and nasty. Special thanks to Donna Marie and Hillary. Brian, you've got one heck of team! Thanks so much for the great rate, fantastic service and saving us so much money! It is very much appreciated. -Joe and Lisa N. Orlando

We are thrilled to write this review for Kevin Kennedy for doing such a wonderful job in getting…read moreour mortgage completed in a timely and professional manner. It was obvious that Kevin had a wealth of knowledge and experience in the mortgage business, and it showed every step of the way. He and his staff were very proactive in gathering information and documentation and led us on the right path to getting the best rates during the entire process. Not to mention, even after the closing, he followed up to make sure we were happy with the experience and showed that he absolutely cares about each of his customers. Thank you, Kevin, for helping us achieve this milestone in our life, we truly appreciate you for everything you have done to make this a pleasurable experience. We would highly recommend Kevin and his staff to anyone for their mortgage needs. Joe and Jamie C.

Kevin Kennedy is terrific. We've done over 20 transactions with him (mortgages & refis) on our…read morehome and rental properties. He ALWAYS goes above and beyond. He is our go-to and always will be for mortgage and refi assistance. A++++++

Stephanie was quick to respond to schedule an appointment for notary services. She went out of her…read moreway to make it easy for us to get the documents executed. Will definitely use her again when needed, and would recommend her to anyone needing notary services. While we met at her office, she said that she also does mobile notary.

I was emailed some last minute paperwork from my job for a travel position that needed to be…read morenotarized fairly quickly. Stephanie was more than accommodating in making sure I got everything that I needed all while being quick & accurate. Friendly, efficient, reliable & professional service. Definitely recommend.

This process has been an absolute nightmare. Communication is awful our closing date has been…read morechanged 3 times. We were a challenging case with a co-signer out of state. We have sent the same paper work in multiple times only to be asked for it again. Were we the perfect client no we missed some signatures but we still being asked for the same paper work the day before we were supposed to close. Surprise new closing date almost a week later. Frustration doesn't even begin to cover it.

Screw these guys. They don't answer the phone and after several messages and 2 weeks I still…read morehaven't heard from them. At least the banks answer the phone!